Lemon Law Bible
I bought a new 2002 Pontiac Montana Mini-Van in Late August of 2002. I had all sorts of problems with it. My June of 2003, GM bought it back under the Michigan Lemon Law. I had had roughly 27 pages of repair history by then. I went through 3 sets of brake pads, 2 sets of rotors, and 2 sets of drum brakes in about 22K miles. It was so bad that on Friday the 13th of all days (Dec.13, 2002) I ended up rear ending some poor lady because my brakes werent working right. It was just a minor accident at low speed (15mph) but still. Also, was on my second radio, third armrest, ect..... The dealer that serviced it was in Davison, MI. Their name is Jim Waldron Pontiac Buick GMC. They are BAD, BAD, BAD. Thats not just my opinion either. I caught them in so many lies, it isn't even funny. I even tape recorded the service manager lying, and then when I confronted him with proof he was lying, then played a copy of the tape, he turned about 10 shades of red. The kicker is, I didn't even buy it from them, however, they were the only ones who ever serviced it, and GM made THEM buy it back. The link above is to a very educating book. The author was who represented me. He was great!!
End result, since the milage was high for less than a year of ownership, they just bought the vehicle back and didn't give us any money for it, however, they gave us cash for the price we paid for the 100K warranty. The lawyer didn't take any of that and was paid in full by GM. I would recommend him and to stay away from that mini-van. Well, atleast that model year.
Best part is, when we went to turn it in, they did their final inspection. They forgot the 2nd row passanger captain's chair with the built in cup holders. We never used it, took it out when we got it. That was their was more room on the inside and easier to get the kids in and out. My wife was about to do the right thing and inform them and go home right away to get it and return it when I shot her the look of death. She then read my mind and smiled an evil grin. Those a**holes screwed us around for around 9 months, we deserve the chair. Now, it's in my basement and serves as my 8 year olds lazy boy for when he is playing X-Box.
