Fisheyes: Sloppy bodyshop or am I just too picky?

tholden1

New member
I know this had been talked about before, but:



I bought a black used Infiniti I30. It had a lot of rock-chips on the hood. Well, long story short, I tried fixing it myself and really screwed it up. I wetsanded too much and took off the paint. So, I had a shop repaint it. They had a good rep from other people that had went there. They offer a lifetime warranty on the work. They use BASF-RM paint.



The job wasn't bad but I noticed some small fisheyes in the clear. They are very small but there are about 20 of them spread throughout the hood. They are only in the clear. They said they do three coats of clear so they could be at any layer.



When I first approached the shop about it, he said they could sand it (deja vu, the same thing the other forum member was told). After researching I discovered that it was due to his negligence and I asked him to stand behind his lifetime warranty, which he did.



What confuses me though, is how could this happen to begin with? I know "what" causes it but why would the shop be so careless? Particularly if it would just cause them to have to repaint it anyway. Do most people not notice or care? Am I being too picky? The car has various other paint damage on other parts of it from the fact it is three years old (bird etching, water damage) that I am not fixing (at least not now). The hood though bothered me the most, mainly because I screwed it up worse than it was. But, I felt I was justified in demanding a repaint because I paid to have a perfect hood.



These guys are not a Maaco and their rep is good. I got a really good price on the repaint, $250. Perhaps that is why they were careless, I don't know (although they told me $250 and then tried to charge me $305 when I came to pick up the car). Maybe if I took it to a more expensive place it wouldn't have these problems.



So, am I just being to picky or was this shop just careless?
 
Might have been that they just had an 'off' day and it sliped through the cracks. Bottom line is that they honored their warranty and fixed the problem
 
Well, not yet they haven't. And, they didn't offer that up front. When I showed him, he tried to tell me it was just a normal part of the drying process and that they could sand it but it wouldn't match the rest of the car. I then left and did some research. When I called back and said I found out it wasn't normal, I had to ask him to repaint it.



But yes, after I asked him he agreed to do it. I think he should have offered it up front though and shouldn't have tried to blow me off. They screwed up and he shouldn't try to pull one over on me and try to cover it up. And he is the owner of the place so it's not like he was worried about the boss getting mad at him or anything.



Of course, who knows what else they could do when they repaint it. I suppose they could apply the paint in a thinner coat this time or only do one coat of clear to save time and how would I know the difference?



Don M said:
Might have been that they just had an 'off' day and it sliped through the cracks. Bottom line is that they honored their warranty and fixed the problem
 
it is due to surface prep. most likely he did not use a thinner of some kind on the surface or work in a completely dust free environment. those are what I've found to cause fish eyes.
 
They state:



"All of our finishes are painted and baked to a factory finish in our Garmat heated downdraft spray booth"



Isn't that sort of booth supposed to keep stuff like this from happening?
 
Yes - but poor prep will still cause the problem no matter how good your paint booth. Adding more clear won't automatically cure the problem until they have removed the source of the fish eyes, so I would say they are going to need to sand, prep properly and respray.
 
adding more clear will not cure the problem at all. possibly emulsify over it slightly... but medium sized ones it will do nothing, they wil have to star all over.
 
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