ShakingHorizons
New member
This truck has come to me twice now, once with 100 miles on the clock and it looked like this after wash and decon.
In case you are wondering, those are dealer installed burn marks from their buffer. I immediately called the client and informed him of what had been revealed (I stopped counting at 30 spots). He wanted me to stop at that point and took it straight back to the dealership. The dealership blamed GM (of course) and sent my client to their local body shop. The client met with the body shop and they stated that they would remove the marks and his truck would be as good as new. I stated to the client that unless they had a PTG, they shouldn`t be performing the work. Well, he went ahead and had them work on it. He called me on the day of pick up and I stated to him that I would drive to his location and inspect the vehicle before he signed off - he stated that wouldn`t be necessary as I had taught him what to look for and the body shop owner assured him that they do not use any fillers to hide imperfections. He picked up the truck and stated to me that it looked great, but wanted me to do a light polish and coating. We scheduled the appointment for Friday, 4/14.
He brought the truck to me Thursday evening so that I could get a head start on it and hopefully finish by Friday evening. Well, I didn`t touch the truck Thursday evening due to my full time job. Regardless, I woke up early on Friday and started on the truck, noticing nothing out of the ordinary. I pulled the truck back in the garage for decon, and that is when the fun started.
Not only HAD they used fillers, they had destroyed EVERY ridge and crevice on this truck. To say I was livid would be an understatement - to the point that my wife came out in the garage to figure out why I was making so much noise. Keep in mind that this truck has under 3k miles on it at this point.
At this point I felt bad for my client as this is the first new vehicle he has purchased in 20 years (he traded in his last new car for this one!). I called him to discuss the plan of action and he said that he trusted me more than the body shop or dealership, so he asked me to fix everything and he would go to bat with the body shop.
Test spot
I ended up using B&S Orange pads with Griot`s Fast Correcting Cream followed up with B&S White pads with CarPro Essence. Because not a single panel on this truck was flat enough, I ended up using my GG3 over the entire truck.
Notice that every ridge and crevice had been hammered with a rotary.
Results before essence
Finished pictures -
I ended up spending 17 hours on this truck and my client was ecstatic. He took a stack of business cards with him and said that he would refer anyone that asked about his truck.
Thanks for reading!
Colin
In case you are wondering, those are dealer installed burn marks from their buffer. I immediately called the client and informed him of what had been revealed (I stopped counting at 30 spots). He wanted me to stop at that point and took it straight back to the dealership. The dealership blamed GM (of course) and sent my client to their local body shop. The client met with the body shop and they stated that they would remove the marks and his truck would be as good as new. I stated to the client that unless they had a PTG, they shouldn`t be performing the work. Well, he went ahead and had them work on it. He called me on the day of pick up and I stated to him that I would drive to his location and inspect the vehicle before he signed off - he stated that wouldn`t be necessary as I had taught him what to look for and the body shop owner assured him that they do not use any fillers to hide imperfections. He picked up the truck and stated to me that it looked great, but wanted me to do a light polish and coating. We scheduled the appointment for Friday, 4/14.
He brought the truck to me Thursday evening so that I could get a head start on it and hopefully finish by Friday evening. Well, I didn`t touch the truck Thursday evening due to my full time job. Regardless, I woke up early on Friday and started on the truck, noticing nothing out of the ordinary. I pulled the truck back in the garage for decon, and that is when the fun started.
Not only HAD they used fillers, they had destroyed EVERY ridge and crevice on this truck. To say I was livid would be an understatement - to the point that my wife came out in the garage to figure out why I was making so much noise. Keep in mind that this truck has under 3k miles on it at this point.
At this point I felt bad for my client as this is the first new vehicle he has purchased in 20 years (he traded in his last new car for this one!). I called him to discuss the plan of action and he said that he trusted me more than the body shop or dealership, so he asked me to fix everything and he would go to bat with the body shop.
Test spot
I ended up using B&S Orange pads with Griot`s Fast Correcting Cream followed up with B&S White pads with CarPro Essence. Because not a single panel on this truck was flat enough, I ended up using my GG3 over the entire truck.
Notice that every ridge and crevice had been hammered with a rotary.
Results before essence
Finished pictures -
I ended up spending 17 hours on this truck and my client was ecstatic. He took a stack of business cards with him and said that he would refer anyone that asked about his truck.
Thanks for reading!
Colin
