bunkeroo26
New member
You can be in for quite a long conversation, if you start talking "shop" with a detailer.
If you get on the subject of polishes and abrasives, debating about SMAT, or talking about
vinyl trim and tire sidewalls. This is part of the love that many of us have for the business.
It is that love that makes us strive to deliver and "autopian" level of service.
For many of us, this love for the business compels us to test and critique many
different products and application methods. Is there a "best"? Hardly, but you can find
what works best for YOU. Many of us become loyal to a brand when we find one that
works for US. I have one brand that is my hands-down favorite. What is Yours?
I'm also curious WHY this brand is your favorite. Is it because a specific product works
better than anything that you've seen? Do you just like the smell that one leaves, or you
like the cutting ability of another? Do you not have a specific product, yet a whole bunch
of products, and you use what you feel like on a random day?
My answer is short and simple. Optimum Products. I was first introduced to their
Polish and Compound products and they simply worked. Then, I hear about this Optimum
No Rinse. I did not know at that time, that this was the product that would change how I
view car detailing, forever. This is the product that allows me to get certain services done
quicker than other vendors, hence a cheaper price point for me.
What stands apart the most, from the Optimum Line of Products, is its owner. Sometimes, brands
are defined by their owner. You can have a great product, but customer service and interaction
with the owner were very sub-par. This is anything but the case with Optimum Products. Not
only has their Polymer system changed the way that I view detailing, but I just love the
interaction with him. He is one of the most helpful and kind men that I know of, on the phone.
I just think that the owner's attitude is one of the least-discussed aspects of an effective product.
Sure his product performs better than any other that I have used, but you wouldn't know it if
you talk to him. For a man who has changed many lives, he is quite humble.
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Many of you new people might be wondering what we are talking about when we say Autopian.
I mean, what do we have that is unique to other people. The answer is NOTHING. Some of us
might have more experience than others, but what sets Autopian Standards High is the consistent
level of excellence. Most people have the drive to make something look perfect, or as close as
possible. What most people do not have is the drive to attain that standard consistently with
every job taken. It is that desire not to take shortcuts. It is having faith in your products and
methods. It is knowing that you are going to give the customer a good product and they will
be happy.
How bad it must feel for some of the other people who do a lousy job.
While they are working, it could be in the back of their mind that the customer isn't going
to appreciate this. They aren't going to be satisfied with it, so he doesn't put his heart into
the work. It is Autopian Standards to put your heart into every vehicle. Unfortunately, our
customer's timeline and pocketbook do not allow us to do the cars to our satisfaction every time.
If you get on the subject of polishes and abrasives, debating about SMAT, or talking about
vinyl trim and tire sidewalls. This is part of the love that many of us have for the business.
It is that love that makes us strive to deliver and "autopian" level of service.
For many of us, this love for the business compels us to test and critique many
different products and application methods. Is there a "best"? Hardly, but you can find
what works best for YOU. Many of us become loyal to a brand when we find one that
works for US. I have one brand that is my hands-down favorite. What is Yours?
I'm also curious WHY this brand is your favorite. Is it because a specific product works
better than anything that you've seen? Do you just like the smell that one leaves, or you
like the cutting ability of another? Do you not have a specific product, yet a whole bunch
of products, and you use what you feel like on a random day?
My answer is short and simple. Optimum Products. I was first introduced to their
Polish and Compound products and they simply worked. Then, I hear about this Optimum
No Rinse. I did not know at that time, that this was the product that would change how I
view car detailing, forever. This is the product that allows me to get certain services done
quicker than other vendors, hence a cheaper price point for me.
What stands apart the most, from the Optimum Line of Products, is its owner. Sometimes, brands
are defined by their owner. You can have a great product, but customer service and interaction
with the owner were very sub-par. This is anything but the case with Optimum Products. Not
only has their Polymer system changed the way that I view detailing, but I just love the
interaction with him. He is one of the most helpful and kind men that I know of, on the phone.
I just think that the owner's attitude is one of the least-discussed aspects of an effective product.
Sure his product performs better than any other that I have used, but you wouldn't know it if
you talk to him. For a man who has changed many lives, he is quite humble.
--------------------------------------------------------------------------------------------------------------
Many of you new people might be wondering what we are talking about when we say Autopian.
I mean, what do we have that is unique to other people. The answer is NOTHING. Some of us
might have more experience than others, but what sets Autopian Standards High is the consistent
level of excellence. Most people have the drive to make something look perfect, or as close as
possible. What most people do not have is the drive to attain that standard consistently with
every job taken. It is that desire not to take shortcuts. It is having faith in your products and
methods. It is knowing that you are going to give the customer a good product and they will
be happy.
How bad it must feel for some of the other people who do a lousy job.
While they are working, it could be in the back of their mind that the customer isn't going
to appreciate this. They aren't going to be satisfied with it, so he doesn't put his heart into
the work. It is Autopian Standards to put your heart into every vehicle. Unfortunately, our
customer's timeline and pocketbook do not allow us to do the cars to our satisfaction every time.
