It sucks, the damn thing has been breaking and breaking and breaking. I follow all the right procdures, call them up etc. Im not going to go into a long detail story, but bottom line. This machine will clean your carpets VERY WELL AND WTH EASE, but it breaks to much end of story. Okay well i fixed it already,and another wire shorted out. I do use the right extension cord length and guage,it just seems like this unit doesnt like me much. Anyways i guess one good factor is, that is is really easy to fix since im not that much mechanically inclined anyways. This is about the 3 time I had to take this thing apart, but it keeps on going.
For the money I would try another brand of an extactor, but overall the cleaning capabilities of this machine does rock big time, but realiability does not.
For the money I would try another brand of an extactor, but overall the cleaning capabilities of this machine does rock big time, but realiability does not.