Ripped Edge Pad/New 4" Edge Pads

T

tustah

New member
I was using Optimum Compound on a car earlier today and I noticed that the Orange Edge Pad ripped :confused: ?? I worked on one side of the pad on half the car when it tore, on speed 6. I also added pressure while polishing. What did I do wrong?



On the good side:



Dear Tu,



The 4 inch pads are in the prototoype and testing phases now and should be on the market within a month. Look for them to be carried by Autogeek, Detailcity, and others.



Best regards,

Aaron Krause (President & CEO)





Hopefully this will help with deeper scratches.
 
Tustah



U got a 4in pad lucky dog.....i tried get one prototype but was unable.....

man i would been pissed if that was me....by any chance you you have a digital camera if so takes some pics....

also did you snag or catch the foam against anything...well its a reason why they r prototype there in the test phase so feed back is need so they can improve on this.....
 
Sorry I meant the orange 6" DA pad, not the prototype. I have no clue what happened to the pad. I'm guessing maybe I added too much pressure or something but I did notice a tiny tear from the center of the pad, which probably increased. I have no clue how these tears form though.
 
Same thing happened to me! Fisrt use with a 6" white pad! Tore a wee bit from the center within about three panels and it wasn't running fast, pressure, or going over any emblems, etc. I called them, told me it was probably due to lack of product so there was friction and caused the tear. I used plenty of product though. Said to send it back and they would replace it. I personally think they should send the replacement with a call tag for the other. Why should we have to go through the trouble after buying expsensive products? That's mediocre customer support if you ask me, others would go above and beyond to make it right.
 
I'm not sure about everyone else, but I started noticing that the adhesive glue that holds the two sides of the pad together began coming apart after I used it. I'm afraid this may be the reason why mine shredded up.



Also, I checked the pad again and the rip in the pad wasn't the result of a slight tear from the center. I really have no clue why my pad ripped.
 
Funny, I had been asking Aaron for some 4 inch pads, and he said he was going to send some out for me to test, but I never got anything. Oh well.
 
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