Help - rough spot

gunmetalgrey

New member
Noob here, trying to keep his gorgeous new car looking great. Need some expert advice.



My dealer threw in PermaPlate for free as a sweetener, and when I picked up the car from their detailer, I have to say it was noticeably glossier than the other showroom cars.



A day or two later, I opened the trunk and noticed a rough texture on the back trunk lid, and my fingers left trails of fine black dust behind. Colored wax residue, maybe?



I got out a clean cotton diaper-type towel, and gently cleaned it off. I found that there was dark residue around the chrome logo and lettering on the trunk, too. I got in there carefully with the towel, and buffed it out then wiped away the dust.



So far, I'm thinking the detailer forgot to buff the residue off on the trunk.



Here's the problem: there's a rough patch on the back of the trunk that doesn't smooth out with buffing. It's shiny, but the surface is rough. The rest of the car is smooth and glassy to the touch.



If I can fix this myself, I'd like to. I have numerous small problems with the dealership, and I don't want to get back on the merry-go-round if I don't have to.



I just bought a bottle of Maguire's QD per the reviews on this site, and some microfiber towels. I went over the whole car, and it looks great. But it didn't work on the rough patch, even with some real rubbing.



Is the rough patch likely to be dried wax or polish? How do I get it shiny and glassy without hurting the finish?



Most important, did the detailer screw up my paint?



Thanks for your help!



GMG
 
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