SpoiledMan said:I'll also add this. When someone is conditioned to things having defects they tend to not complain about those defects. When I have issues with my cars, I complain and get them taken care of. My father didn't find any of the dozen or so issues he had with his Escalade as problems. I certainly did. He never complained.
Some may say that Honda quality is going down. It may be in some areas. I have a 2000 Odyssey and a 2008 Odyssey. Night and day difference between the two as the quality of the 08 makes it seem as though it wasn't built by the same company.
That's one of the reasons that Ford is looking better in some consumers eyes. Honda's quality has gone down in some areas, Toyota has really seen a series of problems, starting in about 1998, and then really becoming noticeable in 2007 with the transmission problems in the Camry and Avalon (they share a transmissions), and the engine sludge situation and the the way hey handled it did them no favors. At the same time, Ford seems to be improving their quality (although no one is perfect, and they better understand that they have to keep improving). Ford's Sync is another area that seems to be helping bring people into the showrooms to at least look at a Ford product.
The other two Detroit automakers, I can't speak to their quality improvements, if they made any (which I assume they made some). I think part of what all automakers are finding out is that as they load these vehicles with features, they make it harder to manufacture, and the more features, the more chances for things to go wrong.