Free Towel from Autofiber.com

L

larry_bar56

New member
Last month there was an offer from Autofiber.com for a free MF towel. Has anyone that signed up for that received their towel yet? Just wondering how long the wait might be.



Also, if you did receive it, how is it?
 
I signed up, but haven't received it yet. As soon as it comes in the mail, I'll post my take on it.



-DavidM
 
larry_bar56 said:
Last month there was an offer from Autofiber.com for a free MF towel. Has anyone that signed up for that received their towel yet? Just wondering how long the wait might be.



Also, if you did receive it, how is it?
Click to expand...



I never received anything, not even an acknowledgement:mad:
 
I received mine on Monday...unfortunately, I haven't been able to use it because IT HASN"T STOPPED FREAKIN' RAINING!!! It feels very nice..very soft and plush...can't wait to use it.
 
Before you make any more rude and....



quote:

--------------------------------------------------------------------------------

Originally posted by SamIam

I never received it either. Never even got any sort of acknowledgement.



Sounds fishy.

--------------------------------------------------------------------------------



... unfounded statements about someone you have never dealt with please read.



http://www.autopia.org/forums/showt...&threadid=26539



When you move into a new neighborhood, get to know your neighbors before you criticize them.





GEEZ. Let's see, per an earlier post, people seem to be unable to get ahold of the vendor. Vendor promises an email acknowledgement to potential clients that he has received their request, but no one seems to have received said email acknowledgement. Lots of people don't seem to have received their towels or gotten an email telling them when to expect them.........that doesn't sound questionable? Didn't know "Sounds fishy" was a that strong of a statement.



I agree that Ian has made a wonderful offer, that's why I decided to take him up on the offer. I am sure that Ian is a great guy. When I get the towel, I will be happy to tell everyone what a great product it is and the publicly thank Ian for his gracious gift. Who knows, I may even act just the way Ian hopes I will and purchase a bunch of his towels!



But wow, Z man, why the attitude? Are you Ian's on-line champion? As I see by your post, you seem to make a habit of protecting Ian's service record. How bout a simple, "Hey guys, I've gotten my towel, it's great, yours is on the way." Or a, "Hey guys, distribution problem, everything is a week behind. It's coming." Or maybe even give Ian a chance to check in and do a little PR.



Zman, your horse is high. Get off it.
 
Did you even bother to look at the previous posts on the subject? I don't think blkZ was out of line at all. Did you try to PM them? Did you go to the Autofiber forum?
 
In yet another thread, blkZ28Conv presents the voice of reason. :up Ian did post an explanation for the delay.



I'm sure with the attitudes expressed by some here, a vendor will have second thoughts before making such an offer again.



IT'S A FREE TOWEL...No postage...No SASE...FREE.
 
This reminds me of a, "He's doing a favor for you, so you better love him or else..." thread. Yes, we should be gracious for Ian's offer (thank you, Ian!), but it's not an excuse. If someone gives me a freebie, I'll still be honest and to-the-point. Seems like SamIam isn't easily bought over with a free towel.



What amazes me are some newbies posting rave reviews on vendors just because, "CarWax is a great, professional company to deal with! John Doe of CarWax gave me XYZ Wax, SHT Cleaner Wax, OIL Tire Dressing, and PITA Quick Detailer! What great customer service!" Freebies do not necessitate for good customer service IMO.
 
BW- agreed.... and rather funny names of the freebie products. Only thing was I think you meant "SH*T Cleaner Wax" ;) :rofl:
 
Geez oh Pete.



All I said was "Sounds fishy." I didn't call anyone a lying scoundrel or question their parentage. Have you never heard the saying "If something sounds too good to be true, it probably is."? Well - Free towel offer, no feedback. Sounds fishy.



Well Scott, where would this Autofiber forum be located? Are you an active participant? No, because from what I saw, no one is.



Autofiber has not exactly been burning up the line as a topic of discussion, I would not call the status of this offer mainstream knowledge.



Mr Clean, Zman may be the voice of reason, but Ian only posted his reason for missing his committment after he was left a couple of messages wondering where he had disappeard to. I didn't see anyone crucifying Ian, yet Zman jumped in to cover for him, and you followed up, extolling him as the "voice of reason". Is it getting habit forming patting him on the back?



As for Mr Clean's little dig about vendors running in horror after my callous treatment of Autofiber,sorry, (sarcasm on) I didn't understand I had such awesome power. I certainly hope I haven't ruined it for everyone else. (sarcasm off)



Get real. Ian sounds like a savvy business man. He expects everyone to fall in love with his product and order oodles of towels from him. He believes if he gives you 1 towel, you will buy 5 more. I am fairly certain that my 2 word statement isn't going to drive him or anyone else away from making special offers that they think are going to drive revenue. Now, if he sends these towels out and everyone decides they only like them if they're free, then he will think long and hard before doing it again.



Again, I understand the towels are free. I thank Ian for making such a generous offer. But let's be frank, Ian is doing this to capture our business. I understand and appreciate that. Do you? This is a business transaction. This is his perfect chance to win business away from Pakshak by demonstrating his excellent products and world class service committment. Are you telling me that if Raney wasn't going to fulfill a committment he made to you, he wouldn't contact you directly? That's not what everyone here seems to be saying. I order stuff from Poorboy, and Steve ALWAYS has emailed me directly to let me know where my order stands. I don't care if it's going to be late because of problems, just set the correct expectation and tell me. Apparently I was not the only one who didn't know about the status of the orders.



I left my address and email. If I were trying to capture customers via a program like this, I would make darn sure each prospect was contacted via private message here at Autopia or email so they would know I haven't forgotten about them and that I value the opportunity to win their business. I'm in hi tech sales and I'm telling you, it doesn't matter what the cost of a product or service is, if you don't follow up with the prospect, then you will not capture their business.



Again, I will be happy to extol the virtues of Autofiber's product if I get the towel and it is as good as others have said today. If I like them, I may just buy some.



I will say right now "IAN, THANK YOU FOR BECOMING AN AUTOPIA SPONSOR & OFFERING ME A FREE TOWEL."



Now go ahead, I'm sure someone else wants to tell me what an ingrate boorish pig I am.
 
Scott P said:
Did you even bother to look at the previous posts on the subject? I don't think blkZ was out of line at all. Did you try to PM them? Did you go to the Autofiber forum?
Click to expand...



My experience is that Ian has been quite slow in responding to e-mail and PMs. When he did contact me he was quite helpful, tracked my order down and told me when it should arrive.



I ordered some of his towels and MF applicators before the free offer was made and while I haven't recieved the freebie yet I did recieve my order when Ian said it would arrive. IMO these towels are absolutely F A B U L O U S!! They are so plush and soft and the applicators are so awsome I no longer use anything else to apply Klasse or Zaino.



My take on it is that Ian is very, very busy at the moment but when he responds he is very helpful and his products are among the best available.



I'll be ordering more.
 
This will be my first towel so I am very excited. I could car less if it took two months, I really dont like spending my hard earned money on something and then be dissapointed. This will be worth the wait.





Thanks Again.







:wavey
 
Wow,



I just found this post. You all make some good points.



First of all I am sorry that I didn't get all of the towels out right away. Most have been sent out, so those of you who haven't recieved them will soon (Canadian ones havent gone out yet because I still have to fill out customs forms).



I totally regret not sending out confirmation emails (a task that would have taken quite some time, since I got about 400 requests), but I honestly did not think that they would take this long to get out (I thought the towel itself would be the confirmation).



There are a few reasons why this delay happened, some were out of my control, and some were just my fault (lack of planning and silly errors). Here is the full explanation. First of all, I made the mistake of not creating a web form for people to enter their information. Having the shipping addresses arrive via multiple formats, email and PM, made it difficut, and very time consuming to create the shipping labels. Second, one of our computers crashed, and we lost many of the unprinted lables, so we had to redo the arduous task of creating the shipping labels. I also spent a lot of time trying to get the damn computer fixed, to say the least. Then, once a lot of the towels were packed I noticed a few errors in the letter that comes with the towel. So we had to repackage a bunch of the towels with new letters.



I understand the importance of customer service, and strive in every way possible to have good service and make improvements. I realize that the delay in the shipment has not portrayed a GREAT image (as I would like) of my customer service. It is a bummer for both me and you, you have to wait too long for your sample towel, and I have made it seem like I lag on shipping out orders (which I don't, I always get my orders out on time).



I am not one for excuses, so I am sorry and take full responsability for the delay. But I believe that you all will love these towels, and hopefully what SamIAm said "He expects everyone to fall in love with his product and order oodles of towels from him. He believes if he gives you 1 towel, you will buy 5 more." will be true!!



Hope you all understand.



Ian :xyxthumbs
 
SamIam said:
Before you make any more rude and....



quote:

--------------------------------------------------------------------------------

Originally posted by SamIam

I never received it either. Never even got any sort of acknowledgement.



Sounds fishy.

--------------------------------------------------------------------------------



... unfounded statements about someone you have never dealt with please read.



http://www.autopia.org/forums/showt...&threadid=26539



When you move into a new neighborhood, get to know your neighbors before you criticize them.





GEEZ. Let's see, per an earlier post, people seem to be unable to get ahold of the vendor. Vendor promises an email acknowledgement to potential clients that he has received their request, but no one seems to have received said email acknowledgement. Lots of people don't seem to have received their towels or gotten an email telling them when to expect them.........that doesn't sound questionable? Didn't know "Sounds fishy" was a that strong of a statement.



I agree that Ian has made a wonderful offer, that's why I decided to take him up on the offer. I am sure that Ian is a great guy. When I get the towel, I will be happy to tell everyone what a great product it is and the publicly thank Ian for his gracious gift. Who knows, I may even act just the way Ian hopes I will and purchase a bunch of his towels!



But wow, Z man, why the attitude? Are you Ian's on-line champion? As I see by your post, you seem to make a habit of protecting Ian's service record. How bout a simple, "Hey guys, I've gotten my towel, it's great, yours is on the way." Or a, "Hey guys, distribution problem, everything is a week behind. It's coming." Or maybe even give Ian a chance to check in and do a little PR.



Zman, your horse is high. Get off it.
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Sam,

Maybe your statement about this free towel situation was the straw that destroyed my back ( tolerance) of "off-the-wall" statements that have been posted over the last 6 months.

When I first came to Autopia there was a sense of joy about detailing and trying new products. People posted their opinions about their trials and experiences. Other's responsed with their experiences with the same product - Pro or Con and we discussed this product. Very little personal shots, vendor slamming, conspiracy theories, etc.

Presently it seems that if someone post their review about a product the treads tend to lead to - "Well this product did not work for me, it S*@ks." Not -"Well XYX did not work for me. Any suggests why?" Then the next post will state that there is a conspiracy to get people to buy something by having a few people raze about a product. So on and so on.

Too too much negativity exist now. The hobby aspects seems to be leaving and the quick formula to the ultimate shine seems to be the reason some are here.

Sam I would not have responded to your statement if you were more PC about not yet receiving the FREE towel. Something like: I am quite disappointed about not receiving the towel yet. I am really looking forward to see if it anything special. Has anyone heard anything about this Free offer?" :nixweiss



The underlying reasons for any free offer is to drum up business. Not a new tactic. Ever buy a car/truck without a test drive? A stereo without listening? A TV without watching? Shoes without trying them on? Nothing new or subliminal here with the free towel offer.



If Ian stated that he would acknowledge via e-mail the receipt and shipping of the Free towel and he failed to do so. Bad on him.

Nevertheless, like you I sent him my request for the FREE sample and wait patiently for it. I have not lost any sleep, excitement, or trust in Ian because it has not arrived yet. No big deal on my end. If the towel is that great, it just extends the turn-around time for Ian getting my next MF order. If it never arrives well there are other sources.

What boggles my mind is that anyone would think that a sponsor would purposely create a bad image. What logical purpose would Ian have for doing this? Common sense tells me that your "fishy" situation is just not credible or logical. That is why I responded.



I will step down from my soapbox but I will not stop striving ( riding a high horse ( personally and professionally)) to be the best I can be , expect less from people who work for me or my friends who associate with me. :wavey
 
blkZ28Conv said:


Presently it seems that if someone post their review about a product the treads tend to lead to - "Well this product did not work for me, it S*@ks." Not -"Well XYX did not work for me. Any suggests why?" Then the next post will state that there is a conspiracy to get people to buy something by having a few people raze about a product. So on and so on.

Too too much negativity exist now. The hobby aspects seems to be leaving and the quick formula to the ultimate shine seems to be the reason some are here.
Click to expand...



Off Topic Rant Beginning (couldn't find the Off Topic Smilie)



This statement sums up my feelings as well. I guess it comes as more people come to the forum looking for answers, the chances of getting trolls and people out to 'stir things up' increase. I really respect the work that the Mods do here in keeping threads clean and more or less free from flaming. Some of the other forums I’ve seen are totally out of control with open attacks on other members and waste of space threads.



Unfortunately, people that like a product will sometimes take offense when it is slammed. Everyone has differing opinions, but when things go too far, things get ugly quick. I like Clearkote, and defend it when it gets trashed. Because of that, I almost feel that I need a disclaimer proclaiming that Everett is not compensating me for my comments. Does my defense of the product add fuel to the fire? Of course it does. But, I’d hate to see someone turned away from what I see as an excellent product because some people don’t like it or hold grudges against those who do.



A lot of people want quick answers and come to the internet as a source for those answers. A search turns up this forum, so someone signs up and posts a question that regular users have seen 100 times. When told to do a search, they take offense since they wanted the answer quickly and easily (the attraction of the internet). David has done a very good job of posting help topics and other links for people looking for answers. But, a lot of people would rather post a question and get a personal answer rather than read several articles.



Anyone have a ladder? This soapbox is quite high…
 
I must admit..I've found it really amazing that a forum of people can get so worked up over car care products. I mean this forum is for gathering and dispersing information! I try things after reading what others have used and recommended, but I have never felt the need to get hostile about polish....or MF towels. I think that in any situation, there will always be that one or two people who will just feel antagonized...about anything. I read everything with a "box of salt"..and try to NOT immediately respond to those who seem to have a chip on their shoulder. This is supposed to be FUN.:xyxthumbs
 
When all is said and done, the "Sounds Fishy" bit, did get another response, to an unresolved issue. There are various forms of motivation.
 
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