Ceriglass Ruined My Window

[Nopstnz8]

<p style="color:rgb(40,40,40);font-family:'helvetica neue', helvetica, arial, sans-serif;">So about 6 months ago I attempted to use CarPro's Ceriglass to remove some etchings on my windows. Only made it to the driver side window before disaster occurred. When I went to buff the window, the ceriglass was impossible to get off and I tried everything to get rid of it (clay, ipa/water, etc). Ever since, my window has felt tacky compared to all the others, and is a total pain in the ass to deal with compared to the rest of the car. I have to resort to polishing the window with KAIO following every time I wash my car just to get it streak free and get rid of the water spotting. I leaf blow dry my car, and even with a cr spotless, the window is a joke.
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<p style="color:rgb(40,40,40);font-family:'helvetica neue', helvetica, arial, sans-serif;">I have tried a recommendation of Diamondite windshield restoration creme via a DA, which seemed to work, until I washed my car the next time. 
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<p style="color:rgb(40,40,40);font-family:'helvetica neue', helvetica, arial, sans-serif;">Any recommendations would be greatly appreciated. I have already contacted Bob Willis just in case I can't fix this myself. Otherwise, I guess I'll be replacing the window...   :angry:<span style="color:rgb(34,34,34);font-family:'Helvetica Neue', Arial, Verdana, sans-serif;"> 
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[Guru17]

Looks like you didn't use enough water. It really needs a a lot of it.

 

[BayAreaTech]

It sound like not enough water was used and polish gummed up on window similar to when polish sticks to soft clear.

I would try again with more water sprayed on window as your working Ceriglass, making sure to always keep it wet.

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[Nopstnz8]

It sound like not enough water was used and polish gummed up on window similar to when polish sticks to soft clear.


I would try again with more water sprayed on window as your working Ceriglass, making sure to always keep it wet.


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I tried this months later, spraying water in between passes and it made my issue worse. I don't doubt it was still user error, but to have that high of a learning curve for a consumer product is simply ridiculous. 


 


Do you have experience with Ceriglass? If so, would you be interested in helping me resolve this issue. Looks like you're in the Bay Area?

 

[zerix]

I have corrected 3 windshields to date and have had no problems you speak of.  I can't even picture what you're describing really, it sounds very odd. A tacky windshield as a result from cerium oxide?  On top of that you have to polish the window everytime you wash the car with an AIO?


 


Have you tried something like Stoner's Tarminator or maybe an acidic product like CarPro Spotless?  What about a razor blade?

 

[CEE DOG]

This is very odd indeed. I've never heard of anything like that. My only thought would be you didn't refine it enough and what you call "tacky" is glass that isn't as smooth. If there's product that isn't coming off and your afraid ceriglass will make it worse using a simple paint polish will surely easily remove residue of any kind. The only other thing I can think of is some type of coated glass that you polished the coating off of causing it to act different than the others. How is it your getting water spots? Are you allowing the wash water to dry on the windows before drying?

 

[BayAreaTech]

I tried this months later, spraying water in between passes and it made my issue worse. I don't doubt it was still user error, but to have that high of a learning curve for a consumer product is simply ridiculous.



Do you have experience with Ceriglass? If so, would you be interested in helping me resolve this issue. Looks like you're in the Bay Area?

Bay Area as in San Francisco area then yes. Pm me your info and would be glad to help.



I have used Ceriglass on 4 complete cars with no issues.



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[Nopstnz8]

This is very odd indeed. I've never heard of anything like that. My only thought would be you didn't refine it enough and what you call "tacky" is glass that isn't as smooth. If there's product that isn't coming off and your afraid ceriglass will make it worse using a simple paint polish will surely easily remove residue of any kind. The only other thing I can think of is some type of coated glass that you polished the coating off of causing it to act different than the others. How is it your getting water spots? Are you allowing the wash water to dry on the windows before drying?

 


Let me attempt to paint the picture for you to make this easier to understand...


 


Since I am in an area with such horrible water, I use a CR Spottless during the ENTIRE wash cycle to minimize surface etchings. These are only visible under halogens if you really look at the paint, but for someone who did a full paint correction, I'm pretty sure you guys can relate to the frustrations that might evolve under the given circumstances. I use griots car wash and measure out the proper ratio for my bucket using a measuring cup. I clean my car a panel or two at a time, top to bottom, and instead of presoaking the entire car, I presoak per panel to minimize the time the water is allowed to sit on the paint, which I follow by leaf blowing dry.


 


I have found this to be the best method possible to achieve the results I want. Although clearly not very cost effective, I've given up to the point that IDC anymore just to be able to wash my car conventionally and swirl free. Water spots only occur on the windows since I don't towel dry, but this is remedied by just a spray bottle of water and buffing them with a microfiber. 


 


When I used the ceri glass, it was only used on my driver side window since I had problems right away when I went to buff it off. I tried everything in my arsenal, IPA/water mix, KAIO on an orange pad via my DA, clay, etc, but nothing was able to restore the surface even back to the smoothness of the unpolished windows once the ceri glass residue was removed. 


 


I'm really anal about having my windows streak free following a wash since I have the technique down, but I have found that after the wash, the water must be reacting with the window to give it a rough texture where I can't even glide a smooth microfiber across the surface with minimal pressure before it catches. This is a non-issue on all other glass surfaces btw. As a result of the catching, buffing out the streaks is a royal PIA and takes at least as long as it would take me to clean and buff all the other glass surfaces on the car to achieve comparable result.


 


This is why I believe ceri glass either removed a coating from my window, or somehow has left some kind of residue on the surface, which has survived over a 6 month period since first attempting to use the product.