How much to add on to a customers bill for opti coat application?

[C. Charles Hahn]

If you use the pro version of either product they will give you a floor(lowest price) they want it sold for.

Since when? No one from Optimum has ever given me a MAP structure for OC Pro.

 

[RaskyR1]

wait, there is a lifetime warranty with opticoat???? why are you guys not charging $1000+? what happens in $5 years when the opticoat/guard is diminished just like clear does...do you offer to repolish and reapply the opticoat for free under warranty? Seems pretty unreasonable to offer a warranty with it to me

Lifetime on new cars and 5 years on car that are older (I forget the cutoff but thought it was 2 yrs).



It's $95 for a single use 10cc with the warranty and $145 for 40cc without warranty.



I personally won't sell it with a warranty.

 

[Jean-Claude]

Lifetime on new cars and 5 years on car that are older (I forget the cutoff but thought it was 2 yrs).



It's $95 for a single use 10cc with the warranty and $145 for 40cc without warranty.



I personally won't sell it with a warranty.

Rask, I hear what you're saying. But what is your reason for not offering the warranty as an option for the client to decide on? For a lot of people, a warranty gives a piece of mind and they are happy to pay for it. People are paying $200 for a 2 year extended warranty on a $1000 flat screen. Those same folks are willing to pay more so they have a piece of mind knowing the manufacturer as well as the detailer will stand behind the job done.

 

[RaskyR1]

Rask, I hear what you're saying. But what is your reason for not offering the warranty as an option for the client to decide on? For a lot of people, a warranty gives a piece of mind and they are happy to pay for it. People are paying $200 for a 2 year extended warranty on a $1000 flat screen. Those same folks are willing to pay more so they have a piece of mind knowing the manufacturer as well as the detailer will stand behind the job done.

A few reasons actually...



1. I'm only part time and there are stipulations to the warranty (annual inspections), which I don't want to be burdened with.

2. I know my clientele and I know that on average they will be back within 18-24 months to have the car re-polished to remove light/moderate marring, which will remove the coating as well. IMO a warranty does nothing but pad my pockets and that's simply not the type of person I am. I pride myself in being honest and upfront with my clients and I'm not going to sell them something they don't need. I do love the product and I feel it's definitely worth an extra charge. Based on my personal testing and experience with it I charge an amount that I feel the product is worth, including the added time/prep it requires to apply.

3. You're on the hook for the labor with warranty claims.





Let me ask you this...what "piece of mind" do you get with OG our your car...or any coating for that matter?

 

[C. Charles Hahn]

Rask, I hear what you're saying. But what is your reason for not offering the warranty as an option for the client to decide on? For a lot of people, a warranty gives a piece of mind and they are happy to pay for it. People are paying $200 for a 2 year extended warranty on a $1000 flat screen. Those same folks are willing to pay more so they have a piece of mind knowing the manufacturer as well as the detailer will stand behind the job done.

Before deciding to offer or not offer a warranty, be sure to read through all of the obligations and responsibilities you as the installer would incur. While I have not yet seen the paperwork and information in its entirety, it is my understanding that part of the cost of performing warranty repairs falls on the installer (namely the cost of correction chemicals and labor). In those instances you may want to consult your CPA to determine how those items would be expensed out as well as whether you need to carry and track a "pre-paid warranty" asset account on your balance sheet as a means to write off potential repair concerns.



The administrative complexities may or may not be worthwhile depending on your business model and/or your comfort level in dealing with all of the implications involved, even if the chances are a claim wouldn't be filed often (if ever).

 

[rustytruck]

Since when? No one from Optimum has ever given me a MAP structure for OC Pro.

When they called to say I was approved for the new Opti coat pro warranty program they told me the ballpark I should be charging. Maybe it is part of the warranty program. They said the website listing all the detailers in the program would be up by the end of the month.

 

[Richard Grasa]

When they called to say I was approved for the new Opti coat pro warranty program they told me the ballpark I should be charging. Maybe it is part of the warranty program. They said the website listing all the detailers in the program would be up by the end of the month.

So it's different to be a Opti-Coat Pro installer and a warranty installer? I didn't know there was a different approval to be approved for the warranty program. For the Pro installer approval, all I had to do was fill out the waiver. Did you have to do something else to apply for the warranty program?

 

[Jean-Claude]

Before deciding to offer or not offer a warranty, be sure to read through all of the obligations and responsibilities you as the installer would incur. While I have not yet seen the paperwork and information in its entirety, it is my understanding that part of the cost of performing warranty repairs falls on the installer (namely the cost of correction chemicals and labor). In those instances you may want to consult your CPA to determine how those items would be expensed out as well as whether you need to carry and track a "pre-paid warranty" asset account on your balance sheet as a means to write off potential repair concerns.



The administrative complexities may or may not be worthwhile depending on your business model and/or your comfort level in dealing with all of the implications involved, even if the chances are a claim wouldn't be filed often (if ever).

Fair enough. Personally, I will still find pricing that will make it worth my while. That is, unless the warranty requirements are outright ridiculous for the installer.

 

[rustytruck]

So it's different to be a Opti-Coat Pro installer and a warranty installer? I didn't know there was a different approval to be approved for the warranty program. For the Pro installer approval, all I had to do was fill out the waiver. Did you have to do something else to apply for the warranty program?

It was just a waiver, We did talk about pricing. I have never ordered the pro version. I'm getting involved with opti coat because of the warranty program. It sounds to be perfect fit for my customer base. I like everyone else is waiting to see the fine print. I saw on my Facebook feed that it is ready to ship. I was told as soon as it is ready to ship that I would have the printed details in my hand. I will call down there first thing Monday morning to get the details.

 

[Scottwax]

Lifetime on new cars and 5 years on car that are older (I forget the cutoff but thought it was 2 yrs).



It's $95 for a single use 10cc with the warranty and $145 for 40cc without warranty.



I personally won't sell it with a warranty.

I look at the non-warranty version as a good upsell to people who lease their cars or those who buy and turn cars over every couple of years. . Not having to wax it while they have it and it still looking new (with reasonable care) when they turn it in should be a good selling point. At the non-warranty price.