detaildoc said:
Wow, only one vote for Properautocare. I have never shopped with them before, but is there something I should know about them? Maybe I should have put ADS instead of Properautocare in the poll.
I have ordered from Properautocare and never had a problem.
I had a recent order with ADS, and I must say that this may have been the best experience/customer service I have ever seen from any vendor! Absolutely lightning fast shipment of my order (literally within a few hours of placing the order). :up
I also received a very quick email from Rick after submitting the order, asking how I was able to get a spurring tool in my cart, as they were out of stock and he thought they had fixed all links to it. I paid via Paypal, so the payment had already gone through, so he asked if there was anything else I wanted to substitute, or a refund. I asked about a couple of extra pads, and he gladly threw them in even though the total price was several dollars more than the spurring tool.
I still can't get over how fast the order was sent out, and how quickly I received it. ADS is near the top of my list based on this experience.
I still shop Autogeek a lot, simply because they have such a great variety.
Patrick at ExcelDetail provides excellent service as well, but doesn't carry a huge range of items.
I know PakShak receives a lot of rave reviews, but I am not all that impressed. The last order I placed (a few weeks ago) with them was early on a Monday morning (it would have been around 5 or 6 a.m. Hawaii time), but my order did not go out until Thursday of that week. I even sent an email on Wednesday asking for the status of the order, and I was given an apology for the delay and told it would go out that day, but it didn't go out until the next day. They do have a good selection, but that only goes so far.
