Letter from Max at Autogeek.net

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EVERYONE does have an agenda, good or bad there is a reason for whatever one does or says. For instance when I typed the ' ONR is dumb thread' my -agenda- was to voice skepticism that this product could safely 'clean' an automobile surface and this doubt IS reinforced by the maker of the product itself.



Those that use the product have responded and their agenda, which according to Merriam Webster, is nothing more than a plan or program.



"kid you gotta just read instead of reading into-you're gonna drive yourself nuts" Antonio, circa '67
 
Scottwax said:
At the time on Autopia, I couldn't speak my mind like I could on OT. If the rules were the same then as they were now (which allows discussions to continue if they don't get too nasty), everything would have been posted here.



The reality is you and your little clique have had it out for me for a long time and you've continued your personal vendetta against me on and off for several years. I think you are a great detailer but IMO you are a pretty rotten person to people who don't walk lock-step with you and your buddies with regards to products and techniques.



I've had my differences with others on this board but you are the only person I genuinely dislike. That being said, you are still welcome to join and post on OT and speak your mind.



Scott, IMO the reason why you "genuinely dislike" me is because you where exposed. I mean its fine if you did not have the courage to speak, but to speak it so freely on one forum and play the innocent bystander here was not right.



I do appreciate your honestly for me. For the reasons I stated above, you where not my favorite person either. Instead of having dislike for you, maybe I should have been less judgmental and more sympathetic. :sadpace:
 
I've never had any problems with any on-line detailing supplier, but, after losing faith long before this issue, in the AG Forum, I just chose to do biz elsewhere. After reading this thread, I'm glad I did.
 
gmblack3a said:
Scott, IMO the reason why you "genuinely dislike" me is because you where exposed. I mean its fine if you did not have the courage to speak, but to speak it so freely on one forum and play the innocent bystander here was not right.



I do appreciate your honestly for me. For the reasons I stated above, you where not my favorite person either. Instead of having dislike for you, maybe I should have been less judgmental and more sympathetic. :sadpace:



That' a pretty condescending attitude you have there, no surprise to me at all. My dislike for you goes way back before that in due to the way you and your buddies have acted towards me on this board since I first started posting pictures here. I typically just don't bother with your posts but your comments to Thomas about no one liking him wasn't very nice. You have a right to tell him you think he is wrong but to say no one likes him (which you don't know) IMO was out of line and I called you on it.



Actually, I did post one of the threads here ( http://autopia.org/forum/hot-tub/97864-lolol-what-some-people-think-me.html#post1009269 ), went 10 pages when I exposed how people on Detailer's Club were slamming me on a board that would not allow me to register on. So for you to say I make comments on a board that other's can't see is pretty hypocritical since DC won't let you view without registering and my registration was never approved. That won't happen on OT and the Autopians who post there can tell you I've never deleted posts that are critical of me.
 
I think it's time that this thread get back on track and away from the various types of fingerpointing that has already been posted. I suggest that several people review the forum rules regarding personal attacks on forum members.



I would hate to see people get banned or have "time outs" by letting their emotions take advantage of them.
 
Do these 'pissing matches' really need to be taking place in the open forums? Why don't you guys take it off line via email or use the PM feature.



I know I have the choice to read or not read it, but for the people in the future who join Autopia.org might get a bad taste in their mouths should they stumble across these two topics that have resulted in really nothing being accomplished/gained.



Mark
 
Pats300zx said:
I think it's time that this thread get back on track and away from the various types of fingerpointing that has already been posted. I suggest that several people review the forum rules regarding personal attacks on forum members.



I would hate to see people get banned or have "time outs" by letting their emotions take advantage of them.



Understood and will comply.



Thank you for taking the time to send me a PM.
 
gmblack3a said:
Thomas, I used to think you where ok till you blew things out of proportion when you had a disagreement with someone here.



Its your hate that destroys you and respect that professional detailers once had for you. I received 2 texts and an email from other professional detailers wondering why you would make your initial post in this thread.



I would imagine that David knew the information stated was incorrect, he professionally disagreed and was banned.



If it does not make a difference to you personally, then why are you posting?



:funnypost:funnypost:funnypost





Bryan - you do not know me.
 
That was the cheapest and most generic apology I have ever read in my life. I bet Max didnt even write it.



I thought it was funny that he said he will not give any further response. Why cant he just stop being such a coward and stop hiding behind his business. Be a man!
 
Shutter said:
That was the cheapest and most generic apology I have ever read in my life.



:nixweiss My feeling is there may be more to the whole story and for whatever reason, Max doesn't want to put it out in the open. What is a shame is that he and David didn't get together and hash it out before it became a big deal.
 
This backhanded "apology" reassured me that I made the right decision by switching my business over to CMA. I can't believe a business owner in their right mind would think that the number of purchases made should have anything to do with the way customers are treated, particularly when responses are being made publicly. Whether I buy a single wash mit or $500 worth of product, I expect integrity and mutual respect from those I do business with.



I suspect I'm not the only one that has "seen the light" after reading this exchange.



Customer service FAIL.
 
Scottwax, I believe that you are correct there has to be more to the story, a lot more.



Perhaps someone can clarify, was it stated that the thread originator made one purchase at AG?
 
ThomasC said:
Perhaps someone can clarify, was it stated that the thread originator made one purchase at AG?



The first post in this thread states it pretty clearly...



"Even though this controversy was started from a person that has bought from us one time according to our records..."​



Really dumb move for that to be brought up, IMO.
 
15951 said:
The first post in this thread states it pretty clearly...



"Even though this controversy was started from a person that has bought from us one time according to our records..."​



Really dumb move for that to be brought up, IMO.



Strictly from a business point of view, sometimes you have to fire a customer if the costs of accommodating their wishes outweigh the benefits of doing business with them. I had a customer who would conveniently disappear while I was working on his cars and would call me and tell me to leave a receipt in the car. Then I'd have to play a cat and mouse game with the guy trying to get the money out of him. After a few times of this, even though he was a regular customer for over a year, I stopped doing his cars for him and told him exactly why. Just not worth the aggravation. However, I was also confident I had the facts on my side so if he ever tried to blast me online he'd have a hard time making his case.



Now, I'm not saying Autogeek has willingly fired David as a customer or anything like that but that it appears they had a problem with a post he made (whether any of us agree with it or not) and decided based on his single purchase that it wouldn't hurt their bottom line if his post was deleted and he never bought from Autogeek again. What I don't think was anticipated is him making a thread about the issue and it receiving so much attention. Then the situation was compounded by not quickly addressing the issue in that thread or personally with David. At this point, whether or not David has a legitimate beef is no longer the issue but the response by Autogeek is. Right or wrong, silence is often associated with guilt and that appears to be what has happened here.



I don't know who is right, who is wrong or whether or not both are right or both are wrong. I don't know David that well and I haven't done business with Autogeek on a regular basis (I can get the vast majority of my detailing supplies locally) so I don't have a strong feeling either way. The issue seems to be letting a lack of communication get out of hand. :nixweiss
 
wow i step away for one day and all crap breaks loose. LOL i was also banned or timed out from AG forum for speaking my mind. but it is their forum, their rules. the way i look at it is if i wanna play in the sand box, i gotta follow the rules. i dont go on there very much because of my views, but a lot of forums are getting carried away with the cheerleaders and cliques. i wish everyone one had some self respect and treated people with respect. i have only met a few people personally and i wouldnt expect anyone to know who i am as i try and not partake in any of the drama. i have enough drama in my real life to deal with
 
advs1 said:
i have enough drama in my real life to deal with



People need to read that^



Its a damn detailing forum guys, not high school. Grown men getting into a pissing match over some company selling car wax? Get over it. If you dont like something someone has done, dont read it and move on. Pretty bad when the 22yr old is rolling his eyes going "get over it".



As far as I am concerned, AG still has the most competitive prices, fastest shipping, and best customer service I have experienced. Am I going to let some high school drama keep me from buying there? No, if it werent for this forum nobody would know this was going on.



Also, for the people putting the "never shopping at Autogeek" in their profiles....nobody cares. You are grown, shop where you want.



Get over it, move on, go eat a sammich or something.
 
Brandon1 said:
People need to read this. Its a damn detailing forum guys, not high school. Grown men getting into a pissing match over some company selling car wax? Get over it. If you dont like something someone has done, dont read it and move on. Pretty bad when the 22yr old is rolling his eyes going "get over it".



As far as I am concerned, AG still has the most competitive prices, fastest shipping, and best customer service I have experienced. Am I going to let some high school drama keep me from buying there? No, if it werent for this forum nobody would know this was going on.



Also, for the people putting the "never shopping at Autogeek" in their profiles....nobody cares. You are grown, shop where you want.



Get over it, move on, go eat a sammich or something.



hey i aint 22!! damn it now youre slandering me!! i'll start a thread on it now LOL
 
The only way to get through to these people is to screw with their money. Thats all they seem to undertsand. Once the orders stop being placed they may reconsider.



Either way, I think this will tarnish their image forever.
 
Shutter said:
The only way to get through to these people is to screw with their money. Thats all they seem to undertsand. Once the orders stop being placed they may reconsider.



Either way, I think this will tarnish their image forever.



Over an internet post being deleted? Really? AG should have addressed the issue sooner but I don't see this as a reason to boycott a company.



The issues with a towel company not shipping orders that are paid for I can understand but not over something that occurred on their own privately owned message board.
 
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