topnotchtouch
New member
blkZ28Conv said:We have for 5 pages denoted facts about the non-existence of natural white carnauba. Vendors with access to distributors of raw carnaubas are not able to acquire this material. We have asked you to present non-advertising based proof but you have not been able to. You have refused to even ask Zymol about their claim ( Zymol website only allows questions from people the own their product.)
This is not about the quality or price of Zymol (not a factor here at Autopia because if something is truly a step above most here would pay the premium without hesitation) but about the usage of a term and description of their product stratification based on the quality and proportion of a non-existing natural "white" carnauba.
The game is not over. The ball is in your court. Question Zymol beyond their written claims. Hey, you might have some money coming to you. :nixweiss
PS. If you PM me your serial number of your Zymol product I will pose this natural "white" carnauba existence question to them.
:wavey
I did send them an email asking for clarification on this "white" carnauba. Got a reply today just pointing me to www.zymol.com/carnauba.htm. I replied and said that is the very page causing all the confusion. I asked specifically for them to define what "white" carnauba is. I will share the reply when I get it.
I think though the answer to this can be found on that very page. One of the lines from the very first paragraph reads
"Number One Grade Carnauba varies from a very pale yellow (white), through a greenish brown (yellow)."
From that line I think it is safe to assume that "white" is actually referring to #1 yellow (pale yellow) and "yellow" is referring to a lower grade which is greenish brown.
A problem with that statement that I just noticed is that they seem to be saying that #1 grade carnauba varies in color from pale yellow to a greenish brown. That is NOT true at all. The whole grading scale is based on color. The greenish brown carnauba would be way down the scale, nowhere near #1 grade.
Why they choose to make up their own terms rather than using the established grading scale I have no idea. Is it deceptive, I don't know. Look at the term "polish", the entire car care industry can't come to a consensus on what it means. :nixweiss
I'm still not giving up my jar of Zymol creme
