Wow! "Do Not Wash" taken seriously

H

Hey Moe!

New member
As I drove to visit family in Northern Virginia last weekend, the TPMS light in my BMW 128 flashed while I was 50 miles from destination. I got to a gas station quickly, but upon filling the offending tire, it would not hold air, not at all. A goner.



So, I called BMW of Fairfax VA, and limped there on the run-flat. They did not have the stock Pirelli run-flat in stock, but they were happy to order one, and get me going ASAP. No problem for me to hang with family for an extra day or two.



The service manager who took care of me asked me if I wanted them to wash the car, and I replied, "No, thank you. I like to wash it."



When I picked up the car, it hadn't been washed, and there was a large sign on the dash, visible to all, proclaiming, "DO NOT WASH."



Is someone getting this right, after all?
 
Yes, I kept the sign, and have it taped to my fridge (no worries, I'm alone, no wife to complain about it, and my kids will understand when they see it). I consider it to be a trophy!
 
LOL thats awesome. one of my customers made a sign and had it laminated. it reads: "please do not wash this car", so what do you think happened when he took it to the lexus dealer for service??
 
advs1 said:
LOL thats awesome. one of my customers made a sign and had it laminated. it reads: "please do not wash this car", so what do you think happened when he took it to the lexus dealer for service??
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They didnt wash it?
 
I make one in the shape of my dash that covers the speedo and whatnot. They have to look at the mileage at every service so its quite hard to say they didn't "see" it :lol
 
I wish this was the case at all dealerships! My friend brought his BMW to get serviced after we spent 12+ hours cdetailing it up to probably 90% corrected. He specifically told them not to wash it and sure enough they washed it and swirled the HOLY HECK out of it! Then had the audacity to say I used fillers because they couldn't put that many swirls in with just one wash. I explained that they are full of it because I always do IPA wipe downs and they just ignored my friend's angry requests to pay for it. He should have never let them get away with it. It still frustrates me to think about it.
 
Hey said:
As I drove to visit family in Northern Virginia last weekend, the TPMS light in my BMW 128 flashed while I was 50 miles from destination. I got to a gas station quickly, but upon filling the offending tire, it would not hold air, not at all. A goner.



So, I called BMW of Fairfax VA, and limped there on the run-flat. They did not have the stock Pirelli run-flat in stock, but they were happy to order one, and get me going ASAP. No problem for me to hang with family for an extra day or two.



The service manager who took care of me asked me if I wanted them to wash the car, and I replied, "No, thank you. I like to wash it."



When I picked up the car, it hadn't been washed, and there was a large sign on the dash, visible to all, proclaiming, "DO NOT WASH."



Is someone getting this right, after all?
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I collected pretty nice size checks from them in the past for fixing the damages their "washing" caused. I doubt that their technique has improved at all and they still swirl up most of the cars.:laugh::laugh::laugh:
 
This is similar to the two Mercedes dealerships I go to. They ask if I want it washed and I tell them no, so they stick this 8x11 laminated sign saying "DO NOT WASH" on the front dash. It's great when instructions are followed lol.
 
No problems with that here. None of the shops I patronize want to lose my business. They even open/close the doors/hood/etc. the way I specify, knowing that touching my paint isn't in their best interest; it's just easier to keep my happy.
 
Accumulator said:
No problems with that here. None of the shops I patronize want to lose my business. They even open/close the doors/hood/etc. the way I specify, knowing that touching my paint isn't in their best interest; it's just easier to keep my happy.
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Now that right there is just bad ***! Either you are very intimidating or know one hell of a guy that is..lol..
 
mrclrider said:
...Either you are very intimidating or know one hell of a guy that is..lol..
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Heh heh, nah, I wouldn't think that's it...I just make it clear that they can't [mess] up my vehicles. I explain it as a case of "doing it the right way" and explain why it *is* right, ending that talk with something like "no hard feelings if you'd rather not deal with me, but you gotta do it this way if you want my business".



But I *do* somehow get those people to take me seriously ;) Ditto for my wife when she's had to take vehicles in for service while out of our area.



Actually, I've had mechanics/shop owners take pride in being "good enough to work on [Accumulator]'s vehicles". One mechanic even mentioned being able to satisfy me at a job interview! And yeah, the shop owner called me up to verify it (wasn't hiring at the time, but woulda hired the guy).
 
MAXSE2kMT said:
I wish this was the case at all dealerships! My friend brought his BMW to get serviced after we spent 12+ hours cdetailing it up to probably 90% corrected. He specifically told them not to wash it and sure enough they washed it and swirled the HOLY HECK out of it! Then had the audacity to say I used fillers because they couldn't put that many swirls in with just one wash. I explained that they are full of it because I always do IPA wipe downs and they just ignored my friend's angry requests to pay for it. He should have never let them get away with it. It still frustrates me to think about it.
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what a crock of ****.





I bet a firm letter from a lawyer "friend" would straighten that out real quick.
 
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