Thoughts on my detailing packages

toyotaguy said:
I dont even offer it!!! too much liability! and there will be those detailers doing it claiming they never had an issue, but I dont want to risk someone else's previous damage getting blamed on me! At least with burned paint I can spot it and point it out before I start polishing...cant see a fried ignition before you clean a motor!





I'm with you on this one. I have a pattern and practice response when it comes to engines. I say, "If you want me to do the engine, I'll do it, but I don't charge anything for it and I accept no liability. If the car never runs again - ever - you still have to pay me for the detail. If the water quality guys show up - you get the fine.



I don't think I've done an engine in the last 6 years outside of a dealership.



Robert
 
Showroom Shine said:
What about claying or paint decontamination! I did not see it on any of your packages. But alot of people do not know what it is!





Not including clay, or charging extra for it is IMHO unprofessional because the vast majority of the time it's required for a good job. I can count on one hand the number of cars in the last three years that didn't need clay and I'm including cars that I've washed once a week and were kept in a garage. It's like charging extra for washing the car before polishing, it's that basic.



There are things that should just be included because they're part of any decent process.



Robert
 
I do think the reduced number of packages is better, and yours do look good.



I also like the idea of having a few exterior options with the interior only option that can be done by itself or packaged into the other ones at a discount. That will make it easier for the customer.



Also, I know you have the packages pretty dummy proof explaining what each step entails, but maybe highlight at the top why your $250 package looks smaller than the $175. Such as Exterior Premium Detail with Paint Correction $250.00 where the customer will immediately think "Oh, the Ultimate does not say that, so I should assume if I want the markings out I need this package." Not suggesting that would happen, but basically, the packages do look good :D
 
Here are mine:wavey



I'm wondering if my prices are too high for my area:confused:

Is there anyone from western PA on here?



Any feedback is much appreciated!



Package 1 – Full Detail

• Our full detail includes:

o Exterior wash

o Remove bugs, tar and road debris

o Machine buff to remove light scratches and oxidation

o Machine polish and wax all painted surfaces

o Clean and dress tires

o Vacuum interior and trunk

o Clean and dress vinyl and leather surfaces

o Clean, sun visor and mirrors

o Clean all windows

o Shampoo upholstery and carpet

o Clean and dress dashboard and console

o Clean all door panels, kick panels and pedals

o Clean door jambs and trunk lid

o Clean fender wells, wheels and wheel covers

o Clean and dress all exterior rubber and vinyl

o Clean and dress engine compartment

Car, small truck $149.95

Full size truck SUV and Mini Van $159.95

Oversized Vehicle $184.95



Package 2 – Buff & Wax

• Exterior cleaning with a buff and wax

o Exterior wash

o Remove bugs, tar and road debris

o Clean fender wells, wheels and wheel covers

o Machine buff to remove light scratches and oxidation

o Machine polish and wax all painted surfaces

Car, small truck $74.95

Full size truck SUV and Mini Van $79.95

Oversized Vehicle $94.95



Package 3 – Winter Prep

• Exterior cleaning and wax

o Exterior wash

o Remove bugs, tar and road debris

o Clean fender wells, wheels and wheel covers

o Wax all painted surfaces

Car, small truck $49.95

Full size truck SUV and Mini Van $59.95

Oversized Vehicle $69.95



Btw, do you guys stay open during winter, if so how much business do you do then???:buffing:
 
After i posted my updated spec sheet, and updated it again a few hours later and included the claybar. Im probably going to make it a 20 dollar addon to the regular exterior and premium packages. thanks for the comments again!
 
I tell people that any detailer who charges extra for claying a car is sketchy. It's fundamental to a good job - not including it means they're willing to do substandard work.



Add twenty bucks but don't make the clay optional. If you run across a car that doesn't need it, not likely, you can always discount.



Robert
 
WhyteWizard said:
I tell people that any detailer who charges extra for claying a car is sketchy. It's fundamental to a good job - not including it means they're willing to do substandard work.



Add twenty bucks but don't make the clay optional. If you run across a car that doesn't need it, not likely, you can always discount.



Robert

I don't offer claying as part of all my packages. I even have one package where there's waxing, but no claying. Bottom line is, you can wax without claying first, I've done it hundreds of times. Yes, your paint is still "contaminated", but the applied wax will do its job none the less. Again, most people don't care about whether the paint surface is as smooth as glass or not, they care about one thing and one thing only, how much will this cost and what am I getting for it.



I'd add the clay in the higher priced packages, but on the lower end ones I'd keep it off.
 
some people call me up and ask for a wash and a clay/wax, I dont do it! I feel that you have to polish after claying! I will do a test panel and SHOW people the differences...it usually sells them on the extra step/cost as beneficial! its a lot easier to show people rather than explain in this industry!



also, to the OP, I would label the packages differently! ultimate is the top tier! use ultimate for the 250 exterior, and premium for the 175 package...IMO
 
toyotaguy said:
some people call me up and ask for a wash and a clay/wax, I dont do it! I feel that you have to polish after claying! I will do a test panel and SHOW people the differences...it usually sells them on the extra step/cost as beneficial! its a lot easier to show people rather than explain in this industry!



also, to the OP, I would label the packages differently! ultimate is the top tier! use ultimate for the 250 exterior, and premium for the 175 package...IMO



Eric if that's what's happening when you clay you're using the wrong grade of clay for that piticuler clear coat. 99% of the time you should be able to clay a car and not leave any signifigant marring. Marring from clay comes from just a couple of causes. first being contaminated clay. the next being the use of the wrong aggressiveness to the clear coat. They make clay in a wide number of grades. Using too aggressive of a grade on too soft of a clear coat or not using the proper clay lube (or enough of it) will result in marring. If you're going to offer claying service you should have a number of different grades of clay on the ready. Don't just show up with the purple aggressive clay and think your all good. Or the soft grey crap that dosen't cut it most of the time (but is actually what you want on those uber soft clears) You have to know the product your using and it's intended purposes as well as the canvas your performing your art on.
 
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