I am so impressed with Patrick's service, I just had to post this thread. I placed 2 orders with Excel Detail over the past few months, nothing too big, some MF towels and detailing products however I am blown away by the service that Patrick provides. First of all, I received the products within 2 days of placing the orders but what really impressed me was that both times Patrick sent me a refund for "unused shipping charges". I have never ever received a refund from any company for "unused shipping charges". All other companies would pocket the funds, but not Patrick. If Patrick decides to open a car dealership, I will be his first customer.
Talk about an honest businessman, Excel Detail rocks :up

Talk about an honest businessman, Excel Detail rocks :up