Great customer service from Sal Zaino

TGates

Active member
I e-mailed Sal this morning about my ZFX being dried up after only about 6 months. I told him it had been stored in a heated garage (never below 50 degrees and never extreme heat either) and stored in the original dropper, tightly sealed, and stored in the 2 ounce plastic bottle, also tightly sealed. I thought maybe he would pick up shipping charges on a new ZFX kit. Within a couple of hours, he sent me an e-mail back simply asking for my full shipping address, as he would send me a replacement. No questions asked.



It doesn't get much better than that. I don't know if Sal visits this forum or not, but if so, THANK YOU AGAIN. :bigups
 
I have heard about the ZFX gumming up or whatever, so i brought it inside where the AC is.



Im glad to hear his C.S. is as good as his products.
 
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