Having worked alongside Jim with SuperiorShine and Yvan in Los Angeles a few weeks ago, I will say that he isn't the least bit pushy on his product. In fact, we were not using his product and he never even took his out of the car. We all worked a section of a car with different methods and then polished for a bit, had lunch, and talked business.
After reading back a few pages I can't help see a "geography" difference in opinion. I'm also on the coast and to run any discharge into a gutter/storm drain means that I get fined, or that the property owner gets fined. If that occurs then I am out of work. Thus, using a method that puts no discharge on the ground is beneficial to me as a business person.
Tomorrow I start a weekly account at a private club that borders a creek. I was given this account because of my certification from the city and methods. Therefore, it's good business practice and has nothing to do with the "art" of detailing. If Joe from Superior showed up, a friend of mine and one heck of a paint guy, he would do a better job on paint for sure, but would be kicked off if he pulled out his pressure washer- even with his boom. I'm sure he would use the same methods however to stay there. My point is that it's not about who is better at detailing, this is business. Image counts! I've seen people here working out of their garage and spending 2-3 days on a car. I question that has being good business. I hope that this person is receiving at least $50-60 per hour. In our model, once going and hopefully it goes, we should gross at least $80 per hour with two workers. With my method of zero discharge I plan to lock in three private clubs by the end of June and staff them with 1-2 workers each day. Just 4 car washes over 6 six hours will pay salary, thus it is my hope to get more than 4 cars per six hours.
If detailing is needed, it's an appointment and I have to work. Otherwise, I'm not working that much in detailing, but running the business and making calls and selling.
At one time cotton diapers were the rage and now we have microfiber towels. There are other towel types coming and so changes happen. They are happening in detailing with water.
Pronto Wash and other types are here. I do not feel from my city officials that this is a fad, but more like a requirement that is going to stand. We used to put kids to work in factories, but found out that black lung disease wasn't a good thing for kids to have. Times change and it's hard to change, but do not be a dinosaur- we know how they ended up- or at least we have theories.
Bill should do a survey of how many detailers on here now were on here 5-8-10 years ago. This would give us some indication of what the success rate is- I expect it to be like restaurants..pretty low.
Too many are techs and say they love detailing and that is what they do. This does not make a good business person and as soon as one comes around, your business will suffer. Read and read all that you can. There are great books for small business owners on sales, marketing, etc. Please spend your time improving your business. Going into public forums and jumping on someone is a waste of energy. How much money did you make by responding with negativity?
Sure, you are frustrated by comments and that is what is great about a public forum, but constructive comments are meaningful, not some of the ones I read. Of course, this is also my opinion. Perhaps after making such commentary, you made more money, loved your kids a bit more, and spent time with your spouse. Who knows?
Happy Easter to everyone that celebrates it. If not, have a great weekend and continue in your efforts to improve the industry with educated and meaningful dialogue.
I'll let you know if I get 2 cars tomorrow- first day and working alone.
BTW: I have two newer EZ Up canopies--Embassy II model. Both broke after only a few uses. I bought them last February. I was poised to have them tell me, "too bad," but today the rep called to tell me that he ordered all the new parts and sent the warranty order right through. Great customer service!