TECHNICAL vs BUSINESS

B

buda

New member
Someone asked why detailers focus on the technical aspects of detailing vs the business side.



The simple answer is that they are "Technicians" more than they are "Businessmen/women."



Check out the number of threads in each of these two areas:



Professional Detailing General Discussion - 5,549 threads



Detailing Business Management & Marketing - 730 threads



Just an interesting point of reference.



Regards

Bud Abraham
 
I'm not sure about everyone else but when I need info about business management and marketing, I will go to a site dedicated to the subject, or contact my attorney or accountant or someone else who can help me. Ocassionally if I want another detailer's input, I will post here. Maybe alot of others do the same. Just a thought.
 
Bud, a straight comparison like that is kind of misleading. Not all threads in the Pro General section are non-business related. On top of that, not all are Pro (business owner) threads either.
 
ExplicitDetails said:
I'm not sure about everyone else but when I need info about business management and marketing, I will go to a site dedicated to the subject, or contact my attorney or accountant or someone else who can help me. Ocassionally if I want another detailer's input, I will post here. Maybe alot of others do the same. Just a thought.
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Excellent point, as well a businessman should do, is find business information from a variety of professional and specific sources.



That said, there are a number of excellent posts on "how other detailers" market their business; hire people, etc which you cannot get from an advertising agency; lawyer or accountant.



As well, there are good posts on small items relating to good business practices, that many on the detail forums do not even view which, to me reflects they are not interested.



As a person who has been in this business before you were born I can tell you that some of the best advise you will ever get is from another successful person in your own industry.



I marvel at how car wash operators network with each other to gain new knowledge and business practices.



Just yesterday my good friend who owns 16 car washes was telling me that he was called by another very successful operator who wanted him and two other owners of very successful car wash chains in the US, to go to SoCal to see a couple of new car washes built by new-bees to see what they were doing that was new and different.



This is a very common occurence in business that successful businessmen network with other successful businessmen in their industry to learn.



That is what the 20 Groups among auto dealers is all about. Groups of 20 dealers from different parts of the country are brought together by a neutral party who organizes them into quarterly think sessions, sharing of their best practices, etc. etc.



This is what this industry needs and this is what the INTERNATIONAL DETAILING ASSOCIATION is attempting to do, bring detailers from all over the country together to exchange both technical and business ideas.



The forums do a good job, to a degree with technical information, but then you really do not know if the person giving the information is really qualified to offer that information or not.



However, the business side of the business is sorely neglected here on the forums.



Just a thought



Bud A
 
Technical businesses cannot be successful without knowledge of the technical part of said industry. Detailing is one of those industries. Tunnel washes are not.



While the customer service in the medical industry is often horrible, I don't think I would choose a doctor who's focus is business rather than medicine.



Auto mechanics, contractors, electricians, plumbers, etc. are all industries not known for their professionalism or management skills. But just because a company spends a ton on advertising and creating a "professional image" does not make them great in their field.



The larger a company gets, the more quality and service suffers. Since detailing is, by definition, focused on the small details, it may be the choice of many detailers to remain at a level that does not compromise the quality.
 
buda said:
Someone asked why detailers focus on the technical aspects of detailing vs the business side.



The simple answer is that they are "Technicians" more than they are "Businessmen/women."



Check out the number of threads in each of these two areas:



Professional Detailing General Discussion - 5,549 threads



Detailing Business Management & Marketing - 730 threads



Just an interesting point of reference.



Regards

Bud Abraham
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It would be an interesting point of reference.... if everyone on this forum was a professional detailer. There are tons of enthusiasts and do-it-yourself types on this site as well.



I don't get it, Bud; why do you feel the need to keep poking the beehive with a stick? Haven't you gotten stung enough times by now?



WAS said:
Bud, a straight comparison like that is kind of misleading. Not all threads in the Pro General section are non-business related. On top of that, not all are Pro (business owner) threads either.
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:werd:



buda said:
This is what this industry needs and this is what the INTERNATIONAL DETAILING ASSOCIATION is attempting to do, bring detailers from all over the country together to exchange both technical and business ideas.
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This again? :yawn:



The forums do a good job, to a degree with technical information, but then you really do not know if the person giving the information is really qualified to offer that information or not.
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Maybe they should post a picture of the "certificate of completion" they get when they pay to complete your training program as proof of their qualification? :nervous:



Mush-Mouth said:
I think it was a real shame how the IDA tried to sponsor this and other forums and their attempts FAILED at bringing people together . You never hear a peep from any IDA members or association so-called management anywhere. It's like all of their 200++ members are scared or "not qualified" to discuss this information posted here. Probably hard at work trying to afford to pay their membership due$. It does nothing but prove how disconnected they are from growing their image and membership. As well as the industry in general. This forum does more for the industry then anyone. Especially the IDA.
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Yeah, based on the stories I've heard about the IDA and their "forum sponsorships" I can honestly say they've shown what kind of joke they really are. I posted on another forum being critical of their "fax it in when you've completed it" certification tests (a certification not administered in a proctored setting = any idiot can google the answers) and they've yet to respond.



Nth Degree said:
Technical businesses cannot be successful without knowledge of the technical part of said industry. Detailing is one of those industries. Tunnel washes are not.



While the customer service in the medical industry is often horrible, I don't think I would choose a doctor who's focus is business rather than medicine.



Auto mechanics, contractors, electricians, plumbers, etc. are all industries not known for their professionalism or management skills. But just because a company spends a ton on advertising and creating a "professional image" does not make them great in their field.



The larger a company gets, the more quality and service suffers. Since detailing is, by definition, focused on the small details, it may be the choice of many detailers to remain at a level that does not compromise the quality.
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I think there's a lot to be said for the business management and marketing side of the detail industry, but as you say the technical side is equally as important if the goal is to offer the best possible service to the customer.
 
Shiny Lil Detailer



Was responding to a post, which by the way, was not by you.



If you are offended by my posts ignore them. Why do you feel you have to challenge everything I post?



If I did not like me as much as you seem to, I would certainly ignore what I have to post that is quite simple.



Regards
 
buda said:
If you are offended by my posts ignore them.
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I'm not offended by your posts (most of the time). I'm just bothered that for someone who claims to be dedicated to helping this industry, you're constantly saying things that are discouraging and counterproductive about the people who are a part of the industry.



Why do you feel you have to challenge everything I post?
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I don't challenge everything you post; I only challenge the things you post that are counterproductive. You've posted essentially this same exact thread multiple times, always to a negative reception from multiple people. At what point are you going to finally realize you're not helping anyone by posting it over and over again? Instead of focusing on how you think professional detailers suck at business, how about sticking to posting things that actually make people want to be better business people?



If I did not like me as much as you seem to, I would certainly ignore what I have to post that is quite simple.



Regards
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Frankly I think you have a lot of great insight you could be offering people here but with the bedside manner of a porcupine, you're not making the useful information you sometimes post very accessible to people.
 
shiny lil detlr said:
i'm not offended by your posts (most of the time). I'm just bothered that for someone who claims to be dedicated to helping this industry, you're constantly saying things that are discouraging and counterproductive about the people who are a part of the industry.



Thank you for posts but i think if you have a problem with what i post you ought to contact me directly by phone on my nickle instead of making public posts about "what you" don't like about my posts.



If others were as bothered by my posts i am sure they would let me know.



Keep the forum focused on detailing and the detailing business. My posts related to some technical aspects of detailing and some business aspects. If you do not agree that is your perogative.



It is clear that i just "piss you off" with my posts and you have to publicly let me know. Better to do that privately.



A great many technical posts are made on this forum about chemicals that are technically inaccurate from a chemical point of view but i do not attack every inaccuracy that is posted.



And you should do the same with my posts. No one really cares what you think of me or of what i post.



If all of you who think it is your job to monitor the forum would eliminate your posts it would be a much better forum.



When i post, as i have repeatedly said, "take what you like and leave the rest."



bud abraham





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i don't challenge everything you post; i only challenge the things you post that are counterproductive. You've posted essentially this same exact thread multiple times, always to a negative reception from multiple people. At what point are you going to finally realize you're not helping anyone by posting it over and over again? Instead of focusing on how you think professional detailers suck at business, how about sticking to posting things that actually make people want to be better business people?







Frankly i think you have a lot of great insight you could be offering people here but with the bedside manner of a porcupine, you're not making the useful information you sometimes post very accessible to people.
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xxxxxxxxxxxxxxxxx
 
Shiny Lil Detlr said:
I'm not offended by your posts (most of the time). I'm just bothered that for someone who claims to be dedicated to helping this industry, you're constantly saying things that are discouraging and counterproductive about the people who are a part of the industry.







I don't challenge everything you post; I only challenge the things you post that are counterproductive. You've posted essentially this same exact thread multiple times, always to a negative reception from multiple people. At what point are you going to finally realize you're not helping anyone by posting it over and over again? Instead of focusing on how you think professional detailers suck at business, how about sticking to posting things that actually make people want to be better business people?







Frankly I think you have a lot of great insight you could be offering people here but with the bedside manner of a porcupine, you're not making the useful information you sometimes post very accessible to people.
Click to expand...



:clap2::rockon1::bolt
 
Shiny Lil Detlr said:
I'm not offended by your posts (most of the time). I'm just bothered that for someone who claims to be dedicated to helping this industry, you're constantly saying things that are discouraging and counterproductive about the people who are a part of the industry.
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The word is capitalism....He is selling something.
 
buda said:
However, the business side of the business is sorely neglected here on the forums.

Just a thought

Bud A
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how about a thought to improve that "sorely neglected" with some post of your successful own experience , than just point things out.... and after that let people to decide what`s good for them.



to me all i need is a 1 good post in Business Management & Marketing and i bet it is at least one in the 730 listed.

Cosmin
 
Hell no man...thats why EVERYONE, even those who pretended to like his posts didnt believe in his crap!



About time!



Tunnel wash is good for one thing....washing a filthy car FAST before a TRUE paint correction! END of story!
 
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