This is a rather stupid story but worth reading :
On the 29th of March I ordered some products : A PC (Finally !!!), Optimum polish & compound, Megs DACP, some pads, ....
I ordered them online, payed trough paypal and had a conformation with a tracking number.
Items left at 1th of April, leaved the US on the 2nd, arrived in Belgium the 3th !
Then they lied for about 6 days in a warehouse, nothing moved, nothing was done by customs.
The 10th I got a call from the customs office about my package.
After a seriously phone conversation I decided to head for the airport (A 20 mn. drive for me..)
So on the 11th I went to customs at the airport where I was almost arrested because I was importing forbidden products !
(DACP smells like almond, together with some clay bars they tought it was some sort of SEMTEX...)
The reason that they opened the package was because the invoice was missing, this is sended to me by normal mail after my payment was done (with visa)
The only paperwork included by the package was a packing list...
After 4 hours of dicussion and fillign in paperwork, they decided to let my goods into the country.
On the customs office, I had shown them this site, together with the site of the online vendor etc...
From customs it was sended to the postal service for delivery at my home.
Now you will ask why I didn't got the package when I was at the airport..
Beat me, but they wouldn't give it. "Delivery by post is the way it goes sir....."
Yesterday there was a card in my mailbox, the driver from EMS (postal service) had tried to deliver the package, nobody home so he returned.
(I had sticked a small not ON TOP of my mailbox with my phone number and the message that I was working about 5 km from my house, so if he called I was there in 5 minutes)
Yesterday evening, I went to the warehouse of EMS to collect my package and this was the result :
Amount 406 $ (330. from goods, 76 for delivery)
Extra tax added by customs : 150 $
(X-ray examination, extra VAT, import taxes etc...)
In the past I did several orders (detaling products and other things, from the US mostly)
and I never had to pay more then 25-30 $ import tax.
Now they ripped me off for an extra 150 $ !!!
Next time that I order, I want a company that "lowers" the invoice so that I don't have to go trough this nightmare again...
On the 29th of March I ordered some products : A PC (Finally !!!), Optimum polish & compound, Megs DACP, some pads, ....
I ordered them online, payed trough paypal and had a conformation with a tracking number.
Items left at 1th of April, leaved the US on the 2nd, arrived in Belgium the 3th !
Then they lied for about 6 days in a warehouse, nothing moved, nothing was done by customs.
The 10th I got a call from the customs office about my package.
After a seriously phone conversation I decided to head for the airport (A 20 mn. drive for me..)
So on the 11th I went to customs at the airport where I was almost arrested because I was importing forbidden products !
(DACP smells like almond, together with some clay bars they tought it was some sort of SEMTEX...)
The reason that they opened the package was because the invoice was missing, this is sended to me by normal mail after my payment was done (with visa)
The only paperwork included by the package was a packing list...
After 4 hours of dicussion and fillign in paperwork, they decided to let my goods into the country.
On the customs office, I had shown them this site, together with the site of the online vendor etc...
From customs it was sended to the postal service for delivery at my home.
Now you will ask why I didn't got the package when I was at the airport..
Beat me, but they wouldn't give it. "Delivery by post is the way it goes sir....."
Yesterday there was a card in my mailbox, the driver from EMS (postal service) had tried to deliver the package, nobody home so he returned.
(I had sticked a small not ON TOP of my mailbox with my phone number and the message that I was working about 5 km from my house, so if he called I was there in 5 minutes)
Yesterday evening, I went to the warehouse of EMS to collect my package and this was the result :
Amount 406 $ (330. from goods, 76 for delivery)
Extra tax added by customs : 150 $
(X-ray examination, extra VAT, import taxes etc...)
In the past I did several orders (detaling products and other things, from the US mostly)
and I never had to pay more then 25-30 $ import tax.
Now they ripped me off for an extra 150 $ !!!
Next time that I order, I want a company that "lowers" the invoice so that I don't have to go trough this nightmare again...
that's mainly the reason why I don't have stuff shipped here anymore. Custom tax + shipping= :aww: plus I have to wait for a good two months for it to reach my place.
