Customers shy about QEW...

G

GoodnClean

New member
I'm having an interesting problem.



I'm getting resistance to the QEW, even after showing customers my own car they just don't seem to like the idea of a hoseless wash. I had one call me today (a weekly washer) that wants me to do a bucket wash from now on.



What should I do? Those of you (like Scott) that exclusively use QEW how do you get the customer on board with the idea? I really dislike bucket washes (its my least favorite part of detailing) should I offer to do them but charge more?
 
If the customers want you to use a hose and bucket, charge them more like I do. Since it takes longer and costs you more, get paid more to do it. I have one customer who has a pressure sprayer and water deionizer at his office and home and wants me to use that to wash his cars. No problem since he pays me more.
 
Your customers may actually be correct in their thinking preferring a soap and water wash. Depending on where travels or sets it may be getting subjected to harmful pollution which contains acidic compounds. If this is the case a Ph Neutral "Acid Neutralizing" car wash would be extremely bennificial. ($5 word)



Why?



It will prevent the premature brake down of the wax/sealer system that you have used on the vehicle and it will prevent these harmful compounds from causing damage to the paint film. All of which your waterless systems will not be able to do. Ideally, a vehicle should be washed once a weak.



Sell bennifit not price. If you think it takes longer charge accordingly. Customers will respect you for it and depend on "YOUR" Service.
 
QEW is not a water less wash like some of those quick detail things. It does contain water.



Also... if it's a Neutral PH, then it doesn't do anything to acid...
 
I miss understood the product you were referring to. I know now and I am familiar with though I have not used the specific product.



As for a ph neutral cleaner you are correct in that most soaps are not Ph neutral. But it is incorrect that a ph neutral soap will not clean nor will it do anything to acid.



Do a Google check on 118 SC.



This product was developed specifically for the Automotive manufactures to neutralize both surface and subsurface acids/acid rain that cause a lot of damage of modern paint finishes as well as an extremely effective cleaner.
 
Google search for "118 SC" turns up a number of hits, but nothing related to the auto industry that I could see. Perhaps you could provide a link? I'd be interested to learn how something other than a base neutralizes acid . . .



Tort
 
Yeah, I couldn't find anything on 118 SC...



We never said a neutral pH soap won't clean. We just said it won't neutralize an acid. Something that's Neutral won't change the pH of an Acid. It'll dilute it down though... Put pure water in Vinegar and you still have an acidic solution.



The ABC from Autoint has an Acid step, then Alkaline step and then a Neutral Car Wash...
 
118 SC was developed by Finish Kare at the request of several Automotive Manufactures. As for its characteristics it has as a neutral Ph and it will neutraize acid rain as well as certain acids. It also has the ability to aid in neutrizing the hard water that is used for the wash.



If you consult an acid rain map you will find that all populated areas are exposed to acid rain. The largest concentrations are along the coastal cities and the mid west regions.



It is definately advantagous to use such a product for the simple reason that it prevents the acidic compounds from degrading the sealant/waxes plus by using a neutral Ph soap you are not degrading these protectants like many other soaps which can be very caustic.



As a side note since paint is porous acidic compounds will migrate into the subsurface of the paint film where they can create even more damage.
 
TLL said:
118 SC was developed by Finish Kare at the request of several Automotive Manufactures.
Click to expand...
I asked this question once before, and you didn't respond: Are you affiliated with Finish Kare? About 1 in 5 of your < 40 posts refers to the company. Your IP resolves back to Phoenix, AZ; Finish Kare (not surprisingly) is also located in Phoenix.



If you have a business relationship with Finish Kare, you need to review forum rules regarding commercial postings.



Thanks,

Tort

(moderator)
 
Unless the owners of the mentioned cars do not care about micro marring and scratches I cannot fathom not bucket washing a car. I power/bucket wash my car every Friday on my lunch hour and then Friday nights the wif and me go to a car show at Tower Shoppes where our club and about 300 various others get together + vendors. I have a hard time resisting the urge to wipe it off (QED) when I get there as I know full well it will scratch it. There is a fellow in our club that brags about the fact that he has never in 2 years bucket washed his car. Well, no offense but he is blind or just doesn't care because his car is one huge pile of marring and scratches not only that I usually see him using paper towels to wipe it off. Beside the turbo PT he also has a 52 Ford so I don't get it. LIke I said they are either blind, or it does not bother them. Me personally, I hate marring and scratches and I work damn hard to be as free as possible from it.
 
gbackus said:
Finish Kare is actually located in California :)
Click to expand...
Finish Kare International

4340 E Indian School Rd. Suite 21

Phoenix, Arizona 85018-5360



That address was taken from this web page: http://www.fk1usa.com/privacy policy.htm



It's the privacy policy page from Finish Kare USA's website. Perhaps there's a CA distributor as well, but FK definitely has a presence in Phoenix, AZ. Also, a yellow pages search turns up "Finish Kare of Arizona", and "Finish Kare USA" listed for Phoenix.



Which brings us back to my original question: TLL, are you affiliated with Finish Kare in any way?



Tort
 
TortoiseAWD said:
Finish Kare International

4340 E Indian School Rd. Suite 21

Phoenix, Arizona 85018-5360



That address was taken from this web page: http://www.fk1usa.com/privacy policy.htm



It's the privacy policy page from Finish Kare USA's website. Perhaps there's a CA distributor as well, but FK definitely has a presence in Phoenix, AZ. Also, a yellow pages search turns up "Finish Kare of Arizona", and "Finish Kare USA" listed for Phoenix.



Which brings us back to my original question: TLL, are you affiliated with Finish Kare in any way?



Tort
Click to expand...



I don't want to argue with the moderator, but it's just a corporate mailing box. TLL doesn't fit the description of anyone I know at Finish Kare, and I'm certainly not trying to push their product. I won't say anything more about this, whatever issues you have are between you and TLL.

Sorry.
 
TortoiseAWD



I will take that as a compliment.



I simply gave a different view than yours. You ask for a name I gave it to you, then you go on what seems to be a witch hunt. My goal here is to extract quality information as well as provide it plain and simple.



My post was not even my opinion it was based on the findings from the auto manufactures unlike other products that are discussed with baseless claims.



Thats



Loyal Fxxxxx User aka "The Hare":xyxthumbs
 
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