I think I worded my post poorly. What I meant to say was that most pros I have talked to on this site in person have burned paint at least once - I didn't mean that they do it on a weekly basis by any means, just saying that it happens. Regarding how it is handled, any reputable detailer is going to make it right, either out of pocket, or through insurance.
My only point to my comments are that if you are going to buy a rotary, you just need to be aware of the precautions needed, and the possibility of burning paint. I am not saying to dwell on it, and stay in a nervous, uptight stae by any means, I am just saying you have to pay attention when ever the machine is on. Kind of like if you drive a car a lot, there is a good chance you will eventually have a fender bender (you may not, but the chances are good). The best way I feel to learn this is through practice (time behind the wheel so to speak), and I would rather learn on a beater or scrap panel before working on a car I care about.
I just wanted to clarify what I meant. If you don't agree, we'll just have to agree to disagree.