Please Tell Me I Didn't!!!!!!!!!!

Good luck dude. It's not the end of the world. It does suck. I'm sure you can't see it unless

you look for it. Joe
 
goherd90 said:
uggh yeah, but the product was not left on paint too long. I put compound on pad and used used the PC for several passes. The blotch then appeared and I immediately stopped and tried to get off with finishing polish etc...no luck
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Oh ok, that clarifies it for me then. Until now I was assuming maybe you put a dab on the paint and possibly let it sit too long. I have had that happen before and it left a stain that appears similar to what you pictured.
 
Someone suggested possilby wet sanding may work. Tomorrow I'll let the pro's take a look at it...thanks for all the support.
 
Ever used your sister's face powder to cover a pimple? Ummmm, no, I haven't either, but it's a thought...



Try covering it up with some RMG or Menz FTG, then throwing a good sealant over the top to keep the glaze from wearing off. China clay just might do the trick on that little pimple.



Yeah, it's not a fix, but it might cover it up ok without more major trauma to your paint/clear.
 
goherd90 said:
Someone suggested possilby wet sanding may work. Tomorrow I'll let the pro's take a look at it...thanks for all the support.
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That would be incredibly stupid, dont do that.
 
Update - this morning I brought my car over to an auto repair/paint shop and spoke to the owner (the one who said that I was overreacting when I spoke to him on the phone yesterday). He looked at the damage and his first comments were that the hood was not factory paint and it had been repainted. He said that it looks like dirt is UNDER the clear. I told him it was only 5 weeks old and that it HAD to be factory painted. He said that it may have been damaged in transfer but he thought it was repainted. I told him what I did with the PC and he said I did not do that? I was like yes I did....he said maybe because of the heat build up. He told me to go back to dealership and tell them that it appears dirt etc got under the clear and that should not of happened with factory paint on a 5 week old car. He said they could spot repair and then clear the entire hood for a few hundred, but if I was his customer that he'd do for free. He said I have a 50k car and they should take care of this for free. On a side note when he opened the hood he was like holy this car must haul *** with a 6.1.....I chuckled.







So off to the dealership I went and got the bodyshop manager to look at. He took pics and said that he'd have to send off to DCX to see if they'd cover the paint damage. He felt pretty confident that they'd cover. He said DCX does not allow spot repair paint work and that they'd repaint the entire hood and put new clear on.







I should here something back later today....let's see???
 
Well I guess I lucked out.....had a message from the dealership that they are going to TAKE CARE of the paint damage. They will repaint and reclear entire hood. I am hoping since the car is only 5 weeks old that it will match the front fascia and side panels pretty close? Regardless I could not be more happy...I screwed up MAJOR and my dealership is taking care of me..well actually it was Chrysler HQ's call as they had to look at the pics to approve. I'll post some pics of the re painted hood when completed....thanks again for all the comments on this issue.....
 
good luck, and please let us know how it turns out! oh and and... don't let them give you the complimentary swirl wash when it is complete...:chuckle:
 
Wait a minnit...did you tell the dealer that this happened after you touched up a stone chip and worked on it with a power tool? Or did you just say "hey, my car is 5 weeks old and look at this spot on the hood!"
 
Setec Astronomy said:
Wait a minnit...did you tell the dealer that this happened after you touched up a stone chip and worked on it with a power tool? Or did you just say "hey, my car is 5 weeks old and look at this spot on the hood!"
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Well I am not that stupid..I had to FIB a bit. I DID tell them that I had purchased some polish to help smooth out the paint chips and after vigorous amounts of rubbing this is what happened....thats it! I think if I would of mentioned the power tool they would of laughed at me.
 
goherd90 said:
Well I am not that stupid..I had to FIB a bit. I DID tell them that I had purchased some polish to help smooth out the paint chips and after vigorous amounts of rubbing this is what happened....thats it! I think if I would of mentioned the power tool they would of laughed at me.
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Not trying to start an internet battle but I have mixed feelings about this. While the paint should be of high enough quality for this not to happen the problem didn't exist until you polished the paint. Why should the dealer be held accountable for something you caused? If you felt your actions contributed to the situation enough that you had to "FIB" then you are culpable and should have to pay the price.



Mike
 
goherd90 said:
Bob/Accumulator thanks for keeping my spirits up as you've both seem to know what I'm going though. I just feel like such an idiot for doing this! Albeit minor it does BUG the hell out of me. Your point is well taken in that MOST people will not notice it and it is towards my front facia area that is prone to getting nicked up regardless.



Too late on giving it a few weeks. I called and spoke to this auto paint/collision shop. I explained to him what I did and he said that he THINKS I may be overreacting and that he can probably have one of his detailers wetsend and repair in 20 minutes..he said I would just have to TIP him. I told him that I don't think this is going to do it and I've shared some pics with experts (you guys) and it appears to be damage to the clear. He was very nice and said to bring by the shop and they will take a look at it. I am sure once he's sees what he's dealing with he'll realilze its a bit more than wet sanding.



I am going to go by Friday morning before I get into work. I'll update as to what he says.
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Sorry, i do not think you went through the clear with a pc, unless your car has a faulty paint job, the pc simply is not capable of doing it unless you hold it in the same spot for like 5 minutes. Now it is possible that your paint job was flawed from the factory, but on any normal paint, even soft honda paint, that is impossible with a pc, period.



How do I know? Experience with a pc, and a rotary.



I would try to wetsand it before you repaint it, wetsand with 2000 and polish out the marks. Take pics while you are doing it, maybe even video, so we can make sure it was done right.



Worst case scenario, the wetsanding does not work, and you have to get it repainted, but if it doesnt work, you are in no worse a situation than you are now, and wetsanding a small spot like that takes almost no time at all.
 
mbkintner said:
Not trying to start an internet battle but I have mixed feelings about this. While the paint should be of high enough quality for this not to happen the problem didn't exist until you polished the paint. Why should the dealer be held accountable for something you caused? If you felt your actions contributed to the situation enough that you had to "FIB" then you are culpable and should have to pay the price.



Mike
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Its all about business buddy....it's called keeping your customer happy. I don't know how many time that I've had to BIT THE BULLET for my own customers to keep them satisfied because in the long run its worth it. Same goes here....the dealer DOES NOT have to be held accountable for MY mistake, but in the long run looks what accomplished.....they have it fixed for me at their cost for a few hundred dollars and they now have a LOYAL customer for life. The next time a conversation strikes up about car dealerships and experiences I will be the first to chime in about how wonderful my dealership is. If they get one sale off of this or even one service work they've made their money back.



Do I feel bad...hell no. I paid a lot of money for my car and I am glad my dealer appreciates me as a customer
 
ron231 said:
Sorry, i do not think you went through the clear with a pc, unless your car has a faulty paint job, the pc simply is not capable of doing it unless you hold it in the same spot for like 5 minutes. Now it is possible that your paint job was flawed from the factory, but on any normal paint, even soft honda paint, that is impossible with a pc, period.



How do I know? Experience with a pc, and a rotary.



I would try to wetsand it before you repaint it, wetsand with 2000 and polish out the marks. Take pics while you are doing it, maybe even video, so we can make sure it was done right.



Worst case scenario, the wetsanding does not work, and you have to get it repainted, but if it doesnt work, you are in no worse a situation than you are now, and wetsanding a small spot like that takes almost no time at all.
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my dealership is taking care of the paint damage.
 
ron231 said:
Sorry, i do not think you went through the clear with a pc, unless your car has a faulty paint job, the pc simply is not capable of doing it unless you hold it in the same spot for like 5 minutes. ..

How do I know? Experience with a pc, and a rotary..
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The PC, when fitted with 4" pads, can be surprisingly aggressive. Yeah, it takes aggressive application, to the point of user-error, but it's absolutely possible to damage clear with the PC/4".



Heh heh, how do *I* know? First-hand experience with the same stuff you're experienced with. I used the PC/Cyclo for decades before damaging clear with the PC/4" but it did happen and it wasn't defective paint or anything like that; it was my screw-up but it happened a lot more readily that I ever dreamed possible.



Gee, I've only messed up clear with a *rotary* twice, and one of those was on a crappy repaint. To think that the *PC* would bite me like that...and on a flat panel too :nixweiss



Please don't take the above as an :argue I was just as surprised as anybody could be when it happened. As was my pal when she messed up the clear on her (never previously polished) Benz with a PC. Heh heh, I bet Mike Phillips was even more surprised that she was :D as he was there coaching her "nah...you'll be OK...uh...uh-oh!"
 
mbkintner said:
Not trying to start an internet battle but I have mixed feelings about this. While the paint should be of high enough quality for this not to happen the problem didn't exist until you polished the paint. Why should the dealer be held accountable for something you caused? If you felt your actions contributed to the situation enough that you had to "FIB" then you are culpable and should have to pay the price.



Mike
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Did you not read the part where the body shop owner said that it appeared the hood had been repainted and had some dirt under the clear? It's more common than many people think. Just because it's a new car doesn't mean all panels are factory paint as accidents happen where panels and even whole cars need to be repainted before they go on the lot for sale. A lot can happen to a car by the time it leaves the factory and shows up at the dealership. I've seen it first hand and it amazed me the first time I saw several cars in the dshop for body repairs and paint correction.
 
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