What's your Pro Shop Detailer Presentation Score

P

pingable

New member
Presentation is everything.....at least for me. It shows me what level of EXPECTIONS I expect from you as much as you expect from your appearance to anyone walking into the shop.



What's your Pro Shop Detailer Presentation Score ;-)



This is sort of a *my musings* of the day thread.



For all you pro detailers out there, how much do you spend on the shop, equipment, supplies,etc. Not from a who has the biggest budget, but just *investing* into your business.





As crazy as this big town is out here, there is less than a HANDFUL of detailers I know I would bring my cars to. Some are more *concierge services-mobile* but are deeply invested in knowledge of the trade, and while they may not have a shop , they have good tooling, paint meters and good chemicals worth the professional detailer fee they command. These guys I would consider more of a connoisseur detailer.



Second to that, there are shops which have invested heavily into the *shop*, tiled floors, inground lifts for all detailing bays, etc, etc. They don't use our *autopia boutique products*, house brand/bulk usually, but they are a FULL service shop. They will take off the wheels, properly torque them on, etc.



THESE are the levels of shops/people I like to deal with.

Will the inground lifts make you a better detailer. No

Will the 3" pnemuatic rotary gun i spied make you a better detailer. No

Will the top tier chemicals I see stocked make me feel more confident you're a better detailer. No



But at least I know you are vested into the craft.....
 
To me, appearance matters somewhat, as in does the shop/mobile vehicle look professional and clean. I don't really care what somebody's shop looks like, what equipment/products they use, how much money they have invested into the floor of their shop, etc. All that matters to me is what kind of work comes out of that shop. As long as the shop is clean, good lighting and other *necessities* to do the job right, that's all that really matters. When I had my shop I did, as I had some spare $, invest into things like nicer looking shelving, some sort of decorations and eye candy for the shop, but never went crazy with it as all I was worried about was turning out the best work possible. Now that I'm mobile, I plan to buy a nicer looking vehicle soon, put a professional looking wrap on it, etc. But again, it will just be enough to make me look more professional without going crazy on it. I'm much more concerned with what my customers think about my work than my appearance. But my appearance does need to be professional, though not necessarily "fancy" or "high end".
 
We have a pretty nice shop, but our focus is obviously quality. At this time we are not interested in investing a ton more money into our shop because we don't own the building. We are hoping to be able to purchase a building in the future, and then we will go crazy with nice floors, specialized lighting, etc. etc.
 
On scale of being an onsite service, I spend a lot on equipment and what I consider the best detailing products(most are well known products here and considered boutique, but sometimes the best product for a job is not the most expensive one). Being an onsite automotive restorer and detailer means that my truck/rig does not sell my job or get me a new client. My reputation gets me a call, my personal service and striving to discover and meet my client's needs seals the deal. My driving up in a nice truck, a professional company shirt/jacket and all the proper equipment required to complete the job just reinforces that I am not some fly-by-night operation with nothing invested. Chefwong, like you said, the equipment does not make you a great detailer. All detailers here worth their weight, understand that knowledge and its application are primary.
 
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