BAD UDM PROBLEMS-vid inside

Mine works fine. Could have just been a bad batch. Happens all the time across all products. At least its not lead paint on Jap toys thats killing kids.
 
WilliamHBonney said:
Happens all the time across all products. At least its not lead paint on Jap toys thats killing kids.
Click to expand...



You're not kidding! My wife just sent back a bunch of toys recalled for lead. Overseas cheapo manufacturers could care less what gets produced at their factories. How can the US compete against foreign companies that pay their employees $50 per week? It's very sad what this world has come to.
 
David Fermani said:
You're not kidding! My wife just sent back a bunch of toys recalled for lead. Overseas cheapo manufacturers could care less what gets produced at their factories. How can the US compete against foreign companies that pay their employees $50 per week? It's very sad what this world has come to.
Click to expand...



We have unfair trade regulations as set by OUR administration to thank for the current situation you described
 
I don't use my UDM much since I only work on one car, mine! With such a problem maybe with the motor brushes it might take using it for over a year for this problem to happen. What than will I need to pay money to ship back and have it fixed with a service charge? I live in Hawaii so the cost of doing this might be very expensive.
 
Did you try smacking it on it's side while operating? :lol just kidding, I'm sure they will take care of it, all new products go through issues before they are 100% ironed out.
 
Guy's I am not trying to slam the UDM but there are a lot of issues on many forums about this product.

It obviously has design problems...too bad because I really liked the special deals and prices of the UDM and that it was mentioned to be a little nicer in feel and productivity than the PC. I know those that have the UDM will stick up for there choice of product...it's human nature.
 
Sure sounds like motor brushes issues. Its no biggy.

As most of you already know manufacturing is a tuff business. Everybody wants it cheap and to last a lifetime. Sometimes suppliers get bad materials. I wouldn't sweat it. It happens to EVERY manufacturer sooner or later.



UDM has shown great CS before why doubt them now?
 
Just got off the phone with David (the other one) and a new UDM will be on it's way to me, And a return tag for the old one too. Great customer service and fast response too!......Angelo....:xyxthumbs
 
zoomzoom mazda5 said:
Just got off the phone with David (the other one) and a new UDM will be on it's way to me, And a return tag for the old one too. Great customer service and fast response too!......Angelo....:xyxthumbs
Click to expand...

:clap: glad to hear!
 
They stand behind their product that is for sure.



When my UDM went out I was in the middle of a job so I am glad that I had my rotary around otherwise it would have been bad news.



Each of us should keep this thread updated with the use of our new machines. For some of us it will be too cold to start using until after winter.



Oh quick question does anyone know if the new units start with a new one year warranty date, or is it based on the original date of purchase?
 
Proper sitting of the brushes might be needed, like operate the UDM at low speed for a certain period when first switched on. If there's a problem with the armatures not turned true the brushes will be eaten up in no time. The copper communtators needs to be trued, if you just slap in a set of brushes, you will get severe bouncing of the brushes causing premature brush wear and future amature damage.
 
So guys that talked to David---what did He say about these problems????



Is he doing anything to fix them??
 
he said that out of the 2000 some UDMs that have been sold, I was the 6th case that it has happened to. He didnt say particularly what the problem could be.
 
sonyexec said:
UDM has sure turned out to be a shoddy product thus far given all the hype. This is not the only board I have read threads on major UDM problems and I'm not talking just one or two complaints. I would stick with the PC.
Click to expand...





DITTO.:usa
 
corvettecrazy said:
If you were a pro you would likely be using a rotary.



Personally I dont think that just because a few of us have minor issues would be a reason to not buy one. Their warrenty is really good along with their customer service. They definately take care of their customers.



Having used both the PC and the UDM, I would much rather have the smoother running UDM and the risk of a minor issue (that I know will get taken care of if it occurs) than use the PC that has a lot more vibrations.
Click to expand...

That's fine - I'll keep my PC, thank you very much. I've had mine at least five years, use it at least a dozen times a year, and have never had an issue with it.
 
You must log in or register to reply here.
Back
Top