JoshVette said:Anyone can upsale this or that, but if it comes down to making an extra buck or being completely honest, I'll choose the latter, that's what my client's will remember. :goodjob
Josh
Agreed.
No point in upselling a correction to someone who won't do what is necessary to keep the car looking good. I try to find out their current car care habits and if they willing to make needed changes to their routine if necessary when helping them decide what level of detail works best for them.