WTH is up with tire shops as of late?

WTH? REALLY :wall latest update: I called friday to see what is up. He said can you bring it up???? Uhhhh....yea. Got there and he said i forgot about the appt. sorry. Calls the wheel guy and i leave it all day friday. Passed on the rental. Had the escape since the gf was not working friday and i had a hectic morning, had to get going. So i go up this morning to pick it up. Had to take the gf to work. Done? NO. The wheel guy never showed up friday. :bonk: He said he was mad about and apoloigzed. Blank stare on my face for sure. Then he tells me i will try to get a hold of him monday OR look into a set of reconditioned wheels for you. I did not want to freak the **** out, so i kept my cool. I have know george, the manager for years. I dont want to call BS on this or call him a out right liar, but were you hoping i would go away? Guess i will see if this has any closure? If not i will not hesitate to call corprate and explain the whole ordeal to them. ALL THIS CRAP FROM A SIMPLE TIRE CHANGE. No you did not trash them, but admited after looking at them they were indeed scuffed/scratched from the tire change. Guess i would have had better luck if i went to monroe or another local place.
 
Tell them the extra time you had because they "forgot" about the repair left you more time to think about it - and you reconsidered.

Tell them you want 4 new wheels. The wheel refinish will be spray paint if they are not dismounting the wheels and it will not be nearly as durable.

A year from now they won't look "good" and it will be your problem.


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Swanicyouth said:
Tell them the extra time you had because they "forgot" about the repair left you more time to think about it - and you reconsidered.

Tell them you want 4 new wheels. The wheel refinish will be spray paint if they are not dismounting the wheels and it will not be nearly as durable.

A year from now they won't look "good" and it will be your problem.

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I agree 100%. After all of this I would be calling corporate direct. You have gone above and beyond to get this resolved.
 
This ends this morning. I done with you and your BS. Going to call shortly and give them a few options that will be done or taken care of today, or i will do what i have to do by calling corprate and looking into disputing the charge on the cc card.

Made the call and made myself clear. He said if i cant contact him today, i will be ordering you wheels by the end of the day. ALRIGHT. Told him i am done with this today!
 
UPDATE: Did a follow up call this morning. "I ordered them tuesday like i told you i would. I will call you when they are in". End of call. I thought you can drop your attitude at the door bud. I will make it a point to check over the wheels before they mount them.
 
Well it's been over a week since he ordered the wheels. (I wonder). So he is getting a call monday. If he has any excuses i am turining this over to corprate monday and i will also contest the charge on the credit card. SO DONE WITH THIS!
 
P A DETAILER- Well, with any luck it really is a matter of his supplier and he's still planning/trying to do right by you.
 
Sort of a ironic thread....I purchased as set of tires from Tire Discounters.....get home and noticed one tire was a different style of a tire...but same brand....pays to be a detailer...lol....eye for the smallest of things....good news is that they did apologize and made it right
 
:rofl :passout: Well, got a call this am. (I did not call yesterday. Our land line was down and i did not want to do this over a cell. Its back to working today?) He got them in friday. Called yesterday, but of course to my dead phone. Got the wrong wheels in. The X and S trim wheels are different than the pro 4x wheels. He admitted it was his fault. (I thought this might happen) The right ones might be here by friday. Well at least it appears they are doing the right thing. What a comedy of errors. LOL.
 
PA DETAILER- I almost feel sorry for him, his life must be pretty tough what with all those mistakes. I somehow doubt that your wheels are the only area in which he errs.
 
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