Okay, I called them again, and this is what they have to say.
Which (p21s or s100) sells better?
Answer, Hard to tell. p21s is not highly distributed, while s100 is sold in 633 Harley stores around the country. They do not sell to discounters, such as Pep Boys, and Auto Zone, and that is why p21s is soo hard to find.
Did sales go up when the rumor started? Hard to tell.
How do you recomend we prep the paint before using s100? Use the Paint work cleanser.
Has the formula ever changed EVER? Yes, but couldn't say when.
Will the price change any time soon? No
Is s100 okay for cars? Yes
He said just recently they have become known for p21s wax. They had been in a niche market for wheel cleaners, which are ph ba;anced and contail no lye, and after the wax test (thinking guru reports mabey) they have become popular for the wax.
Both the man and woman I spoke to were very nice people. He didn't answer some of my questions due to the formula, which sets them apart from everyone else. thats cool with me, as long as they only improve on the formula.
A product he listed which I've never seen are windsheld wipes. They do not make tire or leather care. (I asked becasue it is sooo hard to find p21s, i thought mabey they have somthing else out there which is hard to find.)
He asked if this info he was telling me was going to be in print. I told him about Autopia, and hopefully he'll join and chime in on this thread.
Good to know there is good customer service behind the exceelent products!