This has been bugging me lately. There are a few big shops around me that offer some packages that "clean" the glass and others that "clean and polish" the glass. These are big, high volume shops. Are they actually taking the time to polish the glass with something like Ceriglass? I had a Mercedes GLK come in yesterday that had a weird film on the inside of the glass that would not come off, I tried Invisible Glass, 3D 50:1 Glass Cleaner, and even some super strong ammonia based glass cleaner and nothing would take it off. I did some research in this forum and others have said that it could be offgassing of the previous dressing, but I was the last one to detail it and used HD Protect.