Lying cheating detailers

Tex Star Detail

Tex Star Detail

Formerly TexasTB
OK...

I talked to a "guy" today, who, I guess, details.......or hacks I guess you can say. Said he has been detailing for a "while"...

He seen my trailer and came up to me. Asking me questions. Windows was one of the topics. He asked if I cleaned windows if they looked clean.....:hmmm: :hmmm:

ummmm. O.......K..........

I said yes, why. He said he saves time by not doing windows if they look clean.......:passout: Another....O.........K..........

Whay would anyone do that? If a customer pays for something, don't you think they should get it? Even if windows are spotless, I still go over them. Never know, the customer could have left a finger print hidden on a windo on purpose somewhere.....lol

Why do people like to cheat customers out of money and cut corners?
It is hackers like that, that give honest detailers like me a BAD NAME, and it pises me off!

BTW, I asked if they ever been to DetailCity......His response....
"Where is that? What state?"
I left it at that, as I did not think having a "Hack" join the forum was a good thing......

People these days............................:passout:
 
TexasTB said:
OK...

I talked to a "guy" today, who, I guess, details.......or hacks I guess you can say. Said he has been detailing for a "while"...

He seen my trailer and came up to me. Asking me questions. Windows was one of the topics. He asked if I cleaned windows if they looked clean.....:hmmm: :hmmm:

ummmm. O.......K..........

I said yes, why. He said he saves time by not doing windows if they look clean.......:passout: Another....O.........K..........

Whay would anyone do that? If a customer pays for something, don't you think they should get it? Even if windows are spotless, I still go over them. Never know, the customer could have left a finger print hidden on a windo on purpose somewhere.....lol

Why do people like to cheat customers out of money and cut corners?
It is hackers like that, that give honest detailers like me a BAD NAME, and it pises me off!

BTW, I asked if they ever been to DetailCity......His response....
"Where is that? What state?"
I left it at that, as I did not think having a "Hack" join the forum was a good thing......

People these days............................:passout:
Click to expand...


I agree with you on this. Few years back I had a SUV that I had to get done for a freind, I had just had an operation on my neck so I wasn't in my best shape. I called a local mobile guy to come out. He went over the paint once with a AIO product, you could still feel all kinds of stuff on the paint. He used the same MF towel to clean the inside and window at the same time.

I could go on with what I saw him doing, I had to work on the car for another 2 hours after he left so that I could feel good about turning it back to the customer.

I also call the local detailers when I see ad's and some of the replies that they give me about there service makes me wonder how they get jobs

This guy was a hacker big time
 
I have found that there are far to many people who get into this business to make a quick buck. They think they can do a good enough job to get paid and go home and have no regrets. There just arnt enough of us who actually care. Its sad but its the truth
 
CalgaryDetail said:
I have found that there are far to many people who get into this business to make a quick buck. They think they can do a good enough job to get paid and go home and have no regrets. There just arnt enough of us who actually care. Its sad but its the truth
Click to expand...

CD

The sad part is the these guys get cars, hack them up, miff off some customer and that ruins it for them, they don't trust anyone after that.

I've had a few of those customers, they ask me about a million questions. I tell them this, I will do the car for free if you can point out to me why your are not happy with the results. I've never had to give my details away
 
TexasTB said:
I left it at that, as I did not think having a "Hack" join the forum was a good thing......
Click to expand...

I think all of us here appreciate that :bigups

I tried to save time once by only dressing three tires. :notme:
(accidentally of course)

Another time I spent quite a bit of time polishing out this black Porsche and after I was done with the whole detail, I realized that I missed polishing the entire driver's door. :passout: It stuck out like a sore thumb, I'm still scratching my head wondering how I missed it. Luckily I noticed it before presenting it to the customer. It's rough getting old. :cool:

:cheers:

Troy
 
Troy@DetailCity said:
I think all of us here appreciate that :bigups

I tried to save time once by only dressing three tires. :notme:
(accidentally of course)

Another time I spent quite a bit of time polishing out this black Porsche and after I was done with the whole detail, I realized that I missed polishing the entire driver's door. :passout: It stuck out like a sore thumb, I'm still scratching my head wondering how I missed it. Luckily I noticed it before presenting it to the customer. It's rough getting old. :cool:

:cheers:

Troy
Click to expand...

Troy

I've done things like that, what happens to me is if I attack a car in a different method that I normally use, I can forget to go over a panel.

I have one way in which I start and finish the paint, if I change that it messes me up every time
 
if a large guy walks into mcdonalds and asks for a burger, are they gonna give him his meal? yes. if some pays you to detail their car(including windows), are you going to do it? yes. well thats how my mind works. they paid for it and whether they "need" the service or not isnt really our choice. if they decided they want it, then you do it. end of discussion, that guy is a tool and he's ruining detailers reputations all over
 
Beemerboy said:
Troy

I've done things like that, what happens to me is if I attack a car in a different method that I normally use, I can forget to go over a panel.

I have one way in which I start and finish the paint, if I change that it messes me up every time
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I kept getting interrupted, that was my problem on that job.

Seriously though, hacks that under charge and under deliver really do bother me as well.

The ones that do decent work, but don't charge enough for their services drive me nuts too. They go out of business a year later because it wasn't worth it to them. It makes me have to convince new customers that we are spending quality time on their car and our rates need to reflect that.

Troy
 
Kelso said:
if a large guy walks into mcdonalds and asks for a burger, are they gonna give him his meal? yes. if some pays you to detail their car(including windows), are you going to do it? yes. well thats how my mind works. they paid for it and whether they "need" the service or not isnt really our choice. if they decided they want it, then you do it. end of discussion, that guy is a tool and he's ruining detailers reputations all over
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I did an SUV last year that was done by another detailer a month before, They didn't clean or do anything to the roof of the SUV....LOL

The guy asked me do you wax the roof, I said that if its attached to the car then yes
 
Beemerboy said:
I did an SUV last year that was done by another detailer a month before, They didn't clean or do anything to the roof of the SUV....LOL

The guy asked me do you wax the roof, I said that if its attached to the car then yes
Click to expand...

That is pretty common around here. :wall
 
Beemerboy said:
Your kidding me?


Most of the time when I do a SUV I do the tops by hand but never not at all
Click to expand...

Well more often than not, you can tell there wasn't much done to the roof on an SUV. It's common to have roughness only on the roof because the last detailer didn't bother to clay it. There are only a few good detailers here, most of them are hacks.

I imagine it's the same everywhere you go


Troy
 
Troy@DetailCity said:
Well more often than not, you can tell there wasn't much done to the roof on an SUV. It's common to have roughness only on the roof because the last detailer didn't bother to clay it. There are only a few good detailers here, most of them are hacks.

I imagine it's the same everywhere you go


Troy
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It isn't only in the detailing world, either. There's a lot of hacks in other things too, and more often than not they get away with it because people just don't know any better.
 
Chris tell us how you really feel lol..

Chris your concerns are common with many land base car washes here in illinois..I have had the antenna on my inner windshield for my navigation knocked off, the felt around my rear window ripped..The majority of clients don't have any knowledge of what a real car wash consists of..

If you talk to people about swirls they don't know what your talking about ,or know what there looking at when you show them:huh:

work ethics aren't priority for some..
 
I think that people like that will find themselves out of business within a year, they are in it for the quick buck and not true detailers or true businessmen.
I doubt that they will recieve much return business or word of mouth, and if they do it will be negative.
Like Jared said it's not just in detailing but in all sorts of service based occupations.
Someone will look to take a few shortcuts or underbid someone else and not realize what it is to keep a customer happy, and they WILL fail. The honest businessman who bids accordingly will be the one that you can go back to year after year.
It's just a matter of understanding that it's not only getting the best price, but what you are getting for that price.

JMHO
"J"
 
I undercharge all the time (in my opinion, but not by much...), but I also think that it will work to my advantage. Do a kick-ass job and make the car look great, don't charge the customer an arm and a leg, you've got yourself a 95% chance of that client returning as well as who knows how many referrals. I don't say I'm the best because I know I'm not, but I feel confident that I do one helluva job and as far as I know all my clients agree.

Then I see/hear about people like this and I ask myself "Why?"

I started working for a local mobile detailer here almost 2 years ago, needless to say he was a joke. The first day of work I already knew I knew more than him (Who hits a swirled up black G35 with rough paint with a PC on speed 6, Race Glaze polish/Sealant with a RED Megs pad???)

One time we were out doing washes at a real estate office with "regular clients". I was cleaning some coffee spots off the seat of a Lexus we were washing and my boss tells me "Don't do that, he didn't pay for that"
He washed a black BMW X5 with a dirty old wash mitt, no bucket, no soap, just the pressure washer and his mitt...
We used DIRTY microfibers for EVERYTHING
We used WATER to clay, when and IF we did clay
We "spot cleaned" windows if they looked "clean"
He used ACETONE to remove some oil spots on an Acura...Let's just forget about the clearcoat failure we're applying the Acetone to.........

I could go on, and on...and on....and....on.......but I think you guys get the picture. And sadly he ran his life pretty much the same way.

Those of us on this forum go into greater detail for a quick wash than a lot of "detailers" do during a detail

It's going to be this way, there's a new kid on the block every day and there's already a line of suckers 3 blocks long waiting for him

Dolan
 
Beemerboy said:
I did an SUV last year that was done by another detailer a month before, They didn't clean or do anything to the roof of the SUV....LOL

The guy asked me do you wax the roof, I said that if its attached to the car then yes
Click to expand...

My first customer 16 years ago drove a Jeep Cherokee. The person that was cleaning it for her before never washed the roof. They just sprayed it off (no drying).
 
I agree there are alot of hack detailers out there that cut way to many corners to make an extra buck. But this is a business to most, not a hobby. Sometimes you can get away with not having to clean all the windows, example being a suv i wash every week. most times i don't even have to touch the rear windows on the inside. Not saying i leave them dirty, i do look. Having a good eye will save you some time. And in the end time is money.

Let me ask all of you that are saying you do it anyways because the customer is paying for it. When vacuuming, if the rear seats were not sat in since the last time you cleaned it. Would you still spend a minute or too vacuuming nothing? This is the same concept as cleaning windows that just don't need it.
 
Beemerboy said:
I've had a few of those customers, they ask me about a million questions. I tell them this, I will do the car for free if you can point out to me why you are not happy with the results. I've never had to give my details away
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I have also done and still do this and have not had to give any of my details away either. This type of person is usually the ones that you get the most reaction out of when they see what a "REAL" detail is.
 
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