Not to defend the "work" that all are throwing down on, however there is a total "missing" of why such takes place.
Most here have not a "clue" of how a new car or used car dealership works, what management people are in place, how those who are management are under the "gun" of the daily operating control for each day, how penny's are dollars to these people.
They hire minmum wage employees and pound their butts everyday to "get the iron out the door and on the lot!".
These who are hired are also fired, daily, if they don't meet the "dollar figure per vehicle", if they butt heads with the "manager" of the new car or used car department, you know "the suits"!
Don't knock those who do the work, and yes, most don't have a clue of what most here know, but they "need a paycheck", no matter how small, so they do what they are told to do, to get the check.
Think about this before you say things about the person doing the job.
Instead, consider the business side of this and that the "suit" is who you should be addressing your opinions towards.
Grumpy