Excel Detail rocks

danwatt

danwatt

Doing stuff.
Ordered some Natty's Blue and Optimum waterless wash from ExcelDetail, got it yesterday. Noticed there was no invoice in the package, didn't think much of it, as I could always print one out. Today, I recieved an envelope with my address, handwritten from ExcelDetail. Inside, was the invoice! Amazing customer service. Thank you Patrick, need more businessmen like you around.
 
DanoWatt said:
Ordered some Natty's Blue and Optimum waterless wash from ExcelDetail, got it yesterday. Noticed there was no invoice in the package, didn't think much of it, as I could always print one out. Today, I recieved an envelope with my address, handwritten from ExcelDetail. Inside, was the invoice! Amazing customer service. Thank you Patrick, need more businessmen like you around.
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Hats off to ya Patrick!
 
I made an order once, arrived quick and I was happy. Few days later I get 5-10 bucks back on my credit card, he said you were entitled to a discount that you didn't enter. How many places would do that without the customer asking....



Great guy
 
One thing I like about exceldetail is the fact he ships usps as I tend to always have a problem with packages being shipped to me ups. Other than that, I'll be over there placing an order in a couple of days for some optimum no rinse, some ww's, and maybe some other stuff. :xyxthumbs
 
ajbarnes said:
One thing I like about exceldetail is the fact he ships usps as I tend to always have a problem with packages being shipped to me ups. Other than that, I'll be over there placing an order in a couple of days for some optimum no rinse, some ww's, and maybe some other stuff. :xyxthumbs
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That is strange last order I placed at the end of January came via FedEx. thought he was getting away from USPS as it was creating more problems for him. :think:
 
flatstick said:
That is strange last order I placed at the end of January came via FedEx. thought he was getting away from USPS as it was creating more problems for him. :think:
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Awww crap! Didn't no he changed shipping options. I haven't ordered over there for awhile. Maybe I'll just move out of my apartment and into a house so that I can get packages delivered with no issues...since it seems as if everyone ships either ups or fedex. :p
 
ajbarnes said:
Awww crap! Didn't no he changed shipping options. I haven't ordered over there for awhile. Maybe I'll just move out of my apartment and into a house so that I can get packages delivered with no issues...since it seems as if everyone ships either ups or fedex. :p
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Well I can not say that he does not use USPS anymore but my order cam via FedEx. I would ask him first about his shipping supplier. also did not want to seem that I am complaining about the change in vendors, just wanted to let people know what they might expect. hey I have no complaints, order came cross country in 5 days after I placed it. I will say that you are still dealing with Patrick and he is fantastic. the shipping might be a touch more but I am looking at his end where he does not have to deal with USPS if he does not need to. maybe he will chime in and comfirm.
 
My last order (a couple week prior to Christmas) was shipped USPS. I received a Friday afternoon order on Monday. :)
 
Scottwax said:
My last order (a couple week prior to Christmas) was shipped USPS. I received a Friday afternoon order on Monday. :)
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I recently placed an order with Patrick on a Saturday morning (east coast time), and it came the following MONDAY via USPS :woohoo: ... and we're talking California to Massachusetts. Patrick is top-notch :xyxthumbs
 
Time for me to praise exceldetail. I notice one item was missing in my initial package. A quick email to Patrick and I got the rest of my order. I will definitely order some more from excel. Excellent customer service.
 
I placed an order with Patrick after midnight tuesday am. I received everything today via USPS priority mail. 2 days from CA to GA. Can't beat that!!! I prefer the priority mail shipping. Just checked my paypal account, got the shipping credit back too.



:bow :bow :bow
 
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