Durrmaid extractor burn out - help?

M

mini1

New member
I have a Durrmaid Super 1600 extractor. It is out of warranty. I just tried using it yesterday, for the first time a few months and something is very, very wrong!



The water heats, but when I turn on the suction/pump I just hear grinding and it smells like the motor is burning. The "idle" speed is all over the place. It sounds like a gas engine with the choke on. No pressure is built in the hot water line at all. I could only run it for about 15-30 seconds before it felt like it was drawing a large amount of amps and I shut it down....then I felt the power cord and I think I was right....it was very hot.



Anyone know what might be the issue? Is the pump motor dead? Can that effect the vac motor?
 
mini1 said:
I have a Durrmaid Super 1600 extractor. It is out of warranty. I just tried using it yesterday, for the first time a few months and something is very, very wrong!



The water heats, but when I turn on the suction/pump I just hear grinding and it smells like the motor is burning. The "idle" speed is all over the place. It sounds like a gas engine with the choke on. No pressure is built in the hot water line at all. I could only run it for about 15-30 seconds before it felt like it was drawing a large amount of amps and I shut it down....then I felt the power cord and I think I was right....it was very hot.



Anyone know what might be the issue? Is the pump motor dead? Can that effect the vac motor?
Click to expand...



I don't wish you any bad luck or know where to tell you to look to have it repaired but if you end up replacing it with another extractor . I'm in the market for a wand/valve/handle for my Durrmaid unit. Good luck and here's hopeing its something simple.
 
I had a Durrmaid die on me as well a few years ago. Pump went out. Good luck getting it fixed. Customer service from Durrmaid is non-existent. My advice would be to not waste your money on trying to buy new parts. Go buy an Aztec Hot Rod extractor, which is identical but has superior quality. From what I learned when my Durrmaid died, Aztec was the original design. Durrmaid copied it but used cheap parts and that's why they are junk. I learned my lesson the hard way. Good luck with your next extractor.
 
I want to fix what I have. I'm no longer doing detailing full time and I don't have a budget for a new unit.
 
Out of warranty, take it apart and find the problem. Replaced my pump, not Durrmaid, last year. No big deal. Ebay is a start for parts
 
I own a Durrmaid and I've had a pump fail on me too. The pumps that Dennis uses (the owner and the guy that actually hand-builds these units) are actually designed for high-end espresso machines. They work great, but they can fail if someone lets them run without relieving the pressure build-up (depressing the trigger).



Anyways, ignore what everyone says here and get in touch with Dennis directly. My supplier was not much help when mine failed, but once I got in touch with Dennis, he had a new pump in the mail the very next day. As a budget extractor, the Durrmaid is fine, but I personally can't rely on it solely for my shop.
 
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