I'm about to quit using Meguiar's Products...

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jcattarulla said:
Who cares if Meguire's won't notice if they lose your business. Your only way to "vote" on a company, brand, or product is to either buy it or not buy it. What I am saying is that your vote counts, everyone's counts, and they all add up.

It's a defeatist attitude to say, "Well, they won't know I stopped being a loyal customer, so who cares."

You care!

Write them a letter, and let them know you are leaving the fold, and explain why. They will care. And if they don't, at least you were true to yourself. Isn't that most important? BANG! You had a bad experience with them- tell them, and then vote for another brand with your dollars. Shame on Megruire's.

Cheers,

John
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Sounds like a good idea. I'd write them;and say how long you've been a customer, what you've used, etc. and then tell them why you're leaving and stuff.
 
ill say this, #26 was the first product ive ever used by meguiars(besides the high endurance tire gel). It was an easy product to apply, but the durability of the wax on my hood, top of car, and trunk became weak after 5 washes. Its a good wax, but from using other products like mothers and blackfire, i find them much easier to apply and tend to last longer. Meguiars makes good products, but i think they are overrated more than they state how long their waxes last.
 
DavidB said:
Quite frankly, Turtle Wax and Meguiar's could'nt care much less what you and I think, let alone a publication like guru reports (no offense, Steve).

db
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One would think that, but judging by the guy's response, just about everyone at Meguiar's had seen it and they weren't at all happy with the results (despite getting chosen as one of the 5 Editor's Choice products, and finishing in the top 50%).



It's really sad to me that it isn't troubling to most that Meguiar's doesn't seem to care about the little guys, doesn't seem to care about their lack of consistent quality support, and would rather slam/berate/dismiss people's experiences rather than try to learn from them. It's also pretty sad that most of the people here are saying, "Eh, what can you do? They aren't going to notice if you quit using their products."



That's no different than saying, "Why vote? My vote doesn't count."



:down



(I give this thread about 5 more posts before it's locked or deleted....)
 
Quite the contrary, Steve, I think you should be vocal. Why don't we do it in a different way? If you want to fight back, hit people where it hurts.
 
I agree, be vocal, let your views be known. One view can start a tidal wave, or what I like to refer to as the "Tipping Point".
 
Viking,

What YOU call the "tipping point"? Isn't that what author Malcolm Gladwell calls it? I'm sure he'd be thrilled to see that you are taking the credit for HIS book.

John
 
No, I am not taking credit for his book, and it is my fault I did not properly foot-note my thread.
 
Mike Phillips, who is a technical writer (I think) for Meguiar's posted a few messages here a while back and he also mentioned that MGC (& one other Meguiars product) is not meant to bead water. Instead, it's supposed to sheet water off your paint.



Personally, I think that's a load of crap...as well as their contention that it contains polymers for durability. I know Mike Phillips is just being dutiful towards his association with Meguiar's, but if it's not meant to bead water, then why does a freshly applied coat bead water? That kind description about MGC may satisfy the average detailer who's looking to upgrade his deep crystal system to the gold class system, but for true enthusiasts...it's pretty laughable, and should be looked upon with skepticism.



I can go on and on about Meguiar's and the things about them that irritate me the most. But they aren't as bad as what GSteve & BMFTurbo went through. I think for the majority of Autopians, any level of customer service below that of places like CMA, Zainobros, Pakshak, etc. just won't cut it (Oh, and also Forrest of Mothers & M36Sedan(?) of E1).
 
!! bandwagon alert !!



i wouldn't stop using a great product because somebody who sells it is an a**hole. sure, write a letter but dont stop using a product if you like it. not quite sure how that helps you?
 
Intermezzo said:
Mike Phillips, who is a technical writer (I think) for Meguiar's posted a few messages here a while back and he also mentioned that MGC (& one other Meguiars product) is not meant to bead water. Instead, it's supposed to sheet water off your paint.



Personally, I think that's a load of crap...as well as their contention that it contains polymers for durability. I know Mike Phillips is just being dutiful towards his association with Meguiar's, but if it's not meant to bead water, then why does a freshly applied coat bead water? That kind description about MGC may satisfy the average detailer who's looking to upgrade his deep crystal system to the gold class system, but for true enthusiasts...it's pretty laughable, and should be looked upon with skepticism.



I can go on and on about Meguiar's and the things about them that irritate me the most. But they aren't as bad as what GSteve & BMFTurbo went through. I think for the majority of Autopians, any level of customer service below that of places like CMA, Zainobros, Pakshak, etc. just won't cut it (Oh, and also Forrest of Mothers & M36Sedan(?) of E1).
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Most if not all waxes and sealants will contain at least a small portion of silicone and/or petroleum distillates. Either one of these substances will cause paint to bead temporarily until they wear off. From that point the paint will sheet as advertised.
 
tkr128 said:
Otherwise, it was great. I'm not sure why it's supposed to sheet, but mine beads.
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Same here. I use the paste sometimes, and it has always beaded, not sheeted.:rolleyes: :p



Steve, sorry to hear about that. I hate when people think they know SO much more than you.:mad: Meguiars makes some good products, like their Bodyshop Pro line, but you're right, I don't like supporting them with my hard-earned mooolah when they're a bunch of jerks.



Oh well, I just remember the chemists that work so hard under these 'bad guys'...:)



:wavey
 
I've always been pleased with the majority of Meguiars Mirror Glaze and Body Shop Professional lines, I stay away from their burgandy bottle 'consumer line' and I can't say Gold Class impressed me very much. #26 seems to me to have a better overall look-sort of a deep wet soft look while Gold Class has a reflective but artificial shine to it and regardless of what that marketing director said, it just doesn't last very long. I detail cars for a living, and Gold Class would be one of my last choices, simply because it has poor durability.



I do feel I have received very good information from the Meguiars traveling classroom (a convertered semi trailer), but these are the R&D guys, not marketing. I also have a very good rep at my Meguiars distributer ( barrys@wash-solutions.com ) who keeps up with what Meguiars is working on and what works best for each situation.



I'm sorry you had such a bad experience and I would agree that the person you spoke to was very unprofessional in his dealings with you. However, I am not sorry enough to stop using DACP and SFP. :p
 
geekysteve said:
One would think that, but judging by the guy's response, just about everyone at Meguiar's had seen it and they weren't at all happy with the results (despite getting chosen as one of the 5 Editor's Choice products, and finishing in the top 50%).
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To be fair, Steve, you guys did blow the score big time on #26 by rating the durability as a C when it beaded the full 8 weeks when the other 3 that beaded all 8 weeks received B's for durability. You've never taken the time to correct the mistake. Don't get me wrong, I found tons more right about your testing than I found wrong (mostly just some score calculations), but to acknowledge the error and correct it was not fair to Meguiars (although your findings on Gold Class I completely agreed with).



Regardless, they should have treated you more professionally.
 
ShineShop said:
Most if not all waxes and sealants will contain at least a small portion of silicone and/or petroleum distillates. Either one of these substances will cause paint to bead temporarily until they wear off. From that point the paint will sheet as advertised.
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Actually, all waxes and sealants contain some form or combination of silicone & siloxanes. And all waxes and sealants have a solvent (Pet Distillate, mineral spirit..etc). In fact, most waxes are loaded with silicones. Solvent content plays no role in whether or not a car will bead or sheet because it has pretty much evaporated minutes after applying the product.
 
IMHO, I have to say that I love the Gold Class Car Wash. I honestly think it does a great job. Actually I let my GF use it on her 2001 Forerunner (one of those beigeish, pewterish type colors....you all know the one I mean......can't really tell if it is beige, silver, gold....kind of a mixture of all)....she actually commented that it made the forerunner look much better than she has ever made it look at a spray wash or even with hand wash at home, and that is coming from a total non-detailer point of view.....maybe something to be said for that??? BUT, I haven't really ever tried anything else in my life except for DAWN, which is good of course, but growing up I had no clue that it stripped all the wax that we ever put on the cars......oh well.........I did use the Gold Class Wheel Cleaner, which I still have nearly a full bottle of because during the second use, I noticed it basically was corroding my brake disks.....anyone want to buy my leftovers????????:p Was actually thinking about giving all my Meg products I have bought to my father for Xmas, so he can do my mother's '89 vette (red).......GOOD NIGHT ALL.....:xyxthumbs
 
I only have two car washes in my arsenal, Zaino's and Meguiar's. Frankly, that's all I need. Meguiar's does the best job for the money.
 
bmw530i2003 said:
I did use the Gold Class Wheel Cleaner, which I still have nearly a full bottle of because during the second use, I noticed it basically was corroding my brake disks.....
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Brake disc "corrosion" is common coz the cast iron/steel isn't treated with anything. A drive around the block with braking will get rid of that "corrosion" in seconds... it occurs when you use hard water as well, don't worry about it... :)



As for me... We don't have much of a choice, pro-line (gallon sized) products available locally are limited to 3M and Meguiar's, both are NOT available off the shelf and has to be purchased from the distributor (or in 3M's case, the 3M office)... Despite various marketing claims, I only REALLY like (price factor included): DACP, Power Cleaner, APC+, #26, and their shampoos... The rest, I honestly don't see any reason why I should spend more if 3M, Mother's and EO alternatives can do the job at a lower cost.
 
theveed said:
Brake disc "corrosion" is common coz the cast iron/steel isn't treated with anything. A drive around the block with braking will get rid of that "corrosion" in seconds... it occurs when you use hard water as well, don't worry about it... :)
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I thought that maybe the corrosive color change was indicative of how harsh (low pH) the wheel cleaner was. This does not happen when I use EFHI diluted 1:1 with water.....
 
stanger99 said:
!! bandwagon alert !!



i wouldn't stop using a great product because somebody who sells it is an a**hole. sure, write a letter but dont stop using a product if you like it. not quite sure how that helps you?
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My sentiments!!
 
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