Am I being over paid? (serious question)

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proplaya

New member
Recently i detailed a car for guy who turned out to be the C.O.O of a local phone company, after picking up his vehicle he asked if I would like to take care of the phone company's fleet (all white ford trucks). This consists of washing them once a week for 15 a truck. He also wants me to do a "simple $150 job" on all of them. Apparently a 150 dollar job to him is wash wax and clean the inside.

I have already completed 5 of the 12 or so vehicles. which were four 2006 F-150's, and one F-350 Super Duty. I have mostly more F-150's and a few more Super Duty's with Toolbox conversions instead of normal truck boxes.

My exact process for $150 is...

-Pressure wash wheel wheels

-Wash

-Poli-seal paint and glass

-clean and dress tires, trim, and wells

-Clean glass

-Mop N Glo/ Armorall floors, mats, and seats (no carpets)

-Clean and dress dash/vinyl

-clean door jambs



After researching some of your pricing for similar services it looks like i might be getting over paid by around 50-60 a truck (I wouldnt say over charging since he suggested the price). Im still having a moral dilemma about whether or not I should have told him that 150 is a bit too much just in case he's not familiar with what a normal detail should cost on these trucks or if I should just be thankful I landed such an account? Thanks for any opinions, comfort, or criticism!
 
Be thankful. Your job has been approved by the 'boss'. Keep up the good work and make him and his employees happy. You might find yourself with more work. Don't sell yourself short. You deserve what you make.



Derrick
 
That is not a high price at all, dont feel guilty, it may be even on the low end as these are trucks.



I get 100euros which is about 133 USD for wash and wax and 190euros which is about 230USD for a one step polish on cars.



It all depends in what area you market in, if you look at it as wholesale work or not, and how much you need to make per hour. If your spending 3 hours per truck your making $50 an hour. All in all its not bad.
 
That's what I would charge in Denver for that. I charge $99 for a wash/vac/dress/wax on a coupe or 4 door sedan. $120 if you add an AIO. Also charge 25% extra on trucks. I would have given the guy a 10-20 off per truck discount, since it's so much business in one spot. However, he offered u the deal so take it :)



If he complains in the future you can always work something out.
 
autocare brings up a great point about wholesaling work. It's tempting out of our habitual nature from when we go shopping to wholesale quantities of product X, or service Y. At the end of the day, you can't feel like you've sold yourself short.



I agree with the other guys in saying that you should be thankful, and it's not a high price.

For myself, I do a detail (wash, clay, compound (if needed), polish, sealant, wax (2 coats), and 'freshen' up the interior) for around $175-220 CDN depending on the work required and size of vehicle. People in my market find it hard to pay that much and when I do find people, I value them a lot.



You have to consider the time, resources and effort you put into the trucks. I think if you value that, you will feel that the money you earn is justified (not saying that you don't value your time, resources and effort). Go the extra way with some trucks if need be to settle your dilemma (if you will :p), and let the owner of the trucks know that you appreciate and enjoyed working on the fleet. That alone can truly make a customer feel like their money is well spent.
 
If you're worried about it, just make sure your work is top-notch. There's always the chance that someone will come along and try to undercut you on price, but show that your work isn't the bargain basement stuff the competition is likely to offer.
 
If you really feel that badly, maybe give him a discount when you are done. Take off like 10% and deduct it from his bill. Then tell him it's for a volume discount for bringing you so much business. Then you still feel like you were paid fairly, and he feels good for getting a discount, a win-win.
 
i wouldn't offer a discount, especially since he set the price. You see, the customer has seen a value in your work, and the value he places on your work is $150/truck. I would feel complimented that a customer would do that.



Part of this game is selling yourself/services. And in sales, especially of "luxury" items/services (face it, our business is NOT a necessesity of life, no matter how much we love this!) you have to make the customer realize the value of spending money on their car vs. the next best thing they could do with that money. What other opportunities does this guy have to spend his ~$1800? Plenty, but he chose to spend with you!



Just relax, do the work to the best of your ability, and think of what hot new products you try with your new income! And I understand your "moral dilemma." Hopefully you've got some new insight on the situation though.
 
JRock10 said:
i wouldn't offer a discount, especially since he set the price. You see, the customer has seen a value in your work, and the value he places on your work is $150/truck. I would feel complimented that a customer would do that.



Part of this game is selling yourself/services. And in sales, especially of "luxury" items/services (face it, our business is NOT a necessesity of life, no matter how much we love this!) you have to make the customer realize the value of spending money on their car vs. the next best thing they could do with that money. What other opportunities does this guy have to spend his ~$1800? Plenty, but he chose to spend with you!



Just relax, do the work to the best of your ability, and think of what hot new products you try with your new income! And I understand your "moral dilemma." Hopefully you've got some new insight on the situation though.
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I agreed!!!!!!!!!!
 
Grimm said:
If you really feel that badly, maybe give him a discount when you are done. Take off like 10% and deduct it from his bill. Then tell him it's for a volume discount for bringing you so much business. Then you still feel like you were paid fairly, and he feels good for getting a discount, a win-win.
Click to expand...



Agree 100% with Grimm. Great way to keep you and your client happy.
 
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