Polisher broke give me your opinion on brands.

William_Wallace

New member
My only 21mm polisher broke after several years. It is a shurhold 21mm 3500 pro. I bought this because shurhold is a boat polishing company and the machine is known for being high torque. Rupes is known to be smooth. This polisher is known for ability to not stall out with downward pressure. I do like it. Please give your advice.

I can send it back to be fixed for $69 plus shipping

or

buy the Griots New 21mm and get lifetime warranty around.

Or

Makita pc5000 c forced rotation with da secondary switch.
 
My only 21mm polisher broke after several years. It is a shurhold 21mm 3500 pro. I bought this because shurhold is a boat polishing company and the machine is known for being high torque. Rupes is known to be smooth. This polisher is known for ability to not stall out with downward pressure. I do like it. Please give your advice.

I can send it back to be fixed for $69 plus shipping

or

buy the Griots New 21mm and get lifetime warranty around.

Or

Makita pc5000 c forced rotation with da secondary switch.

Thank you in advance.
 
It’s hard to say 300 hours a year. I’m not using it 8 hours straight or always doing 2 steps. I do more a one steps. I use it extra down force. I maintain them at least once a year new brushes, strip and clean grime and then swap out the grease. I have a forced rotation, rotary and smaller throw dad’s. Sometime I’ll cut with the forced rotation or rotary other time the 21 is nice and easy on the arms and joints. At least for me and the way I detail the forced rotation is noticeable faster but more physical
 
As much as you use and if you are thinking forced rotation alot of pros use the flex. I would think you’d like the griots.

Some who use alot like the Rupes for smoothness. If the shurhold is smooth enough, griots or flex


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The only problem I see with fix is it’s still out of warranty. It’s been used alot so other parts might be on the verge of going.

Another problem, another $69.

That could be a $69 discount on a g21.

Ultimately getting a g21 and having the repaired Shurhold as a back up would be ideal incase polisher goes out in the future.

As a enthusiast if my g15 goes out it sucks but it’s my car, I can put off till later. Not a great option if it’s a customer


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The only problem I see with fix is it’s still out of warranty. It’s been used alot so other parts might be on the verge of going.

That`s a good thought. But at the cost of employees, they cannot afford to do a deep trouble shoot/fix beyond a basic check on $200 retail machine with a landed cost of probably $50. They`ll send out a new one and most of the cost is covered by the $69. A more expensive machine like a Rupes would justify a repair staff.
 
That`s a good thought. But at the cost of employees, they cannot afford to do a deep trouble shoot/fix beyond a basic check on $200 retail machine with a landed cost of probably $50. They`ll send out a new one and most of the cost is covered by the $69. A more expensive machine like a Rupes would justify a repair staff.

Most times when i’ve seen repairs to hand power tools.... you send yours in and you get a refurbished one not new. Could end with one months or years old.

I based my comments on OP stating he could send back for repair for $59. Not recieve a new one. I gotta think a warranty that is replacing with new woulda let him know and tell him they’d repair it.

Didn’t see plus shipping... even more reason to buy a Griots


Good question to ask Shurholds warranty dept OP.


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@$69 they fix up to two issues if it’s more than 2 issues u get a new one I bought this when DA pad stalling was a big issue. The pad stall issue is a thing of the past but this one for some reason is very torque happy.
 
Yea going with the 69 fix.

on a side note that makita forced rotation with 5mm throw and a switch to go to free spinning da I have wanted since they came out I like the makita brand I have there rotary that has been used on cars, concrete, pressure treated wood and it’s never had any issues and it’s reliable. Maybe the next stimulus!
 
While it`s got the switch to flip to go to free spinning DA, am I remembering wrong that many have said that the free spinning mode on that machine and the Rupes really works best for applying waxes versus actually doing paint correction? I thought the free spinning mode was pretty prone to stalling.
 
While it`s got the switch to flip to go to free spinning DA, am I remembering wrong that many have said that the free spinning mode on that machine and the Rupes really works best for applying waxes versus actually doing paint correction? I thought the free spinning mode was pretty prone to stalling.
Flex uses forced-rotation with smaller (8mm) throw to do correction. The Rupes and other free-spinning DAs use throw to do more correction, which is why 15 and 21 mm machines are popular for correcting large areas on SUVs, RVs, etc. But plenty of people use 8/9mm DAs for correction though it takes longer than forced rotation or longer throw machines. The key with free spinning is proper usage and to make sure you put a line on the backing plate so you can verify it continues to spin. You’ll also want to use it near full-speed on a free-spinning machine to make sure it has the most power available.
 
Yea going with the 69 fix.

on a side note that makita forced rotation with 5mm throw and a switch to go to free spinning da I have wanted since they came out I like the makita brand I have there rotary that has been used on cars, concrete, pressure treated wood and it’s never had any issues and it’s reliable. Maybe the next stimulus!


Speaking of the next stimulus, my pick would be the one that got away.... Rupes Mille. (hopefully not for long)
I have this Malibu paint that loves to hold on to any and all swirls, especially deep ones.
 
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