Be careful with the UDM Ultimate Detailing Machine

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WilliamHBonney said:
This is why
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As suggested above, you are always free not to read threads and posts that are not to your liking. We will miss your valuable contribution :sadwavey:
 
Personal attack removed. This is what Pat was referring to. Gripe about products all you like, but start with the name calling, and there will be consequences. -- Tort (mod)
 
For those that are so concerned with the safety of the UDM. Why don't you just return your unit for a refund and go back to the standard PC. I could understand if the issues are being ignored. However, David B has stated that a fix is in the works and will be forwarded to those that purchased the machine.



I think we should all take a look at this thread. Folks should reread the forum rules regarding personal attacks on other members. Its a very quick way to find yourself in "bannville".
 
Alright guys.... take it to PMs. This thread shouldn't become something personal between members. There is more than enough room on this board for multiple opinions. :bigups
 
As a tester of this machine I feel I should respond to this thread. Another tester mentioned that he had some switch issues and I countered that my switch was rather stiff. It has become a little looser but I have only accidentally turned it on once or twice. I did the same with the PC when I first started using it.



While I don't have any instructions, do they mention unplugging the machine to change the BP? I'm pretty sure that every other tool that I have of the type mentions unplugging it before taking on such an action.



Thanks for those that felt the need to call into question the character of the testers. It makes me feel a lot better about doing so now. :(
 
SpoiledMan said:
While I don't have any instructions, do they mention unplugging the machine to change the BP? I'm pretty sure that every other tool that I have of the type mentions unplugging it before taking on such an action.
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While you are absolutely correct that every power tool manufacturer puts all possible warnings, including very probably that one, in their user guides, and that it is a fact I did not read the "manual that comes with UDM" so I can not say was such warning in there or not at time of my purchase, that still does not give "get out of the responsibility free" card in the real world.



Also, please notice that majority of objections in this thread does not revolve around whether power is too easy to engage or not, but around what has been done after realizing that to protect consumers that already have units in their hands and are not following Autopia. Never mind that we did not hear single "We are sorry" at least.



And yes, I agree with you we can not "point" at testers as we do not know anything about how testing was conducted, who was testing, what was the feedback, and what was done with that feedback. Therefore one can not make that assumption.
 
Pats300zx said:
For those that are so concerned with the safety of the UDM. Why don't you just return your unit for a refund and go back to the standard PC.



...



I think we should all take a look at this thread. Folks should reread the forum rules regarding personal attacks on other members. Its a very quick way to find yourself in "bannville".
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I hope it is not bannable offense to point out that trying to silence constructive criticism when it is unpleasant to hear is nothing new in this world but it is never the right thing to do. If you are concerned about safety of others (and I hope you are) energy spent on that comment that is 180 from constructive would be better off channeled into something actually constructive, like helping David prepare and send consumer alerts if he and others on his team are too overwhelmed.



Also, I hope it is not a bannable offense to point out some of those preferring things silent might have reason to be loyally biased even when that would not be the right thing to do on the big scale of things.



Last but not least, where is David? We did hear input from few people closely associated with Autopia (whether it was good or not so good is obviously subject of huge discussion) but not a single word from the man himself so far (as I am typing this).
 
I was using my UDM yesterday & that switch issue was driving me crazy, I must have turned it on by accident 10 times.



It also irritates me that my Edge pad system vibrates like crazy with it, I finally went back to using my 7424 as someone borrowed my new Festool for a few days.....



~John
 
David doesn't have the time to be constantly present on the forums. I am sure he is aware of this discussion on some level and will respond to concerns when he has the opportunity. This machine is his baby and I know he is very interested and welcoming to feedback regarding it. His absense should not be taken as a sign of apathy to the issues at hand. Quite the opposite. When I rasied the issue of the power switch he went out the very next day and started experimenting with ways to improve on it.
 
I would hope that everyone who uses the UDM, PC or rotary would have enough common sense to unplug it when changing backing plates.
 
The whole reason why this has escalated to this level is what ZoranC said "Also, please notice that majority of objections in this thread does not revolve around whether power is too easy to engage or not, but around what has been done after realizing that to protect consumers that already have units in their hands and are not following Autopia"............

.................

Ample time has be given for the makers of the UDM to respond to the switch issue. They have admitted the problem. Again does it take someone losing there eye sight or breaking a finger? No one has been notified of the problem!!!!!! Hey I love the UDM!!! Just fix the switch!!! Regards to all especially the few who have stood up and said something was wrong with this picture here. Zoom-Zoom





Jngrbrdman said:
David doesn't have the time to be constantly present on the forums. I am sure he is aware of this discussion on some level and will respond to concerns when he has the opportunity. This machine is his baby and I know he is very interested and welcoming to feedback regarding it. His absense should not be taken as a sign of apathy to the issues at hand. Quite the opposite. When I rasied the issue of the power switch he went out the very next day and started experimenting with ways to improve on it.
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Jngrbrdman said:
David doesn't have the time to be constantly present on the forums. I am sure he is aware of this discussion on some level and will respond to concerns when he has the opportunity. This machine is his baby and I know he is very interested and welcoming to feedback regarding it. His absense should not be taken as a sign of apathy to the issues at hand. Quite the opposite. When I rasied the issue of the power switch he went out the very next day and started experimenting with ways to improve on it.
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True. However lack of consumer alert to all owners and lack of courtesy appology to those that got polish in the eye, whack on the finger, whatever, does send mixed message, doesn't it?
 
wannafbody said:
I would hope that everyone who uses the UDM, PC or rotary would have enough common sense to unplug it when changing backing plates.
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It would be great if we all lived in ideal world where everybody always does exactly what they should. One should disconnect tool when changing backing plate.



However, how many of seasoned professionals and enthusiasts here percentage wise disconnect PC (please notice I said PC, not UDM) every single time all the time when changing backing plate? Please raise your hands.



How many disconnect tool when putting polish on the pad every single time all the time, like they should based on that same logic? Please raise your hands.



How many disconnect tool when putting pad on backing plate every single time all the time, like they should based on that same logic? Please raise your hands.



I am sure you should be able to see the point. If you want to see it, that is. In the meantime do you personally practice all of the above? If you are not you should. It is enough of a common sense to do it.
 
Jngrbrdman said:
Way to take offense when none was intended.
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No matter how nice you are when you call somebody fat and ugly, you still called them fat and ugly.



I'm done with this thread.
 
SpoiledMan said:
No matter how nice you are when you call somebody fat and ugly, you still called them fat and ugly.



I'm done with this thread.
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Chris, please correct me if I am wrong, and please do not think I am justifying his gross jump to assumption and generalization, but I do not think he was referring to group you were in. You were not a beta tester, if I understand and recollect things correctly, you won UDM and only obligation you had was to write review later, that was all, so I do not see how you could have thought he was speaking to you. :nixweiss
 
ZoranC said:
Chris, please correct me if I am wrong, and please do not think I am justifying his gross jump to assumption and generalization, but I do not think he was referring to group you were in. You were not a beta tester, if I understand and recollect things correctly, you won UDM and only obligation you had was to write review later, that was all, so I do not see how you could have thought he was speaking to you. :nixweiss
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Zoran, after rereading the posts that I considered offending I *think* you're right. I'll take my slice of humble pie and move on. Sorry for sticking my nose in. Carry on......:o
 
SpoiledMan said:
I'll take my slice of humble pie and move on. Sorry for sticking my nose in. Carry on......:o
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Just please do not misunderstand what I said. It was not meant to say anything negative nor to result in no input from you. Every solid point from any direction is always good thing to have, that is what mature discussion should be about. So please do not hessitate to say what is on your mind just because of it.
 
I can't honestly say that I ever thought about unplugging the PC when changing pads. It just never occured to me that the power switch might come on. If it did then I really couldn't imagine any life threatening results. Now, I unplug the table saw before I change the blade, but I see the danger there and have heard the stories... I haven't ever heard about someone changing a pad on their PC and getting an eye full of polish. I have heard this with the UDM, so I will definitely be unplugging it before I change any pads or backing plates. I guess I've always put 'risk' and 'danger' into different categories. With the PC you risk having it turn on and spray you. With the UDM there is the definite danger of that happening. It goes beyond risk and into high probability.
 
How to set your ignore list:



At the top of the page, click on the "Quick Links" link, then select "User Control Panel" from the dropdown list. Once the control panel appears, look near the bottom of the left-hand column for "Buddy / Ignore Lists".



It should be straightforward from there.



Tort



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