pricing question

T

tooklean

New member
About a month ago I washed & Waxed a Fordf150 ext cab lariet Big beautiful truck which was well cared for. the gentleman called me yesterday would like to have the truck cleaned up again which is great I charged him 190.00 last time now this time around I know how he keeps the vehicle should I consider charging a bit less? He's the kind of customer that says money is no object but at the same time I'm not trying to take advantage or to be greedy just fair because I would like to keep him as a customer I thinking about charging him 20% less. Please share your views thanks.
 
I think if you charged 10% less that would be enough. He is a returning customer but like he said money is no object, and I know you will give him your best work so you deserve the money.

Greg
 
Sorry guys I posted this message on the wrong board. Can some move it over to the professional detailing board ? Thanks.
 
When I get a customer for the first time I usually charge more simply because there is more work to be done. A month later if that customer calls back I know that there are certian things that probably won't need to be done. The engine won't take as long, it probably doesn't need to be clayed, there probably aren't as many swirls as there were, etc. Therefore the price is lower because I will spend less time on it. Once you get a vehicle up to your standard then it becomes easier to maintain it at that standard.
 
Ask the customer what his expectations are, what I mean is ; why did he call? there must be something specific that caught his attention, If it was only a month or so ago , It just might be a basic maintenance call (wash & wax, vac,windows, light detail.) 2 hours $125 later and everyone's happy.
 
WTF?!?! I'm doing: Wash, vac, windows, interior and tire dressing for 30.00 + 5.00 if its larger.

I don't want to hijack your thread but, Should i be charging more?
 
Bigtony said:
Ask the customer what his expectations are, what I mean is ; why did he call? there must be something specific that caught his attention, If it was only a month or so ago , It just might be a basic maintenance call (wash & wax, vac,windows, light detail.) 2 hours $125 later and everyone's happy.
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I was thinking this my self,what needs to be done then price your work accordingly.
 
Easy fellas, Wash/ polish & Wax, interior shampooing, cleaned and treated dash/instrunent panal, degreased door jams, sprayed out bed , conditioned leather seats windows in/out tires and rims.
 
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