They do detailing now? Yikes.

langod

New member
I saw this today at my local Best Buy. I didn't know whether to laugh or cry....



geekdetail.jpg
 
Wasn't there someone on here posting the other day that he was an installer at a Best Buy and his managers were talking about starting to detail as well?
 
They wanted to charge me $100 to come out to my place to "install" my LCD TV.



I wonder how much they want to "detail" your car.
 
As an employee...I will say this..our geek squad when it comes to TV/computer/and car installs (to a degree) are good...but detailing?



NO SIR....that's a fine line...
 
WHAT????? No way...:shocked





I guess it was only a matter of time. So is Geek Squad doing the detailing? Next up is land scaping, lol.



JDORIA: :bow for that animation. hahaha
 
Maybe a "geek" can be good. They're about "details" and procedures too.

It takes a geek to make all these fine products we use...
 
From what I've heard, Best Buy's Geek Squad is more about selling fancy cables and computer upgrades than actual expertise. This can go nowhere good.
 
I found this through a quick search (NO THANKS):



Our packages and prices are as follows:

Basic Interior: Car - $44.99, Suv/Truck - $54.99

Premium Interior: Car - $79.99, Suv/Truck - $89.99

Basic Exterior: Car - $34.99, Suv/Truck - $44.99

Premium Exterior: Car - $69.99, Suv/Truck - $79.99

Basic Complete: Car - $79.99, Suv/Truck - $99.99

Premium Complete: Car - $149.99, Suv/Truck - $169.99

Winter Mini-Detail: $19.99

Please stop in and inquire about our packages and additional services for the interior or exterior.



gs-detail-flyer-revised-for-site.jpg


gs-detail-flyer-2-revised.jpg
 
Yes - there was a thread on here a while back started by a stereo installer whose store is about to offer detailing as part of their services. In that particular thread, the store manager wanted to start the offering by investing only $600 in tools and supplies. So you can imagine that their service offering was not very extensive.



I doubt very much that what Best Buy does would be considered "detailing". All they are looking to do is squeeze an extra $65 out of every stereo installation they do. I'm not going to repeat everything from the older thread, but basically it seems that Best Buy's target market here are the folks who get their car stereo installed and then say "Hey, I haven't washed my car in a long time, and what's another $65 on my Best Buy Card"



I'm guessing that 50% or more of what detailers do is pretty simple stuff and you could train anyone off of the street to do it within 2 hours or less. Now I'm not trying to be disrespectful to anyone who details for a living. I do realize that there is another 50% of your work that does take some skill and training. However, I have to believe that Best Buy's "core" of detailing services is made up of basic stuff that almost anyone could do.



Wash

Dry

Wax

Clean Wheels

Interior Vac

Interior Protectant

Wash Windows



There MIGHT be some stores that will do machine polishing. IF there are any such stores, I would guess that their offering is limited to a one step, filler heavy DA polishing that just makes the car look good until the next wash. Again, this is something that is pretty easy to learn, and pretty hard to screw up.
 
It seems well thought out. I will look into this and see how it goes over from a company and customer standpoint...that $150 for the premium detail...how is the price compared to how you pros do it?
 
Wow, thanks for posting that Kean. Looks like what I expected. Everything they offer is basic service that almost anyone could do at a satisfactory level with about four seconds of training.



Everyone here needs to get out of the "Autopian" mode of thinking and realize that NOT everyone meticulously polishes every miniscule imperfection from their car's paint. And not everyone lovingly caresses their car in a way that eliminates marring. The fact is that there is a HUGE market of people who just want a clean, shiny car.



I'm actually surprised that we haven't seen this sooner. Now I know it's a cliche, but it's true. Successful business is all about location, LOCATION, LOCATION. I believe I know the store that langod (the OP) posted about. If I'm not mistaken it's located in NH's largest city at the junction of the two largest highways in NH; Interstate 93, and the F.E. Everette Turnpike. The store itself is in a very prominent shopping mall, the next closest of which is about 20 miles and at least 30 minutes away.



Needless to say, the place is full of people, all day, everyday. So you have a convenient location with a parking lot full of thousands of dirty cars. Who WOULDN'T start a car wash business there.
 
....personally, I would expect the same quality & experience from these geeks as I would any common car wash or dealer lot. In other words, I wouldn't let them touch my car if they paid me. I doubt this will put the squeeze on any local professionals. ....if anything, it might bring them more business. ;)
 
I would applaud the effort if it involved some heavy training and standardized procedures that ensured minimal damage cleaning. It would be nice to know you could go to a chain and be reasonable sure you wouldn't get the swirly treatment, however, I think this isn't going to meet my vision.



The word detail is so overused now, its just blah.
 
that's actually a smart move on BB, as it will attract customers since they are already installing stereos, speakers, nav, etc., in customers cars and it will be right there to try and sell to them. will they do a good job, that's another story...
 
that's an extremely high price for a simple car wash and wax. The most i would pay is: 15 dollars.





If i was getting any kind of electronics installed on my car, the wash should be included for free.
 
It all comes down to how good are the people doing the work and if Best Buy will invest in some decent products/equipment. Personally, I didn't have that great a Geek Squad experince, guy told me I needed a new sound card, when all I needed was to install an updated driver.
 
Lees, while you may be right my customers get a lot more out of me and my services for 150 bucks than they would from Best Buy. I charge hourly and in 5 hours I can get a nice interior clean up and a single step exterior polish done along with everything they're offering and use better quality products.
 
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