My Dad is in his mid-70s and washes his own vehicles

Will, interesting point though.....

If your customers don't swirl their paint,

then there is less work for you.

Granted, you can still get coating work,

but where is the line where the customer being too good

costs you money in the long run?


I guess this is a good question for Scott.

If all your customers did a quality job like your father,

would you like that, making your job easier.

Or, would it hurt business?


I assume that they would still need your service to make their

vehicle exceptional, and this would allow it to stay like that longer.

Is profit what matters, or product of service?
 
Props to your Pops! My dad did as well until he got sick in his 80's. That man loved the independence of taking care of his own car.
 
PadreDetail said:
Will, interesting point though.....

If your customers don't swirl their paint,

then there is less work for you.

Granted, you can still get coating work,

but where is the line where the customer being too good

costs you money in the long run?


I guess this is a good question for Scott.

If all your customers did a quality job like your father,

would you like that, making your job easier.

Or, would it hurt business?


I assume that they would still need your service to make their

vehicle exceptional, and this would allow it to stay like that longer.

Is profit what matters, or product of service?
Click to expand...


 


I have a of customers switch to ONR after they saw how it works. They still call me out to detail their cars, but less correction work is needed. And less correction means I can probably work in another car that day. 
 
Thanks for sharing this Scott. Reminds me of my dad - he taught me to care for our own vehicle when I was a teenager. Had he been around today, he would be proud, and he would probably have gone more crazy seeing all these new products around.
 
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