Outstanding Customer Service Today From 3D

jmsc

New member
Ordered online from 3D California a 32oz bottle of their new AAT #501 compound. Found out that due to high demand its not available anywhere else. I wanted expedited shipment from CA-CT. Couldn't do it online. So I called 3D shipment and was told by Hector that he would have to set up the purchase manually for me. Normal shipment via USPS or FedEx takes 5-6-7 days to CT. I wanted 2-3 days Priority via USPS. He called me back in 5 mins with the Priority cost. Then he asked if I ever used 3D polishes before. Told him I only used HD Polish which in turn drove me to try the new #501. So then he tells me he will include 3 sample products for me to try at no extra cost (2 oz each of HD Cut, HD Speed and their new #502 final polish). Sometimes you get 1 sample on an order from a company and then pay for the rest. Not this time. All 3 were for free. If you're looking for top-notch CS try 3D HD out of California. They are very, very good. Will receive the package on FRI. Thanks Hector Garcia for the samples and your help!
 
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So impressed with #501 that I have not yet tried CUT. But will down the road. SPEED is an A-1 with wax. Currently using a coating after a final polish and a panel wipe-down. Tried #502 but got hazing for some reason after using #501. Will have to try it again. HD polish still my favorite FP.
 
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