They do detailing now? Yikes.

ScarJo_popcorn.gif
 
Less said:
...I believe I know the store that langod (the OP) posted about. If I'm not mistaken it's located in NH's largest city at the junction of the two largest highways in NH; Interstate 93, and the F.E. Everette Turnpike. The store itself is in a very prominent shopping mall, the next closest of which is about 20 miles and at least 30 minutes away.



Needless to say, the place is full of people, all day, everyday. So you have a convenient location with a parking lot full of thousands of dirty cars. Who WOULDN'T start a car wash business there.



Yes, It's the one at the Mall of NH, Manchester.



I posted this for its (to us) "comic value" -- but yes, there are plenty of people who just want a nicely washed and waxed car. And if the prices listed above are accurate, I guess it's not too bad. In fact, a few of the local oil change franchises around also offer similar detailing services.

That said, my biggest fear would be some pimply faced Geek Squad youth convincing his manager that he knows how to use a rotary buffer and convincing them to offer a "higher end" service. We've all seen pictures on here of similar untrained "detailers" installing buffer trails on cars at dealerships.

One of my bosses once told me, "A wise man knows what he knows not -- a fool knows not what he knows not." I hope that would be BestBuy's detailing operating principle.
 
I liked the Scarlett one better. She at least touched her boob.



I wouldn't let Best Buy touch my stereo, much less my paint.
 
I just lost a customer to BB detailing and by lost I mean he called me and I quoted a price for an exterior only and he said he could get their full package for $100 less so I said best of luck to ya. If they mess up your paint, give me a call
 
I love the geek squad. I make a good amount of money on the side from my coworkers who take their pc to them to fix a problem. The more work the geek sqaud does to fix the problem, the more money I make "unfixing" their screw up and fixing the problem correctly.



My friend is in detailing and he is hoping they detail cars as well as they fix computers. It would mean many many new customers for him to fix whatever damage they do and detail it the correct way.
 
having a computer science degree, I find it amusing to ask the geek squad tech questions only to listen to them lie their asses off because they simply do not know the answers. Also, their prices are way too high, I use their price list as a comparison to my clients to show what a good deal I'm giving them.
 
I'm guessing 5% (max.) of the population notice swirls, etc. The other 95% will probably be just fine saving $100 and using BB for "detailing".



Very few people have garage queens that truly benefit from "perfection". Even fewer people have daily drivers that they're willing to put $300+ into detailing, especially with the current economy. Truthfully, it's a bad investment anyway, as cars are depreciating assets.



My presence here speaks to the fact that I'm a detailing nut, but there's a reason our neighbors think we're nuts, guys....we probably ARE!



;)
 
This will be your typical glaze and fill with a wax base. They will not polish to remove anything, just fill and shine, period!



This is the only way they can make a profit and to make a car look good for a month.



Go and see for yourselves, look at the product used. Look at the tools and how they use them.



Then, you can judge for yourself. It's just your typical "quick detail" used by tunnel washes that do the very same thing. heavy fill and glaze with heavy 16lb orbital polishers.



It's just another way to try and make money for idle hands!



Deanski
 
Labster said:
I just lost a customer to BB detailing and by lost I mean he called me and I quoted a price for an exterior only and he said he could get their full package for $100 less so I said best of luck to ya. If they mess up your paint, give me a call



I traded a few e-mails with the owner of a Civic SI, he ended up going with a detailer his friend knew, got this e-mail from him after the work was done...



A friend of mine has a detailer that he normally works with. The detailer gave me a price I couldn't refuse, so I ended up using him. His work wasn't up to par as I expected, but what's done is done. For any future detailing needs, I'll be sure to look you up again. Thanks for all your emails, and I'll make sure I'll contact you next time.



pat.gif
 
critical_level2 said:
I love the geek squad. I make a good amount of money on the side from my coworkers who take their pc to them to fix a problem. The more work the geek sqaud does to fix the problem, the more money I make "unfixing" their screw up and fixing the problem correctly.



My brother has a computer business (repair, service and sales) and he feels the same way.
 
We need to keep in mind that we're a minority here. Not everyone knows about nor do they care to spend the time and energy learning about how to keep their cars 100% clean and swirl free. You can see that when you step out onto the streets.



Just take a look around and see how many of them are as well kept as our own cars. As long as it "appears" clean, that's good enough for the majority of people out there. Those are the people that Best Buy are catering to... people who just want a clean car. They don't know any better.



Why do you think so many people take their computers to the Geek Squad for help? It's all the marketing. Best Buy has the $$$ to market their services better than we can. You see their ads on tv, hear it on the radio, see it in print, see it online...
 
clan windows..... ha ! spell check !!!!



wax exterior.... buff body..... order is off....

its like asking an accountant to run plumbing for a sink....***
 
15951 said:
I'm guessing 5% (max.) of the population notice swirls, etc. The other 95% will probably be just fine saving $100 and using BB for "detailing".



The sad thing will be the people that respond to the bad details like my coworkers used to "That's just the way the car looks after it's done". There were 2 people here that thought that swirl marks on the hood were how you could tell it was detailed.

You'll end up with some people thinking less of getting their car detailed because 'that's the way they always look'.

It would be like only ever eating at Taco Bell and thinking that was just how all Mexican food tasted. Would you ever consider paying 10 times as much for a real meal?
 
You know, their basic prices on the detailing services really aren't bad; it's when they hit you up with the inevitable Extended Warranty that it's gonna get expensive.



Last time I bought anything at BB, the guy (of course) hit me up with the extended warranty question. I politely, but firmly, declined. The guy wouldn't give it up. I asked for his manager to come speak with both of us. I explained that I would no longer be purchasing the TV I had in my cart, as they would not respect my wishes and continued to push the Extended Warranty. Now you would think that the supervisor would tell the sales guy to back off, right? I overheard him saying that they were to *always* push the EW's, even if the customer walks away from the deal because of it. There must be *huge* profits in those deals to be willing to lose sales.



I don't buy from BB any more, or any other company that high pressures me from entry to exit.



Although an EW on a detail couldn't be *too* bad...... ;)
 
I think it's interesting how so many people view companies like Best Buy as giant, lumbering, behemoths who can't get out of their own way. Just because they do alot of things means that they can't do any of them well?



And the whole "I wouldn't let them touch my car" sentiment just doesn't sit right with me. Why wouldn't you? Do you KNOW the technician who works on the cars? Do you KNOW that he's incompetent. Do you KNOW that he is poorly trained, unmotivated, and sloppy? Maybe you do, but I'm sure in most cases you don't.



Who's to say that same technician doesn't get fired from best buy and then gets a new job doing oil changes at the shop where you take your car five times a year?



If you have firsthand knowledge of negative experience with best buy, then that's one thing. But I'm guessing that alot of the haters are just buying into the stereotype that big companies are bad, and small businesses are better.



What is the concern here? Are we worried that small, independent detailers will lose business? If so, then those detailers need to differentiate themselves in a tangible way so that customers know why they are paying a higher price and what they are getting. Don't hate Best Buy because they recognized an opportunity and horizontally integrated themselves to increase profits and enhance their product offering. Sounds like good business to me.



Are we worried that EVERY Best Buy employee is an untrained hack who is garaunteed to swirl every car he touches? That's a ridiculous accusation. There are autopians that work at Best Buy, and there are hacks that work at professional detail shops. You'll never know which is which until you try.



Does anyone have a picture of a car detailed at Best Buy? Does anyone have PROOF that the employees have no training?



Sorry for the rant. I just can't believe that there is so much anti-best buy sentiment here.



In my head, I've summarized this entire thread as follows:



Yeah, Best Buy is an enormous corporation that is one of the market leaders in electronics retailing. Their market savvy and business practices have propelled them to become one of the largest and most profitable electroncis retailers in the history of the known universe. But uhhh.....just don't let them touch your car.....they're all idiots.



Doesn't that sound ridiculous?
 
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