Colossal Mistake

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Setec Astronomy said:
Thanks for clarifying that the products that you give an "unbiased" review of you receive for free.





And so? No one but you seems to have a problem with that. I do this everyday for a living. Why wouldn't a company send me products to test and try? Unlike most weekend warriors, I detail more cars in a day than most do in a month or even a year.



I'm sorry but I'm not narrow minded enough to be persuaded by a 15.00 pad for me to lie. Maybe others would. The proofs in the pictures that are in my posts.



Free products seem to equal jealousy around here.
 
jgv said:
Guess everything here is very clear right now, there only one thing I don't understand what's Setec Astronomy position on the midle of this...the judge? :hmph:





I have been thinking the same thing for about 3 pages now.



Have you used the EDGE pads Setec........Mike?
 
I just read through this (entire) thread...I've been intrigued by the E2K system and I sometimes learn from other members' "oops, I made a mistake!" threads. I figured I'd read something about a Machine Polishing topic, and I did. But I also learned about more than the E2K pad system and the problems people sometimes have with plastic bumper covers :(



Sigh..
 
wannafbody said:
I think you missed something. JoeP seems to have an issue with the Edge pads. Yet he won't resolve the issue directly with Aaron. He slams the product on this board claiming it's a poor product. He's claiming that the pads are "abrasive" and damage paint. that is being interpretted as slander by some. Maybe it's a legitimate problem-maybe not. His PM's and posts seem to suggest otherwise. If the pads truly damage paint(which I highly doubt)he should be willing to send them to a third party who will test them and determine if they actually do damage paint. Don't drag Scott or anything irrelevant into this thread as that serves absolutely no purpose.



I've used more pads than most will ever here. I've never had a single pad scratch a damn thing. Most are good. Most are the same foam! Foam is FOAM! It's the design of the system that makes the difference. That, and the service.
 
Accumulator said:
But I also learned about more than the E2K pad system and the problems people sometimes have with plastic bumper covers :(



Sigh..



Yep. Plastic absorbs heat and will not displace it like metal can. This is with experience. I can even get this damage to happen by hand.
 
Two ears and one mouth.......people should be listening twice as much as they are taking about stuff they do not use or experience that they do not have.
 
justin30513 said:
And so? No one but you seems to have a problem with that. I do this everyday for a living. Why wouldn't a company send me products to test and try? Unlike most weekend warriors, I detail more cars in a day than most do in a month or even a year.



I'm sorry but I'm not narrow minded enough to be persuaded by a 15.00 pad for me to lie. Maybe others would. The proofs in the pictures that are in my posts.



Free products seem to equal jealousy around here.



Many companies send out "free" products for evaluation or promotional purposes. It takes time for someone to evaluate the product and give the company useful feedback. i had someone send me a sample for evaluation and after using it I called the person on the phone and told them exactly what I didn't like about the product and kindly suggested reformulating it.
 
justin30513 said:
And so? No one but you seems to have a problem with that. I do this everyday for a living. Why wouldn't a company send me products to test and try? Unlike most weekend warriors, I detail more cars in a day than most do in a month or even a year.



I'm sorry but I'm not narrow minded enough to be persuaded by a 15.00 pad for me to lie. Maybe others would. The proofs in the pictures that are in my posts.



Free products seem to equal jealousy around here.





Although you seem to have been a member here for a year, it seems like you have only become a prolific poster recently. It is considered proper etiquette here, when doing a review, to disclose whether you have received the products for free. This allows the reader to determine if there is a conflict of interest.
 
Seems that once again I was unintentionally inscrutable :o as it appears my post was misinterpreted. I would expect anybody to know the differences in how various materials respond to heat and to be able to compensate for them. Oh sheesh...if I'm not outta here I'll contribute to exactly what I was trying to comment on :bolt



[Accumulator apologetically realizes he shouldn't have touched this thread]
 
justin30513 said:
Two ears and one mouth.......people should be listening twice as much as they are taking about stuff they do not use or experience that they do not have.



So much right....that's why some brands defend themselves saying 'For professional use only...' :sosad
 
justin30513 said:
I have been thinking the same thing for about 3 pages now.



Have you used the EDGE pads Setec........Mike?



I have Edge 2000 pads, but that is rather immaterial. I interjected here because I feel that members are entitled to their own opinions, and shouldn't be browbeaten for having them.
 
Accumulator said:
Seems that once again I was unintentionally inscrutable :o as it appears my post was misinterpreted. I would expect anybody to know the differences in how various materials respond to heat and to be able to compensate for them. Oh sheesh...if I'm not outta here I'll contribute to exactly what I was trying to comment on :bolt



[Accumulator apologetically realizes he shouldn't have touched this thread]



Hey Accumulator! You are one of those who does have the common scence to use products and all. One have to feel what he is doing and watch the results, you know that ;)



Pads are pads, the technique makes the diference :buffing:
 
Setec Astronomy said:
I have Edge 2000 pads, but that is rather immaterial. I interjected here because I feel that members are entitled to their own opinions, and shouldn't be browbeaten for having them.



And you feel they need you to defend them? Don't understand...And it is offtopic
 
Setec Astronomy said:
Although you seem to have been a member here for a year, it seems like you have only become a prolific poster recently. It is considered proper etiquette here, when doing a review, to disclose whether you have received the products for free. This allows the reader to determine if there is a conflict of interest.





Who are you to determine what th freaking etiquette is here? All of the supplies I use are paid for unless I've stated that they are samples.



You, you big......., are the only that has a problem with me and my posts!
 
wannafbody said:
I think you missed something. JoeP seems to have an issue with the Edge pads. Yet he won't resolve the issue directly with Aaron. He slams the product on this board claiming it's a poor product. He's claiming that the pads are "abrasive" and damage paint. that is being interpretted as slander by some. Maybe it's a legitimate problem-maybe not. His PM's and posts seem to suggest otherwise. If the pads truly damage paint(which I highly doubt)he should be willing to send them to a third party who will test them and determine if they actually do damage paint. Don't drag Scott or anything irrelevant into this thread as that serves absolutely no purpose.



Is he slamming? Or simply expressing his experience/opinion? You can't "lock" out his opinions as coming from someone who has never used the product, as he clearly has. Is it not true that foam pads have different densities and pore sizes, and therefore different levels of aggressiveness or "abrasiveness"? So couldn't it be his experience/opinion that the pads had more cut than he likes or expected? It's a pretty fine line between slamming and having a negative opinion. Would you prefer that members here have their opinions censored, like at some manufacturer-sponsored boards?



I could really give a rodent's butt whether he or anybody else uses Edge, Meg's or any other pads, I get my hackles raised when people are denied their opinions, and when reviewers don't disclose how they received products--it undermines the integrity of the board.
 
justin30513 said:
Who are you to determine what th freaking etiquette is here? All of the supplies I use are paid for unless I've stated that they are samples.



You, you big......., are the only that has a problem with me and my posts!



I'm sorry, you're right, it's up to the management and the mods what the etiquette is here, and if I'm the only one that has a problem, then I'm sure the majority will rule.
 
justin30513 said:
He is saying that a product is bad and not giving a single reason why. Not to us or the owner of the company. He has done this on other sites and in numerous threads.



Where is validity in that opinion then?





I have received a ton of free products. One being a "certain" backplate that delamintated and cost me 435.00 in a repair in my month in business. That "certain" company has not responded to one email that I've sent. This is what prompted me to BUY my first EDGE2K system.

Was this backing plate from meguiars? is this why you brought them up in the thread..



I said i didn't care for the system..The only advantage to me and this is my opinion is the QD..Justin, What you do.. dosen't take a rocket scientist..:secret Your not even capable of running a rotory..Let me tell you buddy i work full time and still find time in the warmer months to detail..







Put your money where your mouth is and find a thread where i told one person not to purchase the pads..I maybe a weekend warrior..what i'm not is a cheerleader for sponsors..I'm done with this..
 
Setec Astronomy said:
Is he slamming? Or simply expressing his experience/opinion? You can't "lock" out his opinions as coming from someone who has never used the product, as he clearly has. Is it not true that foam pads have different densities and pore sizes, and therefore different levels of aggressiveness or "abrasiveness"? So couldn't it be his experience/opinion that the pads had more cut than he likes or expected? It's a pretty fine line between slamming and having a negative opinion. Would you prefer that members here have their opinions censored, like at some manufacturer-sponsored boards?



I could really give a rodent's butt whether he or anybody else uses Edge, Meg's or any other pads, I get my hackles raised when people are denied their opinions, and when reviewers don't disclose how they received products--it undermines the integrity of the board.





I own 2 Edge pads(yellow and green). I've described them in comparison to other manufacturers pads. I feel that using the word "abrasive" to describe foam pads is a bit misleading. Of course cutting pads are designed to cut but abrasive gives a connotation that they scratch or scour the surface. Granted using a yellow with a PC proabably isn't really effective and better results could be achieved with that pad on a rotary but many people here use them on a PC(although IMO the orange pads are a better option). Of course Joe has a right to his opinion and I'm trying to counter that opinion with facts from my usage of their (velcro) pads. I believe that if a product was truly defective then users would provide honest feedback to a company to help them improve their product.
 
Setec Astronomy said:
Is he slamming? Or simply expressing his experience/opinion? You can't "lock" out his opinions as coming from someone who has never used the product, as he clearly has. Is it not true that foam pads have different densities and pore sizes, and therefore different levels of aggressiveness or "abrasiveness"? So couldn't it be his experience/opinion that the pads had more cut than he likes or expected? It's a pretty fine line between slamming and having a negative opinion. Would you prefer that members here have their opinions censored, like at some manufacturer-sponsored boards?



I could really give a rodent's butt whether he or anybody else uses Edge, Meg's or any other pads, I get my hackles raised when people are denied their opinions, and when reviewers don't disclose how they received products--it undermines the integrity of the board.



Mike, I think you are missing something here. I never said anyone could not have their opinion, and I never sent a nasty email to Joe saying he could not have an opinion either. I asked him in a PM if he had used the pads, and had a problem with them because I had seen many posts from him that were negative about the pads and I thought, "wow did something happen here because this guy never called us or posted that he had a problem". Likewise, I never made a deal about it to the public because his response to what I felt was only good customer service was rejected with cursing and anger. It was only when this thread appeared and Joe claimed that I offered bad customer service and distorted the PMs between us that HE forced me to post in order to defend myself and our company reputation. Now you, Joe and anyone has the absolute right to post their opinons and experiences with our products as long as they are TRUE. It would not be right if someone who had never used the products claimed they were bad, and it would not be right for someone to claim we had bad customer service if they had not ever tried it. I have no issue with Joe either and he is right, it was water under the bridge until he felt the need to post on this thread something that was not really true. Just as everyone has a right to their opinion so should people have a right to defend themselves and give the other side of the story. I don't blame Joe, if he felt the pad caused damage I am sure he was pissed, but he could have let me know,or let whomever he bought the pads from know instead of making posts that were very unclear as to why he disliked them. Lets let the dust settle and hopefully Joe will see that I am sincere in wanting to resolve this and contact me when he is ready to discuss it without the cursing.
 
wannafbody said:
Of course Joe has a right to his opinion and I'm trying to counter that opinion with facts from my usage of their (velcro) pads. I believe that if a product was truly defective then users would provide honest feedback to a company to help them improve their product.



Fair enough. I also think he has a right to just stop using a product and move on, without having to give any feedback to the mfr., defective or not. He wasn't a beta tester, who agreed to do so.
 
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