Orders from Clearkote website.

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standalonez

New member
Is any body else having issues with their orders from their site. I ordered a gallon of QS a couple of weeks ago and all I got was a confirmation e-mail that my order is in but my credit card has not been charged and i havent gotten the product. I e-mailed them and I got no response. Is any body else dealing with the same thing?
 
I e-mailed Everett a couple weeks ago to see how he was doing and haven't heard back. Kind of unusual since he usually gets back to me pretty quickly.



You might want to cancel the order and reorder on www.exceldetail.com or other sites that carry Clearkote products.
 
I want to cancel my order but how? I only see an e-mail address on their site. Thanx for the heads up on exceldetail.com...I dont know why i didnt see that gallon of QS before...if i had seen it i woulda def. gotten it from excel.
 
standalonez said:
I want to cancel my order but how? I only see an e-mail address on their site. Thanx for the heads up on exceldetail.com...I dont know why i didnt see that gallon of QS before...if i had seen it i woulda def. gotten it from excel.
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My understanding is that Everett wants to turn all sales over to his distributors and focus his efforts on product development and marketing through car shows.



Still, it is odd that not only you haven't heard back from him but that I haven't either. I'm going to give him a call and make sure everything is okay.
 
very nice of you Scott..



standalonez - don't let this one incident scar you.. Clearkote Products are awesome !!! once you get them :D
 
standalonez said:
Any word from him?? I just e-mailed them again last night and haven't received a response.
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Sorry, I had either a vacuum or buffer going all day. I'll try to get hold of him tomorrow.
 
I sent another e-mail and I haven't gotten a response. I don't mind ordering from another site and then have clearkote deliver and have 2 gallons of this stuff but I'm moving in 2 weeks and I don't want this delivered to the house I'm leaving. Do you think if i just give them a final e-mail saying that I want the order cancelled that they will read it before delivering??? It's been nearly 3 weeks since i made this order...this is getting frustrating.
 
standalonez said:
I sent another e-mail and I haven't gotten a response. I don't mind ordering from another site and then have clearkote deliver and have 2 gallons of this stuff but I'm moving in 2 weeks and I don't want this delivered to the house I'm leaving. Do you think if i just give them a final e-mail saying that I want the order cancelled that they will read it before delivering??? It's been nearly 3 weeks since i made this order...this is getting frustrating.
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danase.com usually has good prices.

Here is ClearKote's numbers too:

For ordering: 888-626-2727

For ordering: 918-452-2003

For questions: 918-452-2003
 
kgb said:
danase.com usually has good prices.

Here is ClearKote's numbers too:

For ordering: 888-626-2727

For ordering: 918-452-2003

For questions: 918-452-2003
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Thank You kgb! I called them and they had told me that they had been on the road and they just got back and they're starting to send out all the orders that were made.
 
standalonez said:
Thank You kgb! I called them and they had told me that they had been on the road and they just got back and they're starting to send out all the orders that were made.
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No problem! I forgot they do a lot of shows on the road and they travel all the time.
 
kgb said:
No problem! I forgot they do a lot of shows on the road and they travel all the time.
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That is why they hope to eventually turn over all internet sales over to their distributors. They must have lost the help they had doing their shipping when they are on the road. :nixweiss
 
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