So I go to my dealer for an oil change....

bob m

bob m

New member
As I posted in my beloved Audiworld forum...

I went to my (one of) dealer for a 15k oil change - yes I get it changed every 5k! They did the Bose trim recall also. Now before I go to the dealer for maintenance I usually wash it prior so they can see that it is a clean,well kept car - and hopeful;y treat it accordingly. Not that I don`t keep it clean otherwise because I do. No auto car washes - only hand washing using clean micro fiber cloths, water buckets, etc.I`m an admitted detailing geek. Sooooooooooooooooo, when the SA said the car was ready, he said it would be a moment because they are washing it. I said, NOOOOOOOOOOOOOOOOO, I don`t want a wash. Anyhow, it was too late as the car was washed and waiting. I was kinda ticked off and told him I hope not to see swirl marks - or worse.A quick glance did not show swirls, but I`m sure that soap took off any protective wax and such. In the scheme of things a minor bit of aggravation, but I`ll know better for the next time.
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You need to have your SA put a note in the system saying no washing. Also get some hang tags that say DO NOT WASH and put one on your rear view mirror, dash, and passenger seat to get the message across!
 
Yup, my SA and my BMW service department has the note in his files not to wash it and even hangs a special tag on the steering wheel everytime I drop it off. He even said the first time I took it in that it looked better than when they pulled it off the delivery truck and then asked what I did to it...so he knows the extent of what was done.


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When I go in for an oil change , I don`t take any chances. I put a huge note on the engine cover that says what type of oil and what capacity, and a huge big font note on the steering wheel that says don`t wash it. Never had a problem.

Forget just telling the service advisor only, or having them write it on the repair order, sometimes the tech and the wash guys don`t read that. Put the notes where the person that`s going to screw it up will read it.
 
This is a good reminder for me. I’ve got an oil change due in 2 weeks at the BMW dealer. Got to make some signs. I just coated my car and I would cry if they marred it up. I just fixed the body shops water spots and swirls from their wash job! I had to polish the windows just to remove the hard water spots.
 
Telling the service advisor has to be done, but that person isn’t the one who gets his or her hands on the car. I write “do not wash” on a piece of paper with a sharpie and tape it on the dash when mine goes in for service. It’s worked so far.
 
RMD said:
Telling the service advisor has to be done, but that person isn’t the one who gets his or her hands on the car...
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I find it best to have a very short list of employees who are allowed to touch my vehicles. At all the dealerships/shops I patronize, they understand that it`s simply non-negotiable- the people on the list can touch them (properly, and they`ve all been dialed-in by me on what that means) and nobody else can. Period. I know of at least one employee who was fired over it; that kinda surprised me, but they said that if he disobeyed that directive they couldn`t have him around because who knows what he`d do next time.
 
RMD said:
Telling the service advisor has to be done, but that person isn’t the one who gets his or her hands on the car. I write “do not wash” on a piece of paper with a sharpie and tape it on the dash when mine goes in for service. It’s worked so far.
Click to expand...

Write it in Spanish also
 
I ran the Tahoe over to my dealer to get the new Michelins mounted. While there, I mentioned that it needed
[LIST..] done too, and/but I`d bring it back when it`s clean. SA said my Accumulator-approved Tech (hey Eric, you`re great!) had an opening. We discussed the "touching of dirty paint"/etc. and...I left it there to have the work done. We`ll see how well this turns out, first time I`ve had a dirty car serviced since...gee, I dunno when.
 
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