First Subie was a '95 or '96 Outback, forget which year. Short version: defective clutch/pressure plate, had to toe the clutch pedal up to engage. They said "there's no problem" until it got so bad it wasn't drivable, then they said it's the return spring, I said nope. Drove it like this for a very long time while they [messed] around. Finally just told them to replace the parts I said, that I'd pay if I was wrong (they still resisted, saying they'd never worked on a manual Outback with clutch issues before!). I wasn't wrong- they were all "gee, look at the defective parts.." Shortly thereafter I got an intermittent CEL and they couldn't figure that out either. Then it started eating batteries...enough was enough.