Ultima Paint Guard Plus

[ptim]

I bought a 4 oz bottle, I used about 20% of it, the spray nozzle broke, now it doesn't mist. Has anyone else had this problem. Seems kinda ridiculous to pay $35.00 for something, that's not working properly.

 

[gtpaul]

replace it with another nozzle?

 

[ptim]

replace it with another nozzle?

That is the problem, it has a very fine mist nozzle.

 

[rwisejr]

Send Lynn an email they will take care of it .Customer service is top notch

 

[Legacy]

Send Lynn an email they will take care of it .Customer service is top notch

Had the same problem and Lynn sent out 2 extra nozzles within a few days. I'm almost done with the 4oz. bottle and the replacement nozzle works fine.

 

[Legacy]

BTW Ptim, how did you like the UPGP?

 

[ptim]

BTW Ptim, how did you like the UPGP?

I really like it, that's why I'm concerned for the bottle.

 

[ptim]

Send Lynn an email they will take care of it .Customer service is top notch

Is this on the Ultima site, I couldn't find anywhere to send a email, only snail mail or by phone.

 

[Legacy]

Is this on the Ultima site, I couldn't find anywhere to send a email, only snail mail or by phone.

Why not call?

 

[ptim]

Why not call?

Closed, I will call them tomorrow. Thanks:bigups

 

[Eisen Hulk]

Agreed about calling/emailing Lynn. She provides EXCELLENT customer service.

 

[ptim]

I called Ultima yesterday and left a message, I received a call from Lynn in the evening, they are sending me out another sprayer for my UPGP.