Got rearended

GeorgesBlazah

New member
I was crossing over some railroad tracks last night when some lady ran a stop sign, hit the car that was turning behind me, then that car hit mine. Everyone was ok, which was good, but my truck has a nice dent in the bed/rollpan now. :angry



13552_570575649976_31509554_33610603_1363763_n.jpg




13552_570575460356_31509554_33610600_4171899_n.jpg




Their Ins adjuster hasnt come by yet, but Im wondering how they are going the handle the rollpan/bed repair. Im thinkin that the whole bed is going to haveto be repainted since its all once peice. I dont know how they are going to hadnle the custom work. :/
 
wow man sorry to hear that. Don't let them get off easy. Insurance adjusters can be very pushy in terms of things but if you feel that his claim sounds wrong explain that or talk to someone higher up.



It doesn't look to bad in the pictures but in person it might be worse. Most times they cut you a check and you take it to where you want. I just hope its enough to cover that custom work.
 
Yeah its really not that bad, but I dont wanna get an estimate for paint for just one corner of the bed when Im pretty sure the whole things gonna hafto get painted, but Im not body man so what do I know lol. Ive got the recept for the rollpan and welding it in. I need to go get an estimate from a shop asking what they would charge for a job like this.
 
GeorgesBlazah said:
Yeah its really not that bad, but I dont wanna get an estimate for paint for just one corner of the bed when Im pretty sure the whole things gonna hafto get painted, but Im not body man so what do I know lol. Ive got the recept for the rollpan and welding it in. I need to go get an estimate from a shop asking what they would charge for a job like this.



even though the adjusters sometimes go by their book or "their body shop" that they normally deal with . . . . . it never hurts you one bit to go get a couple estimates yourself so you can at least make sure that they are in the same ball park. Nobody told that lady to run the stop sign, so they have to pay for your roll pan to be fixed.



I have never been rear ended but have dealt with painting issues a lot before. If they suggest getting it spot painted especially on black don't have it. I can tell you this. Just from looking at the photo they are for sure going to have to:



paint the tailgate

paint the roll pan

blend both the left and right side of the truck bed (at the very least)



black is a tough color and just spot painting will def. not cut it.
 
That sucks man.



Always wondered if someone would have a problem with an insurance company and having a rollpan.



But I can't see insurance paying to have the whole bed repainted...
 
wagonproject said:
That sucks man.



Always wondered if someone would have a problem with an insurance company and having a rollpan.



But I can't see insurance paying to have the whole bed repainted...



well they go off of what their body shop suggests but that doesn't always mean that that particular body shop is correct. You can always opt to fight it.



Say they tell you that they will buy you a bumper and not a rollpan you can always opt to take insurance to court. Lets hope that it doesn't get to that point but there are a ton of Lawyers who would love to represent you.



Insurance Companies can be snakes.
 
wagonproject said:
That sucks man.



Always wondered if someone would have a problem with an insurance company and having a rollpan.



But I can't see insurance paying to have the whole bed repainted...



I know, thats what im thinking too about the bed, but I dont see how someone can do a good job getting everything to look right.



vtec92civic said:
well they go off of what their body shop suggests but that doesn't always mean that that particular body shop is correct. You can always opt to fight it.



Say they tell you that they will buy you a bumper and not a rollpan you can always opt to take insurance to court. Lets hope that it doesn't get to that point but there are a ton of Lawyers who would love to represent you.



Insurance Companies can be snakes.





Well the truck passed state inspection with a rollpan on it, so I dont think I should get **** for it, but who knows. :think:
 
I am not sure about your state laws, but around here rollpans are illegal, and running rollpans equates to running without bumpers. Bumpers, by automotive definition, is the structural metal piece of object; not the plastic or filmsy bumper cover.



Depending on the traffic statutes of your State, the opponent's insurance company has total right to deny your claim on the basis that you are violating traffic regulations by running a rollpan. They are illegal in some areas NOT because they pose any health and safety concerns to the occupants, pedestrians, or other road users. Rollpans are illegal because they are often installed by removing the shock-absorbing reforcement of the car, which could lead to costly repairs in case of accidents.





If the opponent's insurance adjuster/inspecter decides to be a jerk, then he certainly may deny your claim, or even counter sue you. However, that is unlikely the case. The repair is probably going to be under $600 at most shops. Cheaper than replacing and repainting a new bumper.
 
the_invisible said:
I am not sure about your state laws, but around here rollpans are illegal, and running rollpans equates to running without bumpers. Bumpers, by automotive definition, is the structural metal piece of object; not the plastic or filmsy bumper cover.



Depending on the traffic statutes of your State, the opponent's insurance company has total right to deny your claim on the basis that you are violating traffic regulations by running a rollpan. They are illegal in some areas NOT because they pose any health and safety concerns to the occupants, pedestrians, or other road users. Rollpans are illegal because they are often installed by removing the shock-absorbing reforcement of the car, which could lead to costly repairs in case of accidents.





If the opponent's insurance adjuster/inspecter decides to be a jerk, then he certainly may deny your claim, or even counter sue you. However, that is unlikely the case. The repair is probably going to be under $600 at most shops. Cheaper than replacing and repainting a new bumper.



Wow that is crazy. I think it will be more then that.



I had a small scratch on the fender of my 06 lifted toyota tacoma that was black. Some guys were being idiots and unloading some junk out of their truck and heading to the condo that they were working on and something happened to hit my truck.



Scratch was only about 1.5" long at the most. It was way to deep to buff out as it went to the metal.



The guy tried to screw me and wanted to use touch up paint. Mind you my truck was sold and the new owner was going to pick it up 5 days later. I said hell no. We can do this the easy way or the hard way.



I told him my buddy could fix it for cheap, he said he wanted to get estimates . . . . told him go ahead. I said i'll even help you.



I got a estimate for $800 to fix that small scratch since they had to paint the fender and blend the door and part of the hood and bumper.



You would be surprised at how quick costs add up
 
I've been through this before (a few times!). As everyone has said, the adjusters can AND WILL be pushy, either in a direct or underhanded way (I can't wait for David F to pop in here! lol). Find some good body shops using the regional section in this forum, we're all picky so you will get some decent recommendations. Go to a couple of body shops of your choice, get estimates on how YOU want the repair fixed.



When the insurance adjuster comes by and gives you his estimate, be very polite and calm, let him do the estimate. They will be very pushy for you to use their shop and get the work done as soon as possible because they want the case "settled" and closed as soon as possible. They know the longer its open, the more money they pay out. So then show him the two estimates that you got and tell him that is how you would like to get the truck repaired. If he doesn't agree, tell him, no problem, you will just take the insured to court for the full amount once the truck is repaired. They'll pay up.



I had a grand time with a State Farm adjuster, who apparently thought I was being frivolous by wanting my bumper clear coated. On a car that had CC from the factory and less than 3k miles when it was hit.
 
I have a very hard time believing that will ony be $600.





They need to repair the car to pre accident condition. If you have a custom paint job that would mean no tape lines, blending lines, and excellent color match. I would get a few estimates to compare with the insurance adjusters estimate.



I don’t know about the state laws with the roll pan though….







I had 4 different estimates from shops when a guy dinged and chip the paint on the 1/4 panel of my custom painted car ('86 Monte Calro SS) for over $2000....and that was just a small ding!!!
 
GeorgesBlazah- Glad to hear it wasn't worse and that you're OK.



FWIW, when the old lady rearended my minivan, their adjuster (Progressive, IIRC) tried to lowball the estimate with used parts, low hourly rate, etc.



I politely told them to [get lost], called my agent, told her what was going on, and took it to my usual shop where they fixed it to my satisfaction (very expensive job that cost *many* times the lowball estimate, and I got a nice rental to use in the meantime).



My insurance people handled everything for me. Didn't cost me a cent and I didn't even have to speak with the other [individuals] after that first estimate.
 
RaskyR1 said:
I have a very hard time believing that will ony be $600.

They need to repair the car to pre accident condition. If you have a custom paint job that would mean no tape lines, blending lines, and excellent color match. I would get a few estimates to compare with the insurance adjusters estimate.





I am not sure about the custom paint job/etc. They are returning the vehicle to factory specs. You could have the insurance company cut you a check and have it done a lot cheaper and do more work or keep the cash. I do that a lot for friends after they get in accidents. They have polices for custom work/parts that will cover more. Usually we try to get no tape/blend lines anyways. :p



Accumulator said:
FWIW, when the old lady rearended my minivan, their adjuster (Progressive, IIRC) tried to lowball the estimate with used parts, low hourly rate, etc.



Yeah progressive is usually bad about using used parts. I have never had a problem with state farm. They are pretty good about using new parts. They recently cut me a check for $3,800 after I crashed my truck and I got done for a little over a grand.
 
wagonproject said:
I am not sure about the custom paint job/etc. They are returning the vehicle to factory specs. You could have the insurance company cut you a check and have it done a lot cheaper and do more work or keep the cash. I do that a lot for friends after they get in accidents. They have polices for custom work/parts that will cover more. Usually we try to get no tape/blend lines anyways. :p



On most cars I would agree...but if you have a car with say a $20,000 paint job (I know he doesn't) that isn't exactly going to cover it. ;)



Then again most owners would have some special insurance on a car like that. :D





In the case of my car there was no seem between the 1/4 panel and the roof and I simply was not about to have a blend line on my show car because the insurance company felt they only had to return the car to facotry specs....which would actually mean no tape lines or blend lines anyway.



No easy way to paint the quater panel here without some signs of repair. ;)

monte2.jpg
 
Well I just went and got a quote from one of the better bodyshops in town and he gave me an estimate of $821.xx. That would be reparing the corner, painting that bedside, and painting rollpan. I forget exactly what he said about the other bedside, but he said I would not be able to notice it. Ive gotta check the paperwork he gave me to find out as I left them in the truck.



This place has done work for me in the past and it has been good, so Im not going to doubt the guy. I will probably try and grab another estimate or two just to compare though.
 
yakky said:
(I can't wait for David F to pop in here! lol).



Okay, here goes…….





GeorgesBlazah said:
Im thinkin that the whole bed is going to haveto be repainted since its all once peice. I dont know how they are going to hadnle the custom work. :/

I dont wanna get an estimate for paint for just one corner of the bed when Im pretty sure the whole things gonna hafto get painted,





Based on your pics, I’d say(with confidence) that just the Rollpan, Tailgate & right Bedside will require repair/replacement/refinishing. That is unless there’s hidden damage to other parts like the bed floor, RT Cab Corner or the edge of the left rear lower Bedside?





vtec92civic said:
I have never been rear ended but have dealt with painting issues a lot before. If they suggest getting it spot painted especially on black don't have it. I can tell you this. Just from looking at the photo they are for sure going to have to:

paint the tailgate

paint the roll pan

blend both the left and right side of the truck bed (at the very least)



black is a tough color and just spot painting will def. not cut it.



Not really. Black(solid) is the easiest color to paint. 9999 times of 10,000 it can be panel painted(different from spot painting). I seriously doubt that the shop that installed the Roll Pan blended into the tailgate and both bedsides. If so, they ripped someone off.



vtec92civic said:
well they go off of what their body shop suggests but that doesn't always mean that that particular body shop is correct. You can always opt to fight it.



Say they tell you that they will buy you a bumper and not a rollpan you can always opt to take insurance to court. Lets hope that it doesn't get to that point but there are a ton of Lawyers who would love to represent you.



Don’t know too many lawyers that will waste their’s or their client’s time filing suit for a few hundred bucks.





GeorgesBlazah said:
Well the truck passed state inspection with a rollpan on it, so I dont think I should get **** for it, but who knows. :think:



That says a lot right there.





the_invisible said:
I am not sure about your state laws, but around here rollpans are illegal, and running rollpans equates to running without bumpers. Bumpers, by automotive definition, is the structural metal piece of object; not the plastic or filmsy bumper cover.



Depending on the traffic statutes of your State, the opponent's insurance company has total right to deny your claim on the basis that you are violating traffic regulations by running a rollpan. They are illegal in some areas NOT because they pose any health and safety concerns to the occupants, pedestrians, or other road users. Rollpans are illegal because they are often installed by removing the shock-absorbing reforcement of the car, which could lead to costly repairs in case of accidents.





If the opponent's insurance adjuster/inspecter decides to be a jerk, then he certainly may deny your claim, or even counter sue you. However, that is unlikely the case. The repair is probably going to be under $600 at most shops. Cheaper than replacing and repainting a new bumper.



Nice info, but I challenge the legality of it. There is nothing in the policy that specifically excludes customization. (Whether legal or not). That would have to be a legal question and since I speak with our legal team regularly I will bring this hypothetical scenario up and see what they think. It’s an insurance company’s duty to return your vehicle to pre-loss condition. Unless they were to hire a team of accident engineers to measure the influence of not having a “steel reinforcement” on a vehicle and how it caused unrealistic damage, I don’t think they’d challenge that aspect. This goes hand in hand with another scenario of a vehicle with a completely rusted floorpan getting rear ended and causing the floor and in turn the frame rails to be destroyed. They owe to return the vehicle to “pre-loss” condition. Many insurance companies in this case *could* take a betterment depreciation deduction.





wagonproject said:
You could have the insurance company cut you a check and have it done a lot cheaper and do more work or keep the cash. I do that a lot for friends after they get in accidents. They have polices for custom work/parts that will cover more. Usually we try to get no tape/blend lines anyways. :p

Yeah progressive is usually bad about using used parts. I have never had a problem with state farm. They are pretty good about using new parts. They recently cut me a check for $3,800 after I crashed my truck and I got done for a little over a grand.



State Farm & Progressive have some of the worst polices in respect to alternative part usage. They’ll put a Used and/or Aftermarket part on a brand new vehicle in a heartbeat. Even suspension which is a no-no in many Insurance company’s eyes.



Also, in a 1st party claim where the vehicle owner has a lien on the vehicle, it’s the Insurance company’s responsibility to secure the Leinholder 1st by issuing a 2 party check. It’s virtually impossible to get them to send you a 1 party check and let you deviate from the repair. It would be fraud on the owner’s part and the body shop of aiding in the activity.



RaskyR1 said:
In the case of my car there was no seem between the 1/4 panel and the roof and I simply was not about to have a blend line on my show car because the insurance company felt they only had to return the car to facotry specs....which would actually mean no tape lines or blend lines anyway.



You’re absolutely right Rasky. Here’s a recent document put out by Ford speaking about this subject.



Ford Warns Against Clearcoat Blending in New Position Statement

Ford Motor Company has released a new position statement regarding the practice of clearcoat blending.



The position statement reads:



Ford Motor Company does not condone or recommend the procedure of clearcoat blending or using clearcoat blending in any warranty or collision repair. Furthermore, Ford never allows for partial clearcoat blending on warranty paint repairs and strongly recommends that repairers do not perform clearcoat blending on customer-pay or insurance-pay repairs.



Paint companies and vehicle manufacturers agree that a repair using this material and procedure is not robust, and that over time, the edge will begin to lift and discolor, making the edge around the repair very noticeable. To resist ultraviolet light and other environmental factors, the clearcoat needs approximately two mils of thickness, however, the millage of the clearcoat in a blended area tapers out at the edge.



Ford's position is continually reinforced in all approved paint system manuals. Furthermore, paint companies will not warrant any products if clearcoat blending has been done. The preferred process - and the one that Ford approves - is to blend the basecoat color as necessary and then clearcoat the entire panel. On a quarter panel or roof, the ditch area is usually the line to make a break point. Most Ford vehicles include a

ditch area, which makes it easier to perform the procedure the right way the first time.

More information on specific paint company recommendations will generally appear with their clearcoat application guidelines and mix information.
 
vtec92civic said:
Don't let them get off easy. Insurance adjusters can be very pushy in terms of things but if you feel that his claim sounds wrong explain that or talk to someone higher up.



Yea I know this Italion insurance adjuster that is real pushy! Just a nut case. I would definatly got to a higher up:LOLOL:LOLOL
 
If the adjuster gets too ugly start rubbing your neck and tell him it's beginning to hurt and that you think you need to see a doctor. LOL



Seriously, why not go to your own insurance company and have the car repaired under your comprehensive coverage and let them sort out the subjugation with the other insurer.
 
Back
Top