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Anyone ever deal with Downtown Auto Spa? *problem*
- Thread starter L DIZZLE
- Start date
Jurgen is the owner, i have bought a bit from them, they discounted the price because of they are having problems bringing in the 16oz bottles, so they are now buying 1 gallon jugs and putting your portion into a seperate bottle. Rest assured that is the actual product that you ordered.
Just tell them would want a larger discount, they will do it for the menzerna stuff depending on what they have left in stock.
PS. I did call them before ordering, and Jurgen did indicate that it would be coming in another containter and asked if that would be alrgiht. I bought 16oz of IP, 16oz Glaze, and 3 litres of FPII.
Just tell them would want a larger discount, they will do it for the menzerna stuff depending on what they have left in stock.
PS. I did call them before ordering, and Jurgen did indicate that it would be coming in another containter and asked if that would be alrgiht. I bought 16oz of IP, 16oz Glaze, and 3 litres of FPII.
brokentelephone
New member
I had my car detailed by them before.... They did a decent job, but i certainly wouldn't go back again.
The thing that bothered me the most was that they charged an extra 50 or 100 (cant remember) to use sealant instead of wax. The products cost exactly the same on their shelves, but they will only use #26 or something like that... for Klasse or any other sealant they up the price big time.... total ripoff...! The service was horrible as well, they didn't accept credit cards but failed to tell me beforehand.....i came to pick up the car and i didn't have the cash.... they made a huge scene, and THEN tried to add a surplus charge on the car because it was a SUV.... something they hadn't said beforehand which i obviously refused to pay... AND the place reeked of weed smoke when i came to pick up the car....AND they continuously called me the next day to come in and pay my bill.... despite the fact it was their mistake they hadn't been paid yet, and i had to work...
I hope they've dealt with these problems by now because Vancouver definitely has a dearth of good detailing shops.... they've got a great space and a good location, but sadlly, no business know how!
The thing that bothered me the most was that they charged an extra 50 or 100 (cant remember) to use sealant instead of wax. The products cost exactly the same on their shelves, but they will only use #26 or something like that... for Klasse or any other sealant they up the price big time.... total ripoff...! The service was horrible as well, they didn't accept credit cards but failed to tell me beforehand.....i came to pick up the car and i didn't have the cash.... they made a huge scene, and THEN tried to add a surplus charge on the car because it was a SUV.... something they hadn't said beforehand which i obviously refused to pay... AND the place reeked of weed smoke when i came to pick up the car....AND they continuously called me the next day to come in and pay my bill.... despite the fact it was their mistake they hadn't been paid yet, and i had to work...
I hope they've dealt with these problems by now because Vancouver definitely has a dearth of good detailing shops.... they've got a great space and a good location, but sadlly, no business know how!
99ITR_SC said:I had my car detailed by them before.... They did a decent job, but i certainly wouldn't go back again.
The thing that bothered me the most was that they charged an extra 50 or 100 (cant remember) to use sealant instead of wax. The products cost exactly the same on their shelves, but they will only use #26 or something like that... for Klasse or any other sealant they up the price big time.... total ripoff...! The service was horrible as well, they didn't accept credit cards but failed to tell me beforehand.....i came to pick up the car and i didn't have the cash.... they made a huge scene, and THEN tried to add a surplus charge on the car because it was a SUV.... something they hadn't said beforehand which i obviously refused to pay... AND the place reeked of weed smoke when i came to pick up the car....AND they continuously called me the next day to come in and pay my bill.... despite the fact it was their mistake they hadn't been paid yet, and i had to work...
I hope they've dealt with these problems by now because Vancouver definitely has a dearth of good detailing shops.... they've got a great space and a good location, but sadlly, no business know how!
I don't know if you have check their website before hand. Their website said "They don't accept credit card" until recently that they got the CC machine. That note is on the first page of the site ever since they are open. As for making a huge scene, many times last year I didn't have enough money for the products, they let me pay up next time I visit them. (Yes I buy stuff from them many times over the year). However,I can't really comment on it since I am not there myself.
As for their pricing, you should always take a look their pricing before you go in anyway. There's oversized charge in their pricing menu even when they first open.
I am not DAS employee nor owner. I am just a regular customer that always goes there for detailing product. I just find it unjust about your comment regarding them. Especially that smoke weed part of the comment.
brokentelephone
New member
vicvic said:I don't know if you have check their website before hand. Their website said "They don't accept credit card" until recently that they got the CC machine. That note is on the first page of the site ever since they are open. As for making a huge scene, many times last year I didn't have enough money for the products, they let me pay up next time I visit them. (Yes I buy stuff from them many times over the year). However,I can't really comment on it since I am not there myself.
As for their pricing, you should always take a look their pricing before you go in anyway. There's oversized charge in their pricing menu even when they first open.
I am not DAS employee nor owner. I am just a regular customer that always goes there for detailing product. I just find it unjust about your comment regarding them. Especially that smoke weed part of the comment.
Firstly, if you are not an employee i fail to see why my experiences concern you whatsoever. How is a relaying a bad experience unjust? Not just bad actually, but rather horrible. In any event, they quoted me a price when i dropped off the car, and tried to demand a different price when i returned... there was no price sheet visible in the garage where i dropped off the car. As far as as the weed smoke goes, i don't really give a **** as i am a smoker myself (and therefore apt at smelling it) but its quite unprofessional nevertheless.